AG Fraser Reviews 

1,150
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency and high standards of work performed. Many people appreciate the staff's professionalism, friendliness, and helpfulness, noting their clear explanations and respectful approach to property. Reviewers also frequently mention the reasonable and transparent pricing, with no hidden charges, offering great value for money. The promptness of service, with engineers arriving on time and completing jobs quickly, is a recurring positive point for many consumers. People are particularly satisfied with the thoroughness of the work, whether it's boiler servicing, repairs, or complex installations, and the reliable communication throughout the process.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as quick, efficient, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Price

Clients share positive opinions on price, consistently finding it to be very reasonable and competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Andy from AG Fraser came to do our annual boiler service and gas safety check. As always, he was efficient, thorough and professional. We have used this company for the last three years and we have al... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,150)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Everything was as described, engineer arrived early and was able to undertake all work quickly and efficiently. Gas certificates received same day. Great service

17 October 2025
Rated 5 out of 5 stars

Excellent company

Excellent company. I have used this company twice for my boiler service and they are fast and efficient. Very reasonably priced and friendly staff. Will continue to use for all my central heating repairs/service. Highly recommended.

23 September 2025
Rated 5 out of 5 stars

Single to combi boiler conversation with water tank removal.

We had Andy and his lad (sorry didn't catch his name) come to do a big job for us on a house we've just bought.

From quotation to completion they were amazing.

During the quotation process, Andy was thorough in checking every piece of equipment, old boiler, water tank, gas lines were secured. He even got on all fours to check what model the boiler was and advise he would check the make as it could contain asbestos, which obviously would be a much more expensive job. Luckily it wasn't.

It was a much more complicated job than I comprehended as our gas and electric lines are in a cupboard under the bathroom so the pipes need to be re-routed over the front door through the kitchen and up through front bedroom and back the cupboard where wanted the new boiler to go.

The job was done in July where we had those searingly hot days, they turned up early and worked non-stop without a brew or anything till around 4pm.

This also included ripping an old water tank out and also getting into the attic to put a flue in. The communication with Paul re contractors was exceptional, nothing a bother.

Given the house is quite old, we also got a radiator flush, which according to Andy was grim haha. I am not surprised either.

If you ever buy an old house and need to upgrade to a combi boiler and have the old water tank out, these are the guys. Didn't leave a scrap of mess and worked non-stop.

We need some upgrades to our radiators in the next few months and they will be the ones I call.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

No hot water or heating on thurs

No hot water or heating on thurs, ag fraser were able to rearrange their day to come on the fri. Fault was identified and fixed by nathan in no time. He couldnt have been more helpful! Excellent value for money. I felt they went above and beyond for me and i would highly recommend!

5 September 2025
Rated 5 out of 5 stars

Recommend

Nathen is very friendly and helpful for my home issues. He patient and take care our request and needs.

Paul is really good communicated with customers and very nice.

Thanks,

Oscar

22 August 2025

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