Great service. Driver kept us informed and was super helpful with getting us and our luggage to the car. Vehicle was roomy and spotless. Journey was comfortable and timely. No issues at all. Recommend... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The driver was very kind. She calls to monitor where we were and go inside the terminal to find us. The car was incredible. We strongly recommend the service.
Great service, friendly drivers comfortable cars. Great communication through text and WhatsApp to make sure u get picked up and on time. Company checks to see if you are with the driver after pick up... See more
Company replied
The driver was in contact from the moment we landed, confirmed the location and was waiting as we came out. He handled all our luggage and loaded the car. Nice clean vehicle, pleasant ride. Would r... See more
Company details
Written by the company
Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.
Contact info
Aerolink Minicab Transfers Ltd, 41 Weald hall lane, CM16 6NB, Epping, United Kingdom
- 02030026364
- info@aerolinkminicab.com
- aerolinkminicab.com
4.8
Excellent
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect transport
Easy booking. Driver was even a bit early, polite and drove us safetly for over 1 1/2 hours out of London. The car was clean and spacious for the 5 of us with luggage.
14 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that your journey was smooth, the driver was polite and punctual, and that the car was clean and spacious for your group. We appreciate your kind words and look forward to serving you again in the future.
We want our money back
We want our money back. After speaking to our driver that he was waiting for us, he took some other customers and we had to wait 45 minutes for him Additionally the driver smell very bad we couldn’t breath inside the van
13 July 2025
Unprompted review
Excellent snd peofessional experience
Clean car, professional driver, picked us on-time with clear instructions. He was polite and helped us with our bags
10 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback, Lord Ashraf Husseini! We’re delighted to hear that you had an excellent and professional experience, that the car was clean, and that our driver was punctual, polite, and helpful with your bags. We truly appreciate your kind words and look forward to serving you again.
Absolutely fantastic
Absolutely fantastic
Our driver Sardar was amazing. The booking was easy and the driver arrived on time. The car was immaculate and the driver was professional and friendly. Highly recommend this service for anyone looking for a reliable and comfortable cab service.
8 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re thrilled to hear that you had an absolutely fantastic experience and that Sardar provided professional, friendly, and timely service. We truly appreciate your recommendation and look forward to serving you again in the future.
The driver was on time,called to make…
The driver was on time,called to make it easier.Same car we booked coz the company sent us all the details even the car registration.Thank you and l definitely recommend💯
26 April 2025
Unprompted review
Everything was perfect!!
Everything was perfect!!! The taxi driver very nice with us and our kids
21 April 2025
Unprompted review
The car is clean and smell good and…
The car is clean and smell good and very comfortable
28 March 2025
Unprompted review
A good service
27 March 2025
Unprompted review
Great service,highly recommended.
Great service,highly recommended.
Aerolink minicab is the best service I have used
13 March 2025
Unprompted review
I have Fantastic experience with this…
I have Fantastic experience with this company, the driver arrived on time, the car was spotless, and ride was very smooth and comfortable, the driver was courteous professional and knew the best routes to avoid traffic. I highly recommend Aerolink for any transportation, will definitely be using this service again.
13 March 2025
Unprompted review
Very professional drivers
Very professional drivers, reliable and cheap service.
Highly recommended
7 March 2025
Unprompted review
It was a very good drive
It was a very good drive, with a very good driver. We were treated with such respect and education, an amazing way to be welcomed in the UK!!!
7 March 2025
Unprompted review
Honestly what a superb service amazing…
Honestly what a superb service amazing & also prefer my friend to use this service
6 March 2025
Unprompted review
Highly recommended,Aerolink minicab…
Highly recommended,Aerolink minicab service is the best service I have used so Far.
6 March 2025
Unprompted review
Excellent service from company would…
Excellent service from company would definitely recommend to friends and family. Thank you for driver taking extra care when I had children with and being very polite when we was running late. Thanks for a great experience 5 stars 👍
3 March 2025
Unprompted review
As a tourist my first experience with…
As a tourist my first experience with Aerolink mini cab service, recommended by a friend, i have to say its affordable and highly professional.
Thumbs up 👍
6 March 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.