AG Fraser Reviews 

1,150
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and helpfulness in all interactions. Many people appreciate the clear communication, transparent pricing with no hidden charges, and the great value for money offered. Reviewers frequently mention the staff's knowledge and politeness, making them a reliable choice for boiler services, repairs, and installations. The company is often recommended for their quick diagnosis and efficient completion of work, even for complex jobs, with many customers returning for years. They are noted for respecting property, tidying up, and going above and beyond to ensure customer satisfaction.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its efficiency, reliability, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Price

Reviewers highlight positive aspects of price, consistently finding it to be very reasonable and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Really great company. Very friendly and knowledgeable engineers. Keep coming back every year for our boiler service and know they are reliable

Rated 5 out of 5 stars

Paul and Nathan were brilliant! They serviced my boiler and sorted out my ground floor heating, which had stopped working. They found the faulty part, replaced it quickly, and explained everything cl... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,150)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, reliable and quick!

Paul was able to give me a quote quickly after chatting with me on the phone. He was very friendly and the quote was very fair. The engineer arrived on time and was able to cap the gas to our old fire quickly and even added tape to our other gas pipes to show where there was gas. Overall very happy with the service and would use AG Fraser again.

27 February 2025
Rated 5 out of 5 stars

Great Service

Prompt, respectful, efficient, helpful, good communication. Really appreciate their work and will recommend them to anyone.

27 February 2025
Rated 5 out of 5 stars

Very good and knowledgeable service

I received a notification before the engineer arrived saying he was coming, he arrived bang on when they said he would. He was very friendly and knowledgeable. Answered all the questions I had about my central heating system and gave me some useful advice about how to improve and protect it going forward.

18 February 2025
Rated 5 out of 5 stars

Outstanding job all round from the first phone call to fitting. Great reliable company and team.

From begining to end it's been a great customer experience. Paul keeps you updated and informed at every single stage. Andy the fitter and his team were just amazing, we had a big problem with our tank and pipes from the loft and less experienced fitters I'm sure would have given up on the problem. Not Andy he not only communicated everything very clear to us and what he was going to do to help rectify our problem. Our boiler was over 18 yrs old and although serviced the pipes were blocked from the debris from the uncovered tank. Absolutely 5 star service all round from begining to end.

20 February 2025
Rated 5 out of 5 stars

Excellent service, highly recommended

Just wanted to pass on my sincere thanks to Nathan for the work he carried out today.

What a lovely, friendly guy! He worked really thoroughly and quickly and left everything spotless. He also explained everything to me as he worked through the jobs.

Please pass on my compliments.

Great work; many thanks!

24 January 2025
Rated 5 out of 5 stars

Boiler service

Very professional, on time for appointment and talked me through what was entailed in my boiler service by Andy.Paul is very easy and professional either by phone or online,highly recommended.

23 January 2025

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