Aeolusappliances Reviews 4

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.7

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Love the irons but customer service is NOT good

I am now on my second iron and it has stopped working AGAIN. The customer service I am receiving is not good and 5 weeks on I am no further forward in them trying to tell me what's wrong with my iron. I paid a LOT of money for this and I don't think it should stop working within 2 years.
I want them to tell me how to fix the problem as they say its easy or as its within the warranty provide some discount on a new iron.

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Bought a steam cleaner from Aeolus

Bought a steam cleaner from Aeolus , on second use it stopped heating the water . They have a very poor customer services for repairs for faulty goods . It has taken 2 weeks of emails where they keep telling me different information about how to get it repaired. For an expensive piece of equipment it should off lasted more than 2 uses and customer services are useless at sorting out problems . Avoid unless you want a lot of stress.

15 August 2020
Unprompted review
Show reviews in all languages. (4 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look