Amiry & Gilbride Pharmacy Reviews 

310
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and genuinely helpful, often going above and beyond to assist with various needs. Many people highlight the team's knowledge and efficiency, particularly when providing advice, handling prescriptions, or performing services like ear wax removal and blood tests. Reviewers frequently describe the overall service as excellent, appreciating the promptness and personalized care received. The willingness to ensure everything is taken care of contributes to a highly positive experience for consumers.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my ear wax removed today by Corrine in the Thurso shop. She explained everything during the procedure, wax removed very efficiently and good advice on after care. A very professional, friendly l... See more

Rated 5 out of 5 stars

Absolutely brilliant service. The staff were warm, friendly, and genuinely very helpful from start to finish. They took the time to listen, explain things clearly, and made me feel properly looked aft... See more

Company replied

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(310)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very grateful to the staff at…

I am very grateful to the staff at Amiry and Gilbride in Uddingston in going the extra mile. Diane and Yvonne have been really helpful and supportive in enabling me to make sure I have the right medication and paperwork in place for my relative. Thank you so much

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Lynn is absolutely fantastic

Lynn is absolutely fantastic! Nothing is a bother and she’s so kind and helpful towards everyone. Other staff are pleasant too but Lynn goes above and beyond. Think she realises people using the pharmacy are ill, possibly tired,etc and is just so easy to deal with and explain things too.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Last week I attended uddingston branch…

Last week I attended uddingston branch on 5 separate days for myself and my grandson.

The attention and the help I received from Diane was fabulous. Her customer care was excellent and she went above and beyond on every occasion. I can’t praise her highly enough.
Thank you Diane.
Anne Fleming

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Lynne and Chloe in Linwood chemist are so helpful. Nothing is too much trouble for them. Explain with patience any questions you have. I will always use this Pharmacy now. All staff are friendly and if your worried about asking a question you do not need to in this Pharmacy. Keep up the great work.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience Lynn

I had just came of a plane with an ear ache and went to pharmacy and Lynn was a great help with my ears, Lynn sorted me out with painkillers and an ear spray very fast. Couldn’t recommend her enough! Thanks Lynn

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and prompt service

I've been in a few times, but the experience that stands out the most is when I recently contracted an ear infection. Went in, and the consultant Lynn sorted me out with antibiotics and painkillers in less than 10 mins. Couldn't be happier with the service!

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Uddingston

Visited uddingston pharmacy Diane referred me to the pharmacist Kia. They were very helpful prompt and 1st class service.
This is on behalf of Mr Rhymer

3 August 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and Knowledgeable staff

Always use Amiry & Gilbride for my son’s prescriptions. The staff are friendly & knowledgeable, which saves unnecessary trips to the GP! Thanks in particular to Denise, Diane and Ken for their help today!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Work: Lauren

I had a brilliant experience with Lauren when I came in a few weeks ago with some issues before my flight to go on holiday. Lauren was professional, patient, and explained the causes of my symptoms very well, and the solution provided was really helpful. Also very friendly and welcoming as are all of the other staff, they are running the pharmacy extremely well with satisfied customers. Thanks again Lauren - Liam

8 July 2024
Unprompted review
Rated 5 out of 5 stars

10 star service

Honestly. 5 stars isn’t enough, I’d give them 10 stars.. the team are fantastic, very helpful and full of compassion and empathy. Thank you so much for all your support in a crisis.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

First class service locally

I am pleased to say that the above pharmacy are a great asset to our community. They will help you with any queries not just over counter products Diane has been especially helpful and professional.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Lovely staff

I was picking up a prescription for my Aunt and I was very impressed with the staff. I am dreadful with names but I believe that the staff members I dealt with were Deniece and Diane. Both were exceptionally helpful and it was such an excellent experience that I may switch from my current prescription management service to Amiry and Gilbride. The staff are not only helpful but also very knowledgeable.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Friendly & Professional

I need to attend a pharmacy almost daily and have done for many years with many different pharmacies. I have to say A&G on Neilston Road, Paisley is the best I have ever attended. The staff are all extremely friendly and personable. Kim, Kelly, Lindsey & James are some names that come to mind and the pharmacist Fiona is beyond helpful. Everyone is knowledgable and happy to help with a big smile. Prescriptions are always on time, I never have to wait long for my daily medication and the staff are all helpful and seem well trained on a number of extra services like ear cleaning and blood pressure readings. 100% would recommend. I dread the day I move out of the area and have to find somewhere just as inviting.

11 July 2024
Unprompted review

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