I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. Aft... See more
Company replied
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I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. Aft... See more
Company replied
Great dumbbells. 10kg really are a lot heavier than 7.5kg! Only gripe is the slippery release agent still on the rubber. Has to be washed off with strong detergent to make them safe.
Company replied
Quick next working day delivery with DHL tracking. Products came perfectly packaged with no signs of damage or defects. Flat Bench made from solid steel construction, comfortable bench covering for lo... See more
Company replied
So superb shipping by Again Faster, with one of the best weight lifting benches on the Market. I've been looking to upgrade my home gym and this commercial grade bench is not only much cheaper than... See more
Company replied
Again Faster are a leading supplier of high-performance, durable, functional fitness, weightlifting and strength equipment to home gyms and commercial fitness facilities across the UK & Europe. Please browse our website for one of the best ranges of barbells, bumper plates, power racks and weight benches to take your fitness to the next level! Exceptional equipment design and customer service are the heart of everything we do, and we pride ourselves on always striving to improve, just like our customers with their training efforts. We have multiple finance and payments options available for both individual customers and businesses so that you can spread the cost of your equipment purchases over time. Head to the finance area of the website for more information.
Written by the company
Unit 9, Trent Gateway Technology Drive Beeston Business Park Nottingham United Kingdom , NG9 1DA, Nottingham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Great dumbbells. 10kg really are a lot heavier than 7.5kg!
Only gripe is the slippery release agent still on the rubber. Has to be washed off with strong detergent to make them safe.

Reply from Again Faster Europe
I still haven’t received my order! I ordered it 11 days ago and still no sign of it

Reply from Again Faster Europe
I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. After about a month, the wooden inserts started coming loose and it was just really poor quality all around. When we contacted them, they blamed it on how we stored them, even though their own ads showed the same stacking method. They didn’t offer a refund or take responsibility. We definitely won’t be using them again.

Reply from Again Faster Europe
To let to get the product. I’ve order and it’s been 11 days and I haven’t got any notification about the delivery of product after paying fast delivery charges.

Reply from Again Faster Europe
I ordered a barbell that was in stock and the dispatch time was stated as 2-3 days and I have been waiting over 9days now, communication has been poor and now my emails are being left unanswered. I have tried to contact through other forms such as phone calls and can’t get through. I am still waiting on my purchase, I have had to buy another barbell in the in between, this service is shocking and being ignored when there is a problem is a terrible service to provide.

Reply from Again Faster Europe
It’s a quality piece of kit, gym quality and looks fantastic. Glad I treated myself

Reply from Again Faster Europe
Love the look of the cage and easy to assemble but I’ve already come close to injury as the spotter bars slide out and whilst I pushed to failure on my lifts the spotter bars had come out of the frame and fortunately my barbell stayed up high enough not to land on my face and do me some serious damage , seems like they need some sort of safety catch to prevent this happening, so I’m always double checking on it now as it’s made me a bit paranoid .

Reply from Again Faster Europe
Communication was excellent, delivery prompt & the bike is in excellent working order so it’s a big thank you from us

Reply from Again Faster Europe
Great value for a pre-used exercise bike.
Good communication and delivery at a time that suited us. Bike in great condition and very well packaged. All in all a great service.

Reply from Again Faster Europe
Ordered easily and was delivered swiftly.
Rescheduled delivery due to horrendous weather else it would have been faster.
Equipment perfect and clean, in good condition.

Reply from Again Faster Europe
Purchased awaits bench and arrived extremely quickly. The service team have been amazing providing instantaneous guidance and support.
The products is fabulous and I can see it outliving me. I’ve used it several times and it is absolutely fantastic.
As I am a photographer, this will also be used as proposing bench for a couples.
A fabulous piece of gym equipment and thank you so much.


Reply from Again Faster Europe
Excellent experience, came right on time, product was immaculate and they assembled it all for me very quickly. Highly recommend.

Reply from Again Faster Europe
Product arrived fast. solid piece of kit. Only minor criticism is the instructions could be more clear. maybe a QR code to a youtube page with someone unboxing and assembling etc.

Reply from Again Faster Europe
Bought a rackable ez bar, quick delivery and well wrapped up...bar oiled nicely.

Reply from Again Faster Europe
Took as long as they said it would to arrive, but its a FANTASTIC piece of kit, worth every penny.

Reply from Again Faster Europe
Hoping to read others reviews and think it’s just me. But others having the same issue. My experience has been pretty awful so far. Purchased a rack on the 30th November. Website states delivery in 2-3 working days. Made contact with company about delivery date. Got a very unprofessional response. With no courtesy from the useless person on the chat. Even know I’m the purchaser. Buying from them. Just wanted an ETA I was told when they get a delivery. I will then get mine. And if I’m not happy with that. Then I can cancel. I actually think the product is a Decent price. But I feel for the company if they are going to employ people like that and operate this way. Set up for failure.
If anyone from Again (NOT)Faster Europe. Has taken the time to read this. Could I have an eta please? Still waiting.

Reply from Again Faster Europe
Good items, but don’t expect them to arrive within a month. You will also have to chase them up because otherwise you won’t hear anything.
Still waiting on an order after a month, and then saw an ad saying ‘super fast delivery’.

Reply from Again Faster Europe
Had a set of magnetic clips for a year and a month. They broke so I spoke to Gemma at customer services. Was told they could do nothing for me because I was out of warranty. I was told I should all but expect their equipment to break as soon as it’s out of warranty. First time having issues with this company but the customer service was that poor I’d advice anyone not to buy their equipment.

Reply from Again Faster Europe
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