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Rated 1 out of 5 stars

I added a 1 hr video and its got stuck at 71%. I emailed them several times and as per their instruction I cancelled the enhancing and did it again. This happened several times and ny 15-20 days wer... See more

Rated 1 out of 5 stars

Waste of money and time. Any video editor can upscale WITHOUT enhancements, and that's actually what's happening here. There are no AI improvements, NOTHING. This is false advertising and a scam. Save... See more

Rated 5 out of 5 stars

The ideal platform for enhancing some of your video, if you do not want set a cloud computing at your home. With a limited cost you can achieve your goal

Rated 5 out of 5 stars

Great results from using this web-based AI service to upscale and improve old videos. It has given them a whole new lease of life! Costs are very reasonable and being web-based does not need software... See more

Company details

  1. Software Company
  2. Photo Restoration Service
  3. Video Editing Service

Written by the company

Online video and image enhancer. Improve and upscale videos and images using AI from your web browser.


Contact info

3.0

Average

TrustScore 3 out of 5

77 reviews

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Rated 1 out of 5 stars

Didn't work on 1080p

The videos i tried to denoise were too big in resolution(1080p) so none i tried worked. There is zero sense in first converting to 720p and losing quality before running a filter to improve quality.
Not sure if this limit only applies on the trial version, but for me the trial was a complete bust.

26 October 2022
Unprompted review
Aimages logo

Reply from Aimages

Hi,

This limit was removed in the latest version of the website.

The resolution limit is now much higher and you should be able to process 1080p video.

Rated 1 out of 5 stars

Very bad quality and has no customer…

Very bad quality and has no customer support. I want a refund!!

27 October 2022
Unprompted review
Aimages logo

Reply from Aimages

Hi,

We're sorry you had poor experience with us.

You can reach our customer support by opening the chat support widget on our landing page, or inside the web app.

The red chat widget appears in the bottom right corner.

Rated 1 out of 5 stars

Just awful...

Used the 200% enhance and the video came out awful. It was perfect for about... 3 seconds. Then it was just constant flickering between high quality and potato quality. Never again.

24 October 2022
Unprompted review
Aimages logo

Reply from Aimages

Hi,

Sorry you had poor experience with us.

Can you send us the original video at info@aimages.ai so we can see what the issue is as other users didn't report such issues.

Rated 1 out of 5 stars

Don’t waste your time.

So basically on the home page it says “Free unlimited videos”.

You sign up and as you would imagine, it’s not free. They use a credit system and they give you 1.5 for free. Lies

You have a free 7 second preview. Once you select that, it says it’s processing but you don’t see when it’s going to be finished (not even a rough estimate), you don’t know where this preview will appear. You are allowed only “1 active job”, which means video processed at the same time. I could do a second preview, which means the first one had finished, but I could never find it. What is this bs???

Internet has become a place where nobody cares to give a good service. It’s just money taking services everywhere and they provide nothing for the money they ask.

18 October 2022
Unprompted review
Aimages logo

Reply from Aimages

Hi,

We're sorry you had poor experience while using Aimages.

After you start the Video Enhancing Job, the job progress will appear in the "In Progress" tab. You will also receive an email when the process finishes as the process can take some time for longer videos.

Rated 4 out of 5 stars

Aimages did a good job of upscaling…

Aimages did a good job of upscaling some older video I had. I liked the result and for short videos like these I'd use Aimages again.

I made a mistake at one point and a support person was very helpful and right away credited my account so that I could re-do the job (properly the second time). Thanks Aimages support.

For a one-time job like I had, I find their pricing frustrating. Why do I have to buy credits and subscribe to a plan? Just let me select a la carte what I want done, give me a little preview and if I'm happy with the preview let me pay for it.

25 September 2022
Unprompted review
Rated 1 out of 5 stars

Pretty Useless As Far As I Can See

Pretty useless preview. I didn't see ANY difference, mostly because the free preview was too short to measure whether it's actually doing ANYTHING.

9 October 2022
Unprompted review
Aimages logo

Reply from Aimages

You can control where to start the Free Preview using the Trim Video option. Just set the starting slider at the timestamp where you want the Free Preview to begin.

We're sorry for the bad user experience. Already working on improving this.

Rated 1 out of 5 stars

Very poor quality improvements

On a basic level it does what it says, there are image improvements, but not even close to making the images usable or high quality.

We're a design agency so had a good understanding of the images we'd need to use for such a test of the product.

In terms of the advertised result, it's not a useful product.

29 September 2022
Unprompted review
Aimages logo

Reply from Aimages

The end result quality can vary which is why we offer users Free Preview options so they can see the result without paying anything.

AI video and image quality enhancing has limits, especially if the source is of very low quality. We are always on the lookout for new methods that can enhance even low quality sources.

Rated 3 out of 5 stars

No difference

I saw no appreciable difference in the images I uploaded and those processed by the Aimages system.

27 September 2022
Unprompted review
Aimages logo

Reply from Aimages

Hi Brian,

We're sorry Aimages couldn't make your images of better quality. Sometimes the quality is too low for our AI algorithm to fix it.

We are constantly improving enhancing algorithms so we can fix even the very low quality media files.

Rated 5 out of 5 stars

The best tool to enhance image & video…

The best tool to enhance image & video quality.

I have tried this fantastic tool, and it's great to enhance image & video quality.

In the case of image enhancement, I will say it is excellent.
In the case of video enhancement, I will say it's very good, but there have more opportunities to improve them.

When I try long video enhancement, it costs a lot of enormous credit. So it would be nice if they could remove this required credit in case of video. Otherwise, everything is fine.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Upscaled an old VHS wedding video! Worked great.

Upscaled an old wedding video from the 90s, which was on VHS. My wife and I got married in '92 in Solin and the video was quite degraded in quality, was great to see old memories in high definition again!

Really took a trip down memory lane, great work AImages! :)

29 September 2022
Unprompted review

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