There are so many stores and brands that accept afterpay that it makes shopping more affordable! I've been going to concerts and sporting events and using afterpay to pace out pricey tickets! It's alw... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been usi g after pay for years. It's easy to use, convenient payment options, and did not cause a hit to my credit when I initially signed up. Its is most helpful when using unfamiliar stores, as... See more
Company replied
I have used AFTERPAY for many years now, and they are always there when I need them. Customer service helps quickly to deal with any discrepancies. They help me deal with the rising costs we face thes... See more
Company replied
I really love the help buying items I really need and want but can’t really afford the full price hit to my income at one checkout moment. The biweekly pay schedule is great. I just forget to turn o... See more
Company replied
Company details
Written by the company
Afterpay helps shoppers to get what they want now and pay in 4 instalments. We believe in responsible spending.
Contact info
Melbourne, Australia
- Help.afterpay.com
- afterpay.com
4.7
Excellent
237K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love Afterpay
26 July 2026
Unprompted review
Reply from Afterpay
Hi Tyrhonda,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
I love having AfterPay
I love having AfterPay. It is great being able to pay overtime and still have access to your items. It is like putting stuff on layaway.
26 July 2026
Unprompted review
Reply from Afterpay
Hi Brenda,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Afterpay makes my buying experience…
Afterpay makes my buying experience easier. I enjoy using the pay in 4! It's a great way to get the items i need without breaking me. I love it!
26 July 2026
Unprompted review
Reply from Afterpay
Hi Patricia,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping! 😊️
Wonderful love how the payment…
Wonderful love how the payment arrangements are made!
26 July 2026
Unprompted review
Reply from Afterpay
Hi Letisha,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
I enjoy using Afterpay
I enjoy using Afterpay, but I am disappointed with the way my spending limit is handled. I use the service regularly and always try to make my payments on time, but my limit never seems to increase.
I believe customers who use Afterpay consistently and maintain a good payment history should have the opportunity to receive higher spending limits. I would really appreciate it if you could review my account and see if I am eligible for a limit increase, as this would greatly improve my experience with Afterpay.
25 July 2026
Unprompted review
Reply from Afterpay
Hi Gardenia,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay" section.
Thank you,
Love to shop with Afterpay is convenient
Is convenient for me to shop like this without pay I have a lot of options I can take especially when I do not have to pay straight away love it keep going to pay
9 October 2025
Unprompted review
Reply from Afterpay
Hi Anthony,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
You guys are amazing and life saving at…
You guys are amazing and life saving at times. Being able to get things taken care of is so convenient and we’re moving to another home. Payment plans work great. Thankful for your quick responses with any issues.
20 July 2026
Unprompted review
Reply from Afterpay
Hi Heather,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping!
Absolutely love this app
The app is very helpful, easy and manageable. Been with afterpay since the beginning.
25 July 2026
Unprompted review
Reply from Afterpay
Hi Renicia Bender,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping!
It’s a great way to make your own payments on time
Awesome app to help people with their finances
25 July 2026
Unprompted review
Reply from Afterpay
Hi Eneida Sanchez,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping!
Easy to use Easy to pay love the…
Easy to use Easy to pay love the experience thank you after pay
25 July 2026
Unprompted review
Reply from Afterpay
Hi Zachary,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
AfterPay used to be the best thing ever…
AfterPay used to be the best thing ever but now the judge by credit. We have enough stuff in America judging us by our credit. I wish they would go back to first payment no payment. Those of us that Use it fully and take care of our payments shouldn’t be punished too… and 1-3 few hours late payments shouldn’t be punished so bad too
25 July 2026
Unprompted review
Reply from Afterpay
Hi Shanell,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay" section.
Thank you,
Reply from Afterpay
Hi Kimberly,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!😊️❤️
Happy shopping!🛍️
I was able to use Afterpay seamlessly
I was able to use Afterpay seamlessly. It allowed me to receive a product that I can’t wait to use. I will definitely use Afterpay again. It was simple and easy to use. Thank you so much.
24 July 2026
Unprompted review
Reply from Afterpay
Hi Katherine,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping! 😊️
Reply from Afterpay
Hi Takita,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
The best way to shop!
The best way to shop for the things I need and want. Afterpay, makes it easy and convenient to make purchases and payments, whether in person on through their app.
18 July 2026
Unprompted review
Reply from Afterpay
Hi Charlotte,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Horrible I had a contract with them.And…
Horrible I had a contract with them.And I had paid for the item before I received it.It was a washer and they canceled the order without saying anything.But they took the payment.I went to lowe's to pick up the washer and they confronted me that the payment had not been made and that I could not receive the item even though I had made the payment they refused to talk to me.It was their fault, not mine and they refused to make it right.Their best effort is, I don't have to comment.We'll just file a complaint worse ever
14 July 2026
Unprompted review
Reply from Afterpay
Hi there,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay section.
Thank you,
Very convenient but requesting for…
Very convenient but requesting for longer term.
24 July 2026
Unprompted review
Reply from Afterpay
Hi Marie,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Helps me out as a single mom with…
Helps me out as a single mom with teenage twins. So thankful for this app!
24 July 2026
Unprompted review
Reply from Afterpay
Hi Pamela,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Excellent!!!
24 July 2026
Unprompted review
Reply from Afterpay
Hi Janice,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
There when I need it
20 July 2026
Unprompted review
Reply from Afterpay
Hi there,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping!
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