Lovely pillows but heavy! Maybe haven't used them enough to gain big benefit yet and still have occasional "dead" arms but not as much. Generally Impressed with the quality though
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent pillow. So pleased with it. Neck pain much improved as a result. Very supportive and would definitely like another. Have deducted one star because of the length of time it took for the pillo... See more
Company replied
I ordered the pillow to help support my aching neck . The pillow arrived within 36 hours, what service! The pillows were very soft but quite heavy. Unfortunately I think they were a little too so... See more
Company replied
Great delivery service and peace of mind knowing I have 3 months to give it a go. Love the fact I only need one pillow not two which I always slip down and after a few nights removed some of the filli... See more
Company replied
Company details
Written by the company
The multi-award winning Aeyla exists to help you break the sleep-stress cycle, with natural solutions for everyday life. When we're stressed, we struggle to sleep. When we can't sleep, days can feel more stressful. And so goes the sleep-stress cycle. There’s lots that can keep us up at night - only 20% of adults say the quality of their sleep is very good or excellent. And in the past month, nearly half of us will lie awake at night due to stress. If we don’t get the hours sleep we need, our stress levels increase. 21% of adults reported feeling more stressed on less sleep. But there’s not a ‘golden bullet’ or a secret hack to breaking it. It’s small changes to your routine that can help get you back on track. That’s where we come in.
Contact info
Bartle House, 9 Oxford Court, M2 3WQ, Manchester, United Kingdom
- support@aeyla.co.uk
- aeyla.co.uk
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 1 week
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Ordering was easy
Ordering was easy. I am happy with the pillow. It is comfortable. Would have given 5 stars but shoulder still ache, even though I was not expecting to wake pain free.
6 May 2026
Unprompted review
Reply from Aeyla
Hi Elisa,
Thank you for your feedback 😊
We're delighted to hear that you found the ordering process easy and that you're enjoying the comfort of your pillow. While we're sorry to hear you're still experiencing some shoulder discomfort, we appreciate your balanced expectations and honest feedback. Shoulder pain can sometimes be influenced by factors beyond the pillow, such as mattress support, sleeping position, or existing conditions.
Thank you for giving Aeyla a try.
Regards,
Customer Care Team, Aeyla
Improvement in sleep quality
Definitely sleeping better and not waking up with sore neck and headache. Hubby not snoring as often either.
4 June 2026
Unprompted review
Reply from Aeyla
Hi Aubrey,
Thank you so much for your lovely review. We’re delighted to hear you’re sleeping better, waking without sore necks and headaches, and even noticing a positive change for your husband too. That’s wonderful.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
It's helped massively with my arthritis…
It's helped massively with my arthritis in my neck ,I wakeup with no pain now and couldn't be happier . THANKYOU x
4 June 2026
Unprompted review
Reply from Aeyla
Hi Lesley,
Thank you for your kind feedback. We’re so pleased to hear the pillow has helped with your neck arthritis and that you’re now waking up without pain, that’s really wonderful to hear.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Bliss!
Quick arrival of a VERY comfortable pillow! No longer am I waking up with a stiff and painful neck, a much nicer way to start the day!
1 June 2026
Unprompted review
Reply from Aeyla
Hi,
Thank you for your lovely review. We’re really pleased to hear the pillow is helping you start your day in a much more comfortable way without a stiff or painful neck, that’s exactly what we hope for 💛
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
The pillow is fantastic
The pillow is fantastic. I've spent a lot of money on pillows over the years and never been happy. This is supportive but soft - a perfect mix. You can add to or take away the material inside to get the perfect height and feel - brilliant.
4 June 2026
Unprompted review
Reply from Aeyla
Hi Ross,
Thank you so much for your wonderful feedback. We’re delighted to hear you’ve finally found the right balance of support and softness, and that the adjustable filling is working so well for you.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
As far as my experience goes the pillow…
As far as my experience goes the pillow delivers all that was promised . I sleep for longer stretches and wake feeling rested
4 June 2026
Unprompted review
Reply from Aeyla
Hi Daphne,
Thank you for your kind review. We’re really pleased to hear the pillow has helped improve your sleep quality and that you’re waking feeling more rested. That’s fantastic to hear.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
A wonderful pillow, highly recommended
It took a while after ordering to arrive, but it was definitely worth the wait.
I suffer with a few medical issues, including fibromyalgia, which causes neck and shoulder pain. Whilst it hasn't cured the pain, it has certainly made a huge difference to it. I get it in the right position and I hardly move all night. Worth every penny.
11 March 2026
Unprompted review
Reply from Aeyla
Hi Ettie,
Thank you for sharing your experience. We’re really pleased to hear the pillow has made a positive difference for your neck and shoulder pain and helped you stay more comfortable through the night 💛
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
This pillow was expensive but I’m very…
This pillow was expensive but I’m very happy with it. I mainly sleep on my side and I found it soft yet supportive. It has certainly lived up to its promise.
4 June 2026
Unprompted review
Reply from Aeyla
Hi Kaza,
Thank you for your feedback. We’re glad to hear you’re happy with your pillow and that it’s giving you the soft yet supportive feel you were looking for, especially as a side sleeper 💛
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
The Dual pillow is Life Changing
The dual pillow is fabulous. I've said goodbye to neck pain and hello to cloud-like comfort. I've been using my pillow for over a year now and I've just converted my husband to using one. He loves his one too.😀
4 June 2026
Unprompted review
Reply from Aeyla
Hi Anne,
Thank you so much for your lovely review. We’re absolutely delighted to hear the pillow has been life changing for you and that both you and your husband are enjoying such comfort and relief from neck pain.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Pillows have always been my kryptonite until this one
Took the plunge on these after years of constant purchases of every option out there. I have tried all sorts but somehow destroyed them in my sleep. Not anymore, I sleep so much better, it never looses its shape and importantly it’s not wrecked so happy wife. The pillow I will be buying going forward. Simply brilliant.
4 June 2026
Unprompted review
Reply from Aeyla
Hi Stephen,
Thank you for your fantastic feedback. We’re really pleased to hear the pillow has held its shape, improved your sleep, and become your go-to choice going forward, that’s amazing to hear.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
No more neck pain!
Since we have had our pillows, myself and my husband have no neck pain!! Like a miracle cure!!
We love them!
4 June 2026
Unprompted review
Reply from Aeyla
Hi Kate,
Thank you so much for your lovely feedback. We’re absolutely delighted to hear that both you and your husband are no longer experiencing neck pain and are enjoying your pillows so much. That’s wonderful to hear.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Hi since I bought the two pillows one…
Hi since I bought the two pillows one for myself the other one for my partner no sliding from the pillow,we sleeping much better all the way through the night , many thanks again
4 June 2026
Unprompted review
Reply from Aeyla
Hi Carol,
Thank you for your kind review. We’re really pleased to hear that you and your partner are sleeping better and finding the pillows comfortable with no sliding during the night, that’s exactly what we aim for.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Very comfortable
I was kept up to date as more pillows were awaiting delivery, very happy with the extra time they took to arrive. As I have had an ACDF operation it took a little while to get comfy but I can honestly now say this is the most comfortable pillow I have ever had.
5 February 2026
Unprompted review
Reply from Aeyla
Hi Ernyruff,
Thank you for your feedback. We’re glad to hear you were kept updated during the delivery process and appreciate your patience. It’s wonderful to know that, following your recovery, you’re now finding the pillow the most comfortable you’ve ever had.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
A little disappointed
I would have given a 5 star as I bought 4 pillows I used 2 of them at home absolutely brilliant love them lovely sleep. The other 2 I kept for our caravan just used them for the first time this week 3/6/26 and they do not feel like the ones I have at home they feel a bit flatter not as full.
3 June 2026
Unprompted review
Reply from Aeyla
Hi Brenda,
Thank you for your feedback 😊
We're delighted to hear that the pillows you use at home have been providing such a great night's sleep. We're sorry to hear that the ones you've been using in your caravan haven't felt quite the same. Sometimes pillows can feel different depending on storage conditions, temperature, or how frequently they have been used.
We appreciate you sharing your experience and will certainly take your feedback on board.
Regards,
Customer Care Team, Aeyla
I've slept on the aeyla pillow for 12 months
I've slept on the aeyla pillow for 12 months now and have a good nights sleep without the discomfort of an aching neck the pillow has made a real difference to my sleeping pattern
3 June 2026
Unprompted review
Reply from Aeyla
Hi Roy,
Thank you for your lovely feedback. We’re so pleased to hear that after 12 months you’re still enjoying better sleep and that the pillow has made such a positive difference to your neck comfort.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Uninterrupted sleep at last!
Since buying this pillow, I am now enjoying uninterrupted sleep for the first time in months. My neck pain has really settled down, so I can only put it down to my Aeyla pillow. I would definitely recommend.
4 June 2026
Unprompted review
Reply from Aeyla
Hi Kathy,
Thank you for your wonderful review. We’re really happy to hear your neck pain has improved and that you’re now enjoying uninterrupted sleep, that’s exactly what we hope for 💛
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
I have slept really well since I got…
I have slept really well since I got the pillow
4 June 2026
Unprompted review
Reply from Aeyla
Hi Yvonne,
Thank you for your feedback. We’re delighted to hear you’ve been sleeping really well since getting your pillow and that it’s been a positive change for you.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
So comfortable I got used to them…
So comfortable I got used to them immediately there was no breaking in period. I’m very pleased with them they don’t collapse like most other pillows. Let’s hope that continues. I also like the fact that the outer part can be washed kept me informed throughout the buying process as I didn’t get mine for about six weeks but it was definitely worth the wait.
1 June 2026
Unprompted review
Reply from Aeyla
Hi Peter,
Thank you for your detailed feedback. We’re glad to hear you’re finding the pillow supportive and comfortable, and that the washable outer cover and communication throughout your order were helpful. We also appreciate your honest comments regarding sizing and packaging.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Headaches be gone
The pillow took a little while to arrive but was so worth it. I was waking up with a headache most nights but since my pillow arrived this is a thing of the past!
4 June 2026
Unprompted review
Reply from Aeyla
Hi Diane,
Thank you so much for your lovely review. We’re really pleased to hear the pillow has helped with your headaches and that you’re now waking up feeling much better, that’s fantastic to hear.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
The pillows are great
The pillows are great. Not as great as they are hyped and also the cost, glad I got a discount! I also need to find some larger pillows cases and the standard ones squash them up.
They were packed well and fast delivery.
4 June 2026
Unprompted review
Reply from Aeyla
Hi Mrs Janie,
Thank you for your feedback. We’re glad to hear you were happy with delivery and packaging, and that you find the pillows supportive. We also appreciate your honest comments regarding pricing and pillowcase sizing.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
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