Affordable World Reviews 2,828

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including guides and drivers, for being kind, knowledgeable, helpful, and professional, making their holidays enjoyable and well-organized. Many people found the trips to be reasonably priced, offering excellent value compared to other agencies, and appreciated the seamless service from start to finish. However, some customers also noted that hotel locations were occasionally inconvenient, being far from city centers or walkable attractions. A few people mentioned feeling rushed during tours, with limited free time for exploration or shopping. There were also occasional comments about the quality of some optional activities or meals not meeting expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the tour guides, describing them... See more

Holidays

Reviewers express high satisfaction with their holidays, often describing them as "amazing" and "once in a... See more

Location

Clients share ambiguous opinions on location. Many reviewers appreciated the convenience of hotel locations,... See more

Service

People report positive experiences with service, often highlighting well-organized trips, seamless logistics,... See more

Price

Consumers generally find the pricing to be very positive, often describing it as incredible value and very... See more

Based on these reviews

Rated 4 out of 5 stars

This trip offered very reasonable price comparing to other agency. Hotels are well cleaned, bus, train, and tour mangers are performed beyond their job. We purchased all optional tours except dinner... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with Affordable World. Everything was professional, on time, communicated, and planned well. All of our guides and drivers were kind, knowledgeable, and helpful. Ev... See more

Company replied

Rated 4 out of 5 stars

Very nice Trip around Japan! Convenient locations in all 3 Cities, Tokyo, Kyoto and Osaka! Very Small rooms with Osaka the smallest! Trip should tour the opposite way ending in Tokyo, where the larges... See more

Company replied

Rated 5 out of 5 stars

We had again a wonderful experience with Affordable World. Everything was as expected, this is our second tour, on time, and well planned. All of our guides, Kitty and Sharky, and drivers were k... See more

Company replied

Rated 3 out of 5 stars

Bare Bones trip with 3 star hotels and most of the sightseeing with additional fees.Free breakfast but no dinner. Visited numerous Shinto shrines and Buddhist temples. No trip to Japan would be comple... See more

Company replied

Rated 5 out of 5 stars

Everything was easy and well planned from start to finish! The included airport transfers, the pickup and drop offs, the ferry rides…all of it was very organized and included in price! The included b... See more

Company replied

Rated 5 out of 5 stars

Our affordable world trip was very organized from start to finish. We had comfortable and prompt transportation at each step, and great guides. Our group size was small enough to not be overwhelming... See more

Company replied

Rated 5 out of 5 stars

First time doing a group tour.This was just an amazing trip. Very nice hotel. Flight offerings were great. We just had to show up. The tour guide - Noom was fabulous - was very detailed with our itine... See more

Company replied

Rated 2 out of 5 stars

This was the first time booking through an agency for me. They were easy to work with but that's about all that new positive. The hotels looked nothing like the photos of where we stayed. The accommod... See more

Company replied

Rated 5 out of 5 stars

Our trip to Thailand was amazing. Affordable World made the logistics very easy. Our tour guide, Sharky, was incredibly helpful, kind, and funny. He made the experience truly unique and helped us arra... See more

Company replied

Rated 5 out of 5 stars

The representative we talked to on the phone was very helpful. She gave us options so we did not feel pressured into choosing something we weren't sure about. She then made the necessary changes to ou... See more

Company replied

Rated 5 out of 5 stars

Thank you for doing all the hard work that goes into planning a vacation. I would have loved to have been able to read customer reviews on the excursions offered to help make better decisions on which... See more

Company replied

Rated 5 out of 5 stars

I was a bit nervous when I booked a trip with a Groupon discount-but was quickly set at ease when I received timely information by mail and email of the progress of the booking. The trip itself was fa... See more

Company replied

Rated 5 out of 5 stars

We did the Thailand ATV tour and it was fantastic. From the airport transfers, hotels, tours, guide, van drivers, food. We couldn't have asked for a more enjoyable trip/experience. The elephant san... See more

Company replied

Rated 4 out of 5 stars

Trip to Japan- was affordable and good arrangements was made, thorough information provided. The airline , hotel and tour package was a good deal. Tour operators were awesome. I would use the service... See more

Company replied

Rated 4 out of 5 stars

Our guide took the time to make our trip a memorable experience. He showed us around Thailand to more places than listed. The accommodations in Bangkok were a 9 out of 10. The location made it easy... See more

Company replied

Rated 5 out of 5 stars

Truly the trip of a lifetime. Our accommodations and bookings were all correct. Hotels were clean, train and bus/shuttles were great. Me and my other half were the only two to not include a bunch of a... See more

Company replied

Rated 5 out of 5 stars

This is the last day of our trip to Thailand! We had a great time with Kitty and NoPi. All three hotels in Bangkok, Krabi and Phuket offered great accommodations! Very good breakfast included in all h... See more

Company replied

Rated 2 out of 5 stars

Here’s my feedback. Everything was nice about the trip including the hotels chosen, the flights and the tour guides. I’m giving you a low score because you lack the attention other travel agencies hav... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd trip using Affordable World. This one was to Bali. The accommodations were great in Ubud, great breakfast there too! The hotel in Seminyak was mediocre, especially compared to the Ubud... See more

Company replied

Rated 5 out of 5 stars

This package was absolutely wonderful. I greatly enjoyed the services offered. I did spend some days doing my own things but overall it was worth it. The hotel in Bangkok was great with very good serv... See more

Company replied

Rated 5 out of 5 stars

This was a simply amazing experience! Great variety of locations and tours, the hotels were all fantastic, transportation was comfortable and easy. The best thing about it was our guide, Nop. He wa... See more

Company replied

Rated 5 out of 5 stars

The guides were very helpful and friendly. They made sure we understood where to be and the time frames. They also provided assistance regarding best food locations and activities. I would absolut... See more

Company replied

Rated 5 out of 5 stars

I purchased the Istanbul and Egypt package and it was truly a once in a lifetime trip. Everything was planned and delivered as described. The hotels were very good and the guides were amazing. I had a... See more

Company replied

Rated 1 out of 5 stars

This is my first time traveling with affordable world and my experience so far has been underwhelming. It started when I had to call your customer service representative who was rude and I had to ask... See more

Company replied

Rated 5 out of 5 stars

I would recommend using affordable word to everyone! It was such a smooth, easy process from beginning to end. From registering online, to being on the trip itself, affordable world took care of every... See more

Company replied

Rated 5 out of 5 stars

the trip was very organized, I loved that they picked us up at the airport we paid for all excursions and met our expectations , the tour guide Alit was amazing he really did a great job. hotels were... See more

Company replied

Rated 5 out of 5 stars

China was amazing! The hotels were fantastic and guides did a great job showing the country to us. Would recommend affordable world to others. Only wish they had more options for Europe trips.

Company replied

Rated 5 out of 5 stars

We took a trip with affordable worlds in Thailand and it was absolutely amazing! Highly recommend and we will definitely be booking another trip with them. Way more affordable than if we did it oursel... See more

Company replied

Rated 5 out of 5 stars

The guided tour was the best part of the trip. The tour guide was friendly, informative and kept us on schedule. She informed us about Japan’s language and money. She recommended restaurants and... See more

Company replied

Rated 5 out of 5 stars

Everything was easy as could be. It was an amazing trip from the first day and until we left. I was a solo traveler and met the most incredible people on this tour. I would highly recommend this tri... See more

Company replied

Rated 5 out of 5 stars

This company was great! I found a great deal and was a little hesitant, but after reading a lot of their five star reviews, I felt like this would be a good company to choose for my first time visitin... See more

Company replied

Rated 1 out of 5 stars

My friend and I booked a 10 day tour with affordable world via Groupon. It’s been on our bucket list and we figured we had some other tour companies before with no issues so wh... See more

Company replied

Rated 5 out of 5 stars

The trip was well organized, and it geared to many types of travelers. If you wanted to just relax and have the day to yourself, you were able to do so as well as be very busy and see a lot of things... See more

Company replied

Rated 5 out of 5 stars

My tour guide Keiko San was very organized, patient, kind and had a great sense of humor. Driver San complemented her well, he was helpful, pleasant and polite all the times. I loved being able to see... See more

Company replied

Rated 3 out of 5 stars

The trip was nice but I’m not impressed with the stops on the tours that are for local sales pitches. We have seen this in both of our Affordable World trips (to Thailand and Bali). Also, it would be... See more

Company replied

Rated 4 out of 5 stars

Being the first time in Japan this was a perfect tour in that we visited multiple historical and stunningly beautiful locations. The tour was go, go, go but accommodations and size of our group, 16,... See more

Company replied

Rated 5 out of 5 stars

We had such a wonderful and memorable time on our Bangkok and Phuket trip. Our son especially loved getting up close with the animals—taking photos with monkeys, lemurs, a flying squirrel, a sea hawk,... See more

Company replied

Rated 2 out of 5 stars

Unfortunately, we were not as impressed with this trip as we were with our prior trip. We felt a lack of consistency as we multiple tour guides and not one throughout our trip. When we messaged the... See more

Company replied

Rated 5 out of 5 stars

Great guide and itinerary. Our guide was very knowledgeable and took care of everything for us. The transportation was very well organized. We would recommend Affordable World and plan to use them aga... See more

Company replied

Rated 3 out of 5 stars

The tour guides were very knowledgeable. Although felt rushed while touring Kyoto and Osaka. Didn’t like that the bus was unable to drop us off in front of the hotel in Osaka so we had to walk 2 block... See more

Company replied

Rated 5 out of 5 stars

Had a great trip to Thailand. Enjoyed my time in Bangkok, Krabi and Phuket. Our tour guides Kitty and Alice were AMAZING! My only tip is to take/wear socks when visiting the temples in warmer temp... See more

Company replied

Rated 4 out of 5 stars

We saw a lot of Japan in a short space of time. I wish the Hotels had been closer to the city centers but all were located close to a subway station. Our guides and bus drivers were great. Really know... See more

Company replied

Rated 2 out of 5 stars

The location of all hotels was far too far from anything walkable or relevant. The hotels themselves were cramped and difficult to use with two people. There was too much emphasis on "shopping" and... See more

Company replied

Rated 5 out of 5 stars

Five stars for spa hotels local tour Taipei National Arts Museum Taipei hotel central location to trains local tours in Sun Moon Lake areas

Company replied

Rated 5 out of 5 stars

It was a small group and we all got along really well. Everything was planned perfectly and the tour guides were amazing. Overall the tour was the perfect blend of planned and independent. We will def... See more

Company replied

Rated 3 out of 5 stars

The tours were enjoyable and all timely run but rushed. There was too little free time at each tour location and almost no time to shop. The Mt. Fuji stop was only 30 minutes and that included a bat... See more

Company replied

Rated 3 out of 5 stars

I used this company for a trip to China before and I did love it! This time there were some dislikes with the way the side tours came up. They didn’t show the best places that showed the quality of th... See more

Company replied

Rated 5 out of 5 stars

Incredible 30th Anniversary Trip with Affordable World! This was our first time booking with Affordable World Travel, and they exceeded our expectations every step of the way. From purchasing t... See more

Company replied

Rated 5 out of 5 stars

The entire trip was above and beyond what I expected. The package from the flights to ground transportation to accommodations to the guide were top notch and I wouldn’t hesitate to use them again. I a... See more

Company replied

Rated 4 out of 5 stars

All in all, it was a great trip. The guides were knowledgeable and their grasp of the English language was outstanding. Calling it 9 days in Japan, is a little misleading since 2 days are trav... See more

Company replied

Rated 5 out of 5 stars

Great experience 2nd time using this agency. I always feel like a VIP. This time it was Thailand and it was amazing. Tour guides were great went above and beyond what I was expecting.

Company replied

Rated 5 out of 5 stars

This is second time using affordableworld.com and I will continue using affordableworld.com. In fact I'm all ready planning my next trip. Highly recommend!

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Affordable World

Written by the company

If you’re looking for great-value packaged vacations across the world, Affordable World is the place to start.

Drawing on more than 45 years’ experience in worldwide tours, we make it a mission to deliver high quality vacations for affordable prices. Our tours are perfect for more independently minded travelers who want to combine the convenience of an organized trip with the flexibility to explore as they want while they’re away.

Great Service & Low Prices

As part of the family-run Ritz Tours travel company, Affordable World keeps the traditional family values of great service and low prices close to heart. These principles are enshrined in all our vacation packages, which focus on some of the world’s most inspiring locations.

Our itineraries include multi-country world tours that take you to destinations as diverse as Istanbul and Egypt or Thailand and Singapore in one trip. Alternatively, choose one of our all-inclusive tours for a relaxed vacation on the idyllic palm-fringed beaches of the Maldives. Or, select one of our escorted or semi-independent tours to a single country such as Greece, Bali, Thailand, or Japan—which whisk you to places such as history-steeped Athens, buzzing Bangkok, or Japan's stunning Mt. Fuji.

Whichever tour you choose, you can be sure that traveling with us will be flexible, easy and economical. Why? Because we pack so much into each of our vacations. As well as flexible booking and a choice of travel styles, our group tours include well-planned itineraries, high quality hotels in convenient locations, in-depth sightseeing and many meals. Plus, they all come with free time built in, along with enriching cultural and optional activities to ensure you get the heart of each destination.

With all these benefits backed by our personal, friendly service, we believe our tours bring you the best of the world at prices that suit your budget. So dive in and take a look at our affordable tours.

GREECE I THAILAND I BALI I JAPAN I MALDIVES I EGYPT I TAIWAN I TURKEY I MULTI COUNTRY I CHINA

Affordable World

Written by the company

Never Stop Exploring!
With over 40 years of experience and a mission to provide the highest quality tours at an affordable price, Affordable World strives to deliver an exceptional, unparalleled vacation that will transport you to the very heart and highlights of each destination. As a business, we hold our family-run values close. We make great service, integrity, quality and affordability a part of everything we do. So when you travel with us, you feel like part of the family knowing that your happiness is our top priority.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars for

Five stars for
spa hotels
local tour Taipei
National Arts Museum
Taipei hotel central location to trains
local tours in Sun Moon Lake areas

9 November 2025
Affordable World logo

Reply from Affordable World

Hey Margaret,

We’re happy to hear you enjoyed the spa hotels, local tours, and the convenient Taipei location. We look forward to providing the same 5-star service on your next vacation!

Rated 4 out of 5 stars

So convenient

Our trip was wonderful! The convenience of having a guide meet us upon arrival at each new destination and giving us a walking tour or going over or itinerary was wonderful. Not worrying about transportation to & from the hotel was so convenient. Our only mishap during our trip was a miscommunication about our pick up time from the hotel to the port in Mykonos, which could have been avoided if someone could have communicated the time change to us that morning. We were stressing out trying to figure out the situation, considering it was a Sunday. The ferry ride both from Athens & Mykonos were long but pleasant and comfortable. We appreciated the guides telling us what to expect for our ferry trips and making sure we got on the right ferry. Santorini was beautiful. The hotel we stayed at was beautiful but their dining area did not seem to accommodate the number of guests they had. Every morning for breakfast, regardless of what time we went for breakfast, whether it was early or later, it was hard trying to find seating. They ran out of plates and utensils often. I’m not sure they were staffed appropriately given it was going into their off season. We upgraded to fly back to Athens. Normally the ferry would have left in the morning so I was expecting our flight to leave in the morning as well, but our flight did not leave until the evening. We would have liked to have spent a little more time in Athens so it would have been nice if the flight was earlier and left around the same time the ferry was scheduled to leave. But overall, this was a wonderful trip and I would highly recommend it to anyone who is wanting to explore Greece. Affordable Word provides excellent service and does a wonderful job curating the trips. This is the second time I have used them for international trips but I look forward to future trips with them.

30 October 2025
Affordable World logo

Reply from Affordable World

Dear Song,

Thank you for your review. We’re glad to hear you enjoyed the guided meet-ups, smooth transfers, and your time in Santorini. We’re sorry for the miscommunication regarding your Mykonos pickup and understand how stressful that must have been. We’ll be reviewing this with our local team to prevent it in the future. We also appreciate your feedback about the Santorini hotel’s breakfast service and have shared it with the hotel management.

Thanks so much for traveling with us again — we’re excited plan your next vacation soon!

Rated 5 out of 5 stars

Thailand trio to Bangkok,Krabi,and Phuket!…

I had an amazing trip to Thailand the tour guide Nope was amazing!We had 19 in our group everyone was amazing!The tours were awesome we went to Bangkok I upgraded room to a suite was awesome hotel was next to a mall!Ww went to 4 beautiful Budda temples,did shopping,and River cruise!We went to the elephant sanctuary was a anscing experience feeding the animal’s,and giving them a bath in the river!We went to the floating market,and train shopping place!We went to Krabi 4 beautiful islands got to go swimming,and snorkeling!We stayed at the Holiday Inn loved the location was across the street from 7 eleven,massage place only $13.50 massage for 1 hr,and next to currency exchange!The beach was only 5 mins away they did a fire show at the beach every night at 6pm,a lot of shops,and food place’s!We took a moped taxi to the beach with the locals and ate right next to the beach anscing views!We went to James Bond Island,and monkey temple can feed the monkey’s in Phuket amazing!We went to a cashew factory,pearl factory,gem factory,and shopping!We went to eat at the night market lot’s ca of food places,and shopping!We also went to a drag show was amazing!We took Singapore airlines best airline food,and crew!I would definitely use affordable world again great travel company all transfer,and tours were perfect!

20 October 2025
Affordable World logo

Reply from Affordable World

Hey Joanie,

Thank you for sharing such an amazing review! We’re thrilled you loved your Thailand tour, from Bangkok to Krabi and Phuket, and that Nop made it so memorable. It’s wonderful to hear you enjoyed the temples, islands, elephant sanctuary, and all the local experiences. We’re delighted everything—from hotels to transfers—was perfect, and we simply cannot wait to see you soon!

Rated 5 out of 5 stars

Absolutely Amazing!

Absolutely Amazing!

This was our first time using Affordable World Tours. We were very impressed and will definitely be booking with them again! We did the 10 day trip to Thailand that included Bangkok, Krabi, and Phuket. The hotels were fantastic with clean rooms, comfortable beds, and every convenience a spoiled American could ask for.

The trip and tours were a great sample of attractions that let us absorb beautiful scenery, meet elephants face to face, learn history, and take advantage of great shopping. The highlight of our trip was our guide, Nop. He was extremely organized, greeting each of us at the airport with a packet including our itinerary and details for the additional tours we booked. Not everyone in the group had the same itinerary and he managed it flawlessly, making sure everyone knew when to be where, and herding our group through the tours like a pro. Nop was friendly, funny, and personable, giving us lots of information about Thailand history and culture throughout the trip. He really went above and beyond with one particular tourist in our group who was… difficult. Nop handled her antics with more professionalism and patience than I would have thought humanly possible.

My friends keep asking me what the best part of the trip was and it’s impossible to answer. Everything we did was amazing and the experiences were so different from each other it’s impossible to compare. That being said, visiting the elephant sanctuary is a must!

7 November 2025
Affordable World logo

Reply from Affordable World

Hey there,

We always aim to provide exceptional and seamless service, and we’re so glad we hit the mark for you! We’re thrilled that you loved every aspect of the trip and that Nop provided excellent service. He is truly incredible, and we’re so lucky to have him on our team. We’re delighted you fully enjoyed everything Thailand has to offer. Thank you for your glowing review, and we can’t wait to see you in other parts of the world!

Rated 5 out of 5 stars

Planning for Greece

The representative we talked to on the phone was very helpful. She gave us options so we did not feel pressured into choosing something we weren't sure about. She then made the necessary changes to our trip plan. We felt heard and confident that we were getting what we wanted.

4 November 2025
Affordable World logo

Reply from Affordable World

Hey JAM,

We are so happy to hear that you had a great customer service experience! We cannot wait to see you in Greece!

Rated 5 out of 5 stars

This was a simply amazing experience

This was a simply amazing experience! Great variety of locations and tours, the hotels were all fantastic, transportation was comfortable and easy. The best thing about it was our guide, Nop. He was absolutely outstanding. He was very organized and gave each tourist an envelope with their itinerary and need to know info. He made sure everyone was comfortable and stayed together. He was funny and engaging, giving interesting information all along the way. He provided insight into Thai culture and was fantastic at answering all of our questions. He also went above and beyond with a very difficult tourist that was part of our group. Words cannot express how awful she was and what she put him through. Through it all, Nop kept everyone together and made sure we all had a fantastic experience.

21 October 2025
Unprompted review
Affordable World logo

Reply from Affordable World

Hey Mary,

We’re so glad you fully enjoyed the Thailand trip and found all aspect of the trip fantastic! Nop will be thrilled to hear your kind words—he truly goes above and beyond to ensure everyone has an amazing experience. We look forward to welcoming you on another trip soon!

Rated 1 out of 5 stars

Disappointed traveling with Affordable World

This is my first time traveling with affordable world and my experience so far has been underwhelming. It started when I had to call your customer service representative who was rude and I had to ask her to stop rushing me and spend time answering my questions so I didn’t have to keep calling back. Secondly, your website is not very user-friendly. Thoroughly it was a huge debacle with our group based on the number of people who wanted to fly business class. I feel like we were dealt the old switcheroo as many of our prices went up for flying business class and all of a sudden those of us flying business class had maybe 72 hours to pay for our airfare in full, which seemed odd and makes me wonder if our group was singled out. I am very disappointed thus far with my experience with affordable world and have no plans whatsoever to ever travel affordable world again.

26 October 2025
Affordable World logo

Reply from Affordable World

Dear Janice,

Thank you for sharing your experience and for taking the time to speak with us yesterday. We strive to provide courteous and attentive service, and we are truly sorry to hear that this was not reflected in your initial interaction with our team. Please accept our sincere apologies for the inconvenience you encountered when reaching out to our customer service and for any confusion regarding your group’s business class arrangements.

We would like to clarify that airfare is subject to change at any time based on the airline’s availability at the time of booking. Upon receiving your bookings, we were notified by the airline of the ticketing deadline. To best accommodate our customers, we promptly informed your group of this deadline to help prevent the fares from increasing. However, we agree that you should have been given advance notice about the possibility of an early ticketing deadline.

Please know that we take your feedback seriously and have shared it with our management team and representatives to help us better assist customers in similar situations moving forward.

We sincerely hope that your initial experience will not affect your enjoyment of the upcoming trip.

Rated 2 out of 5 stars

Poor communication and lack of continuity

Unfortunately, we were not as impressed with this trip as we were with our prior trip. We felt a lack of consistency as we multiple tour guides and not one throughout our trip. When we messaged the tour guide of the day asking for assistance urgently as one of the members of our group had fallen and broke her leg, we never received a response and still have not been acknowledged. In addition, we purchased a sunset tour when we booked the trip because it was advertised as being the cheapest cost and 2 of our tour group members booked it that day at half price. I submitted a picture of our reservation and a copy of the receipt the other group member had from their purchase that day to show the difference and respectfully request a refund of the difference in price. Again, when I contacted the tour guide of the day, she said that that was out of her control. Very dissatisfied with the communication and contact.

24 October 2025
Affordable World logo

Reply from Affordable World

Dear Sara,

Thank you for sharing your feedback. We are truly sorry that the Greece tour didn’t live up to your expectations.

For our Greece packages, we work with different guides in each city, and some optional tours—such as the Delos Island tour—require guides with specialized knowledge. This results in having different guides throughout the trip. The included guided city tours are conducted by a designated tour guide, while transfers are coordinated by local representatives. We make it a priority to be transparent by outlining the travel style of each trip on the tour detail page, which explains the level of guiding and assistance included. We apologize if the semi-independent nature of this trip was not made clear enough and will use your feedback to improve the clarity of our tour descriptions.

It’s very important to us that our guides are professional, responsive, and passionate about providing enriching experiences for our guests. We are deeply sorry that this was not your experience and that you did not receive the assistance you needed in such an urgent situation. We are currently investigating the issues you’ve raised and will get back to you as soon as we receive a report.

Thank you again for bringing these concerns to our attention. We hope you were still able to enjoy the beauty of Greece overall!

Update 01/02/2026 - Thank you for your patience while we checked with our local partner and attempted to contact the affected traveler to gather more details about the situation.

We received a report confirming that two of our team members—one from Reservations and our Santorini representative—were in continuous communication with the affected client from the onset of the injury and remained with them throughout the trip and their hospital stay. We also arranged a transfer for their revised return date.

Regarding the Caldera Sailing tour that the clients purchased on the island at a lower rate, unfortunately, we were not in a position to be aware of any special offers that independent sailing companies may provide. Such offers depend entirely on availability, and there is always the possibility that no spaces would have been available had the tour not been booked in advance.

Thank you again for your valuable feedback and we hope you will give us another chance.

Rated 5 out of 5 stars

It was an incredible experience

It was an incredible experience. The trip was very well organized, the guides were very friendly. Laura, the guide from Athens, was very kind.
We had a very nice trip. I would do one with you again. Thank you.

24 October 2025
Affordable World logo

Reply from Affordable World

Hey Lourdes,

We’re glad you had an incredible and seamless trip! We’d love to have you travel with us again!

Rated 5 out of 5 stars

Thailand

Our trip to Thailand was amazing. Affordable World made the logistics very easy. Our tour guide, Sharky, was incredibly helpful, kind, and funny. He made the experience truly unique and helped us arrange additional activities. I’m so glad we got to experience Thailand with him. Thank you, Sharky!

6 October 2025
Unprompted review
Affordable World logo

Reply from Affordable World

Hey Timothy,

We’re so thrilled that you had an amazing Thailand trip and that Sharky provided you with outstanding service! He’s truly a gem!

Rated 2 out of 5 stars

This was the first time booking through…

This was the first time booking through an agency for me. They were easy to work with but that's about all that new positive. The hotels looked nothing like the photos of where we stayed. The accommodations were 2/3 stars at best. The rate to upgrade your tickets are astronomical compared to if you booked yourself then upgraded. I will just arrange everything myself next time and save money.

18 October 2025
Affordable World logo

Reply from Affordable World

Dear Jacqueline,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations. The hotels included in our packages are 4-star properties, and we strive to ensure all accommodations reflect the quality shown in our listings. We’d really appreciate it if you could email us with more details about what you felt was lacking so we can look into it further.

We’re also sorry to hear that you found the business class upgrade fares high. Airline upgrade pricing can vary significantly, and we provide rates based on the airline’s availability at the time of booking.

We hope you still enjoyed the destination overall!

Rated 5 out of 5 stars

Our tour guide Andy was outstanding

Our tour guide Andy was outstanding! We loved him and his care of our group! We saw such a range of places in Japan and learned so much! It was a trip of a lifetime for sure! The hotels were lovely and food we were provided was delicious! We’d love to do another tour with Affordable World one day!!

9 October 2025
Affordable World logo

Reply from Affordable World

Hey Kara,

We’re thrilled you enjoyed your Japan tour and that Andy made it such a memorable experience! We cannot wait to see where you will travel with us next!

Rated 5 out of 5 stars

What an amazing experience.

This package was absolutely wonderful. I greatly enjoyed the services offered. I did spend some days doing my own things but overall it was worth it. The hotel in Bangkok was great with very good service and top notch breakfast. It was walking distance from the mall, train station, and other public spaces. I also enjoyed Phuket, the resort was absolutely beautiful. For the price of airfare and lodging, it is literally a no brainer. I would only suggest looking more into your luggage allowances when having a two part trip. From Bangkok to Phuket, the luggage allowances is totally different than what was allowed from the U.S. into Bangkok. How tour guide was very helpful with this issue so, overall everything went smoothly.

8 October 2025
Unprompted review
Affordable World logo

Reply from Affordable World

Hey Walter,

We’re so glad you enjoyed your trip and loved every aspect of it! We do notify travelers about the baggage allowance on domestic flights, as those planes are smaller than international ones. However, we’ll use your suggestion to improve clarity. We look forward to seeing you again!

Rated 5 out of 5 stars

Affordable World provided a 5-star…

Affordable World provided a 5-star experience all the way around. The staff, hotels, food, transport and all other accommodations were exactly as advertised.

17 October 2025
Unprompted review
Affordable World logo

Reply from Affordable World

Hey Jared,

We’re thrilled to hear you had an excellent vacation and it was a 5-star experience all around! We can't wait to see you again!

Rated 5 out of 5 stars

Personal service

Personal service , concern for our comfort and expert, timely advice

10 October 2025
Affordable World logo

Reply from Affordable World

Hey Violet,

We're so glad you felt well cared for and supported throughout your trip!

Rated 5 out of 5 stars

Great tour and value for money

This is the 2nd tour we’ve taken with Affordable World. Great accommodations 5 star hotel and a Great cruise down the Nile. Your tour guides are very knowledgeable and want to show us their country. Sometimes very intense ie no plans for lunch. Need some free time ie 30-45 minutes. Great value for money. Thanks

2 October 2025
Affordable World logo

Reply from Affordable World

Hey William,

We're thrilled you enjoyed the Egypt vacation with us! We appreciate your feedback on pacing and free time, as it helps us improve. Thanks for the kind words and continued support!

Rated 5 out of 5 stars

9 Day Japan Trip

We did the Japan package. It was amazing!

30 September 2025
Affordable World logo

Reply from Affordable World

Hey Leondra,

That’s fantastic to hear! We’re thrilled you loved the Japan package!

Rated 5 out of 5 stars

The trip was well organized

The trip was well organized, and it geared to many types of travelers. If you wanted to just relax and have the day to yourself, you were able to do so as well as be very busy and see a lot of things if you chose the optional day trips. Overall was a great experience.

9 October 2025
Affordable World logo

Reply from Affordable World

Hey Dana,

We’re thrilled you had a great experience! So glad you enjoyed the mix of included tours, free time to explore, and optional excursions!

Rated 5 out of 5 stars

Straight forward comfortable tour

Straight forward comfortable tour. Good guides and acceptable accommodations.

9 October 2025
Affordable World logo

Reply from Affordable World

Hey Jamie,

We are glad you enjoyed the tour and guides. We hope to see you on another trip soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look