Great service. Driver kept us informed and was super helpful with getting us and our luggage to the car. Vehicle was roomy and spotless. Journey was comfortable and timely. No issues at all. Recommend... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The driver was very kind. She calls to monitor where we were and go inside the terminal to find us. The car was incredible. We strongly recommend the service.
Great service, friendly drivers comfortable cars. Great communication through text and WhatsApp to make sure u get picked up and on time. Company checks to see if you are with the driver after pick up... See more
Company replied
The driver was in contact from the moment we landed, confirmed the location and was waiting as we came out. He handled all our luggage and loaded the car. Nice clean vehicle, pleasant ride. Would r... See more
Company details
Written by the company
Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.
Contact info
Aerolink Minicab Transfers Ltd, 41 Weald hall lane, CM16 6NB, Epping, United Kingdom
- 02030026364
- info@aerolinkminicab.com
- aerolinkminicab.com
4.8
Excellent
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Clear instructions given to meet the…
Clear instructions given to meet the driver via WhatsApp before touched down. Felt secured as you know you will be greeted at the arrival.
12 June 2026
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Dear G S Tan,
Thank you for your wonderful feedback.
We are delighted to hear that our WhatsApp communication before your flight landed provided clear instructions and made it easy for you to meet your driver. It is especially rewarding to know that you felt secure and confident knowing someone would be there to greet you upon arrival.
Your kind words mean a great deal to our team. Thank you for choosing Aerolink Minicab, and we look forward to welcoming you again on your future journeys.
Kind regards,
Customer Support Team
The driver dropped us wrong place in…
The driver dropped us wrong place in the middle of a road claiming he need a detour to go to the place in the middle of rain anc chilly wind. I was holding on my 11m old baby and 6y old with all my luggage in the oxford street knowing nothing about the city
6 June 2026
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We completely understand how stressful and upsetting it must have been to be dropped at the wrong location, especially while travelling with an 11-month-old baby, a 6-year-old child, luggage, and in poor weather conditions.
This is certainly not the standard of service we aim to provide. We take your comments very seriously and will investigate the matter with the driver to understand what happened and ensure appropriate action is taken to help prevent similar situations in the future.
We genuinely appreciate your feedback, as it helps us improve our service. Please accept our sincere apologies once again for the inconvenience caused.
Kind regards,
Customer Support Team
perfect
perfect! everything went according to plan and the driver was very friendly
9 June 2026
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you for your wonderful feedback.
We are delighted to hear that everything went according to plan and that your driver was friendly and professional. Providing a smooth and reliable service is always our goal, so it's great to know we met your expectations.
We truly appreciate your kind words and thank you for choosing Aerolink Minicab. We look forward to serving you again in the future.
Kind regards,
Customer Support Team
Excellent limousine and a chauffeur…
Excellent limousine and a chauffeur that could not do enough for us. Would highly recommend this service.
9 June 2026
Unprompted review
He was very friendly and happy to have…
He was very friendly and happy to have a chat would and have already recommended to friends
6 June 2026
Unprompted review
Very accurate time
Very accurate time
And very good man you sent to me Mr Saifu Alrahman was very nice man with great attitude and behavior.
Wish him and your company all the best .
7 June 2026
Unprompted review
Return journey booked
Return journey booked - both on time and very polite personal drivers. Have no hesitation in recommending them and will use again for sure.
9 June 2026
Unprompted review
Abdul was an awesome driver
Abdul was an awesome driver. Picked us up at the appointed time and was very knowledgeable during our drive. Would highly recommend
10 June 2026
Unprompted review
Excellent driver
We had a great experience with your service and our driver Abdul was great and very friendly and helpful. Thanks again.
7 May 2026
Unprompted review
Abdul was terrific
Abdul was terrific. He was knowledgeable and very friendly.
Great experience.
The booking process was good and the communication excellent.
Thank you.
5 June 2026
Unprompted review
Great experience
Representative of the company contacted us the day before our flight, to make sure they send a suitable car to pick us up. Natalia our driver was very professional and helpful and kept in touch with us from the moment we landed. The car was perfect. Clean and tidy and even bigger than the car we asked for. Great experience.
1 June 2026
Unprompted review
The driver was extremely helpful and…
The driver was extremely helpful and the car was in top condition. I am truly grateful.
31 May 2026
Unprompted review
Highly recommend Aerolink Minicab…
Highly recommend Aerolink Minicab Transfers. It’s very convenient to have a driver and ride waiting for you when you arrive jet-lagged after a long flight to a new airport and country. Both of my drivers from Heathrow to London and later back to Heathrow were punctual, polite and friendly, and very communicative through WhatsApp messages. Each driver confirmed the scheduled ride both the day before and also hours before. Also, both drivers were safe drivers even in heavy traffic conditions.
30 May 2026
Unprompted review
Everything smooth!
Everything smooth!! Driver on time and communication all the way since landing.Nice clean spacious car! Excellent overall!
3 May 2026
Unprompted review
Excellent Service
Great job with communication by both the company and driver! Clean vehicle and good driving - even in a massive hail storm. And rates were very competitive. I would highly recommend for future use...
14 May 2026
Unprompted review
On time and most importantly…
On time and most importantly updatedwhrn he was arriving. Journey was great and the driver was excellent
14 May 2026
Unprompted review
The service was perfect
The service was perfect. The driver was very punctual and friendly. The journey was quick and the driving was excellent.
5 May 2026
Unprompted review
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