Ordered it Friday afternoon with delivery date following Tuesday, it turned up Saturday morning. Really good bit of kit. Can't hear it in bedroom but can still feel fan on lowest setting. Looks well... See more
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Review summary
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order was delivered promptlv but was showing in my emails as from energy saving bulbs which threw me a bit. However when it arrived it became clear so OK It turned out that I did not need it when t... See more
Brilliant service, easy online shop with full explanation of products. Ordered and as promised (once the bank holiday was over) next day delivery was indeed covered too! Lovely product the dogs and ou... See more
Company replied
Absolutely delighted with my purchase of a portable air conditioning unit - and with the service received. Ordered Thursday, delivered Friday I will be buying a second unit when they are back in... See more
Company replied
Company details
About Air Con Centre
Written by the company
Here at Airconcentre we are a specialist seller of quality, branded Heating, Ventilation and Air Conditioning products inc Extractor fans, Dehumidifiers and Ducting.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
AirConCentre - the Heating, Ventilation and Air Conditioning specialists
Written by the company
- Thousands of product with next working day delivery
Contact info
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, United Kingdom
- 0800 865 4567
- sales@airconcentre.co.uk
- airconcentre.co.uk
4.6
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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my response to aircon centres remarks
[we're sorry you feel dissapointed]
Tell me how am i supposed to feel having taken my money for goods not delivered.
[You contacted DX on my behalf ]
why my contract is with you not DX
DX did not call and the fact that i was not available is rubbish if you or DX decide to use a third party courier is of no concern to me
[An investigation is underway]
How long does this take , proof of delivery photographs at the top of three steps on a busy main road and a signature of no one from my address says it all
2 July 2026
Unprompted review
Reply from Air Con Centre
Hi Lyn,
We sincerely apologise for the inconvenience this has caused.
We appreciate the concerns you've raised regarding the proof of delivery and understand that you've already highlighted these points with us. While your contract is with us, we are required to work with our courier and allow them to complete their investigation before we can reach a final resolution.
We have been actively following this up with the courier and have requested an update as a priority. Unfortunately, we're unable to provide an exact timeframe until they conclude their investigation, as this is part of their claims process. Please be assured that we will continue to chase this on your behalf and will update you as soon as we receive any further information.
Best regards,
Elise
Reply from Air Con Centre
Hi Peter,
Thank you for your fantastic review. We're delighted to hear your order, placed at 9pm, was delivered by 1pm the very next day. We're so pleased you were happy with our speedy service and really appreciate your kind feedback 🚚✨
Best wishes,
Elise
Efficient aircon for an average double bedroom
Aircon unit as described. Performs well. Delivered promptly.
21 June 2026
Reply from Air Con Centre
Hi Dale,
Thank you for your great review. We're delighted to hear your air conditioning unit arrived promptly, matched the description, and is performing well. We really appreciate your kind feedback ❄️😊
Best wishes,
Elise
Reply from Air Con Centre
Hi Sally,
Thank you for your wonderful review. We're delighted to hear you were happy with our competitive pricing, next day delivery and the service you received. We really appreciate your kind feedback 🎉
Best wishes,
Elise
An excellent product
An excellent product, super quiet and powerful. Delivery couldn’t have been quicker and the price was v competitive. I’m a contented customer
23 June 2026
Reply from Air Con Centre
Hi Matt,
Thank you so much for your fantastic review. We're delighted to hear you're so pleased with your product and that you're enjoying its quiet yet powerful performance. It's also wonderful to know you were happy with our competitive pricing and speedy delivery. We really appreciate your kind feedback and are so pleased you're a happy customer 🤩📦
Best wishes,
Elise
Excellent product
Excellent product. Great quality. Fast dispatch and good communication. Good value for money.
26 June 2026
Reply from Air Con Centre
Hi Jackie,
Thank you for your wonderful review. We're delighted to hear you're so pleased with the quality of your product and that you were happy with our fast dispatch, clear communication and great value for money. We really appreciate your kind feedback 🌟💙
Best wishes,
Elise
The fan I ordered has been the best…
The fan I ordered has been the best purchase made in a long time, and at a very reasonable price. It’s quiet and efficient, all the things you could need. Service was exceptional, swift and hassle free. Would definitely use this company again and recommend to anyone. Thank you for looking after me. Sue.
26 June 2026
Reply from Air Con Centre
Thank you so much for your wonderful review, Sue. We're absolutely delighted to hear your fan has been one of your best purchases in a long time and that you're so pleased with its quiet, efficient performance.
It's also fantastic to know you found our service exceptional, with a swift and hassle-free experience from start to finish. Thank you for your kind recommendation and for taking the time to share your feedback. It really means a great deal to us 💛✨
Best wishes,
Elise
Fast efficient service
26 June 2026
Reply from Air Con Centre
Hi Michael,
Thank you for your great review. We're delighted to hear you were happy with our fast and efficient service. We really appreciate your kind feedback ⚡
Best wishes,
Elise
Thank you so much
Thank you so much! Delivery within 24 hours even on a Saturday. All absolutely perfect.
26 June 2026
Reply from Air Con Centre
Hi Penny,
Thank you so much for your wonderful review. We're delighted to hear your order arrived within 24 hours, even on a Saturday, and that everything was absolutely perfect. We really appreciate your kind feedback 🎉📦
Best wishes,
Elise
Product arrive on time.
25 June 2026
Reply from Air Con Centre
Hi Syed,
Thank you for your great review. We're delighted to hear your product arrived on time. We really appreciate your feedback 📦
Best wishes,
Elise
Reply from Air Con Centre
Hi Angela,
Thank you for your fantastic review. We're delighted to hear you're so pleased with your product and that you were impressed with our unbelievably quick delivery. We really appreciate your kind feedback 🚀✨
Best wishes,
Elise
Reply from Air Con Centre
Hi Bryan,
Thank you for your great review. We're so pleased to hear you were happy with our fast dispatch. We really appreciate your feedback 🚚
Best wishes,
Elise
Quick response and delivery.
22 June 2026
Reply from Air Con Centre
Hi John,
Thank you for your great review. We're so pleased to hear you were happy with our quick response and speedy delivery. We really appreciate your feedback 💙
Best wishes,
Elise
Product was delivered as per order
I was very nervous that the product would be delayed and called the company a couple of times to check on the day of purchase to make sure they had the order and would deliver next day.
To be fair they confirmed each time and the product was delivered.
22 June 2026
Reply from Air Con Centre
Hi Phillip,
Thank you for your lovely review. We're delighted to hear our team was able to reassure you before your purchase and that your order arrived the very next day as promised. We really appreciate your kind feedback and are so pleased everything went smoothly 💙🚚
Best wishes,
Elise
Very happy with this fan
Very happy with this fan, really helped with the recent heatwave. Delivery was very quick too,m thank you for a good service.
25 June 2026
Reply from Air Con Centre
Hi Mrs. Jill,
Thank you for your wonderful review. We're delighted to hear your fan helped keep you cool during the recent heatwave and that you were pleased with our quick delivery. It's great to know you were happy with both the product and the service. We really appreciate your kind feedback 🌬️☀️
Best wishes,
Elise
Reply from Air Con Centre
Hi David,
Thank you for your lovely review. We're delighted to hear you found our prices reasonable, your order was well packaged, and that it arrived ahead of schedule. We really appreciate your kind feedback 📦
Best wishes,
Elise
Promp delivery and reasonable value
25 June 2026
Reply from Air Con Centre
Hi Robert,
Thank you for your great review. We're so pleased to hear you were happy with our prompt delivery and found your purchase to be good value. We really appreciate your feedback 🚚
Best wishes,
Elise
Reply from Air Con Centre
Hi Lee,
Thank you for your lovely review. We're delighted to hear you were happy with our competitive pricing, free next day delivery and the quality of your product. We really appreciate your kind feedback 💙📦
Best wishes,
Elise
Fast delivery great price better than…
Fast delivery great price better than expected product
22 June 2026
Reply from Air Con Centre
Hi John,
Thank you for your fantastic review. We're delighted to hear you were happy with our fast delivery, great prices and that your product exceeded your expectations. We really appreciate your kind feedback 🌟💙
Best wishes,
Elise
Good range of products at competitive prices.
I have purchased a few times from the Air Con Centre and have always found the service & delivery to be good.
My latest purchase was for an Envirovent Silent 250 MV Ultra Quiet in Line Fan. The product arrived very quickly, however unlike fans I have previously purchased, there was no instructions or warranty information. I managed to find what I needed online, but would have preferred it was in the box.
7 June 2026
Reply from Air Con Centre
Hi Dan,
Thank you for your continued support and for taking the time to leave such a thoughtful review. We're delighted to hear you've consistently had a positive experience with our service and delivery, and that your latest order arrived quickly.
We also appreciate your feedback regarding the lack of instructions and warranty information in the box. While we're pleased you were able to find what you needed online, we completely understand that having this information included with the product would have been more convenient. We'll be sure to pass your comments on to the manufacturer for their consideration. Thank you again for your valuable feedback 💙
Best wishes,
Elise
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