Alan Bick Jewellery Reviews 

94
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Such an amazing experience purchasing our wedding bands here. Meir was great taking us through our options and helped find the perfect band to match my gorgeous engagement ring my fiancee had purchase... See more

Rated 5 out of 5 stars

I’ve been a customer for both an engagement ring, wedding ring and some follow up work. An absolute first class service provided by Matt and Abbey!!!

Rated 5 out of 5 stars

Absolutely stunning ring from Alan Bick Jewellery — I’m still shell-shocked by how beautiful it is. This is the second time I’ve used them, and once again the experience was flawless. Mier was amazing... See more

Rated 5 out of 5 stars

Matt at Alan Bick is by far the best person in business I’ve dealt with, I first met him in 2010 where he made my wife’s engagement ring, since then he has done my wedding rings, eternity rings, repai... See more

Company details

  1. Jewelry Designer

Written by the company

Serving the trade and private clients for over 50 years with exquisite bespoke diamond engagement rings, bespoke wedding bands and diamond jewellery at trade prices, making relationships sparkle since 1968.


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought my engagement ring from Alan…

Bought my engagement ring from Alan Bick. Fiancé said it was ‘perfect’. Matt was very friendly and helpful and I went away very satisfied.

15 December 2023
Unprompted review
Alan Bick Jewellery logo

Reply from Alan Bick Jewellery

Absolute pleasure to serve you Ed and make a stunning ring for your fiancee. Please do not hesitate to contact us if you have any issues with the ring. We look forward to serving you again in the future especially for the matching wedding bands, Matt

Rated 5 out of 5 stars

Highly recommend - I needed a valuation of my engagement…

I needed a valuation of my engagement ring for my insurer. Meir and the team were great at communicating online and offered an appointment for the same day. On arriving at their office they were professional, efficient and provided everything required. I would be happy to recommend.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

My wife and i have been using Alan Bick…

My wife and i have been using Alan Bick jewellers for 15 years, Alan made my wife's engagement ring after i went into his office, with my picture of an emerald cut ring and idea of a budget all those years ago. He made a most beautiful ring and still my wife gets compliments on it. He went on to make our wedding bands also. We still only go to Alan but deal with Matt Bick. He has made a snowman diamond necklace and recently a platinum and diamond tennis bracelet, all stunning and affordable. As the last one is this years Christmas present, she doesn't know yet, but i know what her reaction will be already. All of the jewellery is made by hand in London and is stunning. I never knew we would have a jeweller, but now we do. Gordon

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Great efficient service, great product and price

We were able to make an appointment at short notice, after an impromptu engagement. They let us take our time looking at the rings and picking what worked best for us. The ring is great and exactly what my fiance wanted. Great service.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

This business provided me with a friendly, helpful, efficient and professional service.
Needing an updated insurance valuation for my precious solitaire diamond engagement ring, I went to Matt Bick who dealt with it promptly.
The ring also needed repair; this was done quickly at a very reasonable rate and it was returned polished like new.
I'm delighted both with my ring and the service.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Incredible service, quality of product and aftercare!

Matt Bick is truly an incredible jeweller, and an even better person.

I entered into conversations with Matt last year to upgrade my wife's engagement to an eternity ring as a 25 year anniversary gift. Not only did Matt entirely understand what we wanted, the speed at which he delivered an incredible product was quite frankly amazing. My wife loved her new ring and it was made that much more special by the very professional yet friendly approach by Matt.

A year later and we decided to upgrade my wife initial wedding ring, in order to match the new eternity ring.
Once again Matt was incredible. Through several phone calls, Matt sourced Exactly what we wanted and sent it via a next day courier in order that my wife could wear it to a very special occasion.

Needless to say the rings look incredible, my wife is over the moon, and I cannot recommend Matts manner in the way that he delivers on everything he says. He is a fantastic person and I wouldn't hesitate to send my loved ones to him as I know they would be in excellent hands.
Thanks once again Matt.
Take care,
Patrick

5 October 2023
Unprompted review
Rated 5 out of 5 stars

We purchased our wedding bands from…

We purchased our wedding bands from Alan Bick using their exceptionally generous blue light discount. We met both, Alan and Matt Bick, who were knowledgeable and warm. They have varied options to choose from and also take bespoke orders. They perfectly created a wedding band which matched with an engagement ring we bought before knowing them. We are so happy with our rings!

Thank you Alan Bick!

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Following the passing of my Dad

Following the passing of my Dad, Abbie was wonderful in helping with a pair of cufflinks. She went over and beyond checking whether they were the gem that my Dad thought they were. Unfortunately, they were not, but Abbie gave me the news with understanding and support knowing that I was still very emotional.
She reshaped a ring for me at the same time and didn't charge me, thank you so much.
If ever I am in the fortunate position to want a piece of jewellery, I would use Alan Bick without a thought.
Thank you Abbie for both times I saw you, for your understanding and calm explanations.

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Good Service from Matt.

Met Matt at the Hatton Garden offices following a number of recommendations from friends at work. Straightforward appointment and email and phone communication was very good throughout the process.

9 September 2023
Unprompted review
Rated 5 out of 5 stars

Engagement ring

Bought our rings from Alan Bick 7 years ago, had a slight problem with my engagement ring and nothing was too much trouble. Ring fixed along with wedding rings polished to all look like brand new!
Absolutely amazing service! Can highly recommend

26 September 2023
Unprompted review
Rated 5 out of 5 stars

No faults

If you want a jewellers with no pressure and excellent customer service. Look no further! Friendly approachable staff and would 100% recommend to anyone.
Thankyou

12 September 2023
Unprompted review
Rated 5 out of 5 stars

Matt Bick - Exceptional Service

The service provided by Matt Bick was exceptional! Very knowledgable and I had an idea in my head of how I wanted my fiancés engagement ring to look like and he blew it out the park, exceeded my expectations. Matt kept me updated with timings and I had no issues throughout the whole process. I will be returning to purchase our wedding bands. Matt also mentioned I was the first customer to receive the new boxes which looks great.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Wedding ring consultation

Fantastic customer service in a comfortable and airy showroom. Meir and his colleague were extremely knowledgeable, professional and attentive throughout the appointment, making it feel seamless. I highly recommend them and will be back in the future.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Top notch.

My experience with Alan Bick was fantastic. I sat down with Matt and he helped me pick the perfect ring for my now Fiancé. I was deadset on getting a natural diamond but Matt persuaded me to go for a lab grown one. I'm so glad he changed my mind. It is absolutely stunning.

Customer service and products are out of this world.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Matt

Great service from Matt - insurance valuation done in minutes and he even fixed another ring for me same-day. Thank you! Would highly recommend.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Perfect bespoke service

Can’t recommend these guys enough, I contacted them regarding a design I dreamed up in my head of a diamond & platinum necklace for my wife to celebrate are tenth wedding anniversary and they more than surpassed my expectations with their bespoke service, it took a bit of back and forth to get the perfect design and size but that was down to both parties wanting it to be perfect, the build quality and finish of the necklace is amazing, I have one very happy wife,
I have used Alan Bick on numerous occasions over the years for off the shelf jewellery and have always been very happy, this is the first time I’ve had something bespoke made but the service and quality is just as good as ever.
5⭐️’s all the way, I can not thank Matt and all his team enough.

1 May 2023
Unprompted review

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