XP Reviews 

34
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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

How many sites reply with a personalized, human email within 15 minutes of an inquiry? Late on a Friday night, no less! Not many, but this one does. EXCELLENT customer service.

Rated 1 out of 5 stars

Trying to get the money they promise you is a major headache. They want to use crypto unless you're willing to provide the username and password to your bank account. They make the process very compli... See more

Company replied

Rated 5 out of 5 stars

Super easy and seamless. Listed the tickets I could no longer use, an offer came in, I accepted and was paid out as promised 48 hours after the start of the event. Did need to contact customer service... See more

Rated 5 out of 5 stars

9 times out if 10, i find tickets here cheaper than other places. i looked on ticketmaster and it was almost $100 over for 1 ticket for a show, so i bought them here. used this app 3 times now, its re... See more

Company details

  1. Event Ticket Seller

Written by the company

Meet XP! We believe buying tickets and selling tickets shouldn’t feel stressful. From fair prices to responsive support and flexible options when plans change, XP helps live event fans experience better, one ticket at a time. BUY TICKETS CONFIDENTLY XP puts fans front and center with upfront prices, real human support, and no hidden fees on over 50 million tickets to the best concerts, games, shows, and live events across the U.S. & Canada – all backed by our Quality XPerience Guarantee. - Same Seats, Better Value: Access the same ticket inventory listed on apps like StubHub and SeatGeek for up to 30% less because we never add junk fees. - Price Alerts: Get notified when your dream seats drop to your ideal price. - Price Transparency: All-in prices from the start. No surprise fees. - Buyer Guarantee: If anything goes wrong, our team of real humans is ready to make it right. SELL TICKETS QUICKLY & EASILY If your plans change, XP makes it easy to sell tickets quickly and safely. Get an offer in 24 hours or less for tickets you can’t use – no waiting, no hassle, no stress. - Instant Offers: Skip endlessly refreshing your listing and sketchy DMs from flaky buyers. Eligible tickets get an offer directly from XP in less than a day. - Safe Transfer, Guaranteed Payout: Every offer is pre-funded before you transfer, so you never have to worry about getting scammed. - Get Paid Fast: Funds hit your XP account as soon as the transfer is complete. Use them to get tickets to your next event, or withdraw directly to your bank, Venmo, or PayPal. WHY FANS LOVE XP - Support That Actually Cares: Every support request is handled by a real person who’s focused on getting you to your event, not routing you through canned replies. - Built for Real Life: Flexible selling options mean you’re never left waiting, guessing, or stressing when plans change. - No Pressure, No Tricks: We never use manipulation tactics to trick you into clicking faster or paying more. Buy and sell on your own time, on your own terms. EXPLORE TICKETS FOR EVERY FAN - Concerts: Pop, rock, country, hip-hop, indie, electronic, K-pop, metal, and more - Sports: NFL, NBA, MLB, NHL, NCAA, F1, UFC, NASCAR, and beyond - Theater & Comedy: Broadway shows, comedy tours, musicals, and immersive performances - …and more: From family shows to local events – if it’s live, it’s on XP THE XP DIFFERENCE: BUILT BY FANS, FOR FANS XP was built by people who believe tickets should empower fans, not exploit them. So we created a ticketing experience that’s transparent, reliable, and human – where fans can buy confidently, adapt when plans change, and feel supported every step of the way. Download XP and experience ticketing that’s finally on your side


Contact info

4.1

Great

TrustScore 4 out of 5

34 reviews

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Asks customers to review

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Replied to 40% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(34)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

How many sites reply with a personal…

How many sites reply with a personalized, human email within 15 minutes of an inquiry? Late on a Friday night, no less! Not many, but this one does. EXCELLENT customer service.

11 September 2026
Unprompted review
Rated 1 out of 5 stars

Trying to get the money they promise…

Trying to get the money they promise you is a major headache. They want to use crypto unless you're willing to provide the username and password to your bank account. They make the process very complicated and their support is not very helpful. They send you a video of how to do it but what happens when you actually try is nothing like the video. Don't waste your time with this business and their lowball offers and terrible customer service.

25 August 2026
Unprompted review
XP logo

Reply from XP

We’re sorry to hear your payout process experience was frustrating and not what you expected. Feedback like this is useful as we continue to try and make our payout options and instructions clearer, so we appreciate you taking the time to share your thoughts.

One important point of clarification on how payouts through XP work today: XP will never ask for, see, or store your bank login credentials.

Once funds are available in your XP Account, we offer three withdrawal routes:

1. Transfer to a bank account in the U.S. or Canada through our payout partner, Coinflow. Bank accounts are securely connected through Plaid, which asks you to sign in to verify your account. Again, XP never sees or stores this information, and will never ask you for your banking login credentials.

2. Send your balance to supported PayPal or Venmo accounts, using their built-in crypto wallet functionality (PYUSD), which users can then convert to USD.

3. Send USDC to another supported wallet, such as Coinbase or Phantom. USDC is a stablecoin designed to maintain a 1:1 value with the U.S. dollar.


We recognize that this process may be unfamiliar to some customers, and we’ll keep working to make the payout process clearer and easier to navigate.

Rated 5 out of 5 stars

Great experience selling my concert tickets!

​I had a concert in Canada on August 22 that I couldn't make anymore. I tried listing my tickets on the other major resale sites first, but they just wouldn't sell. After doing some research to make sure they were legit, I decided to give XP Tickets a shot using their XP Sell feature.

I got an initial instant offer. It was lower than what I paid, but still better than what I would've got on the other resale site. I waited a couple of hours and got a second offer that was super close to what I originally paid, so I accepted it.

Their customer support actually called me to verify my name, email, and event details after I transferred the tickets.

Today (August 24), I claimed my funds, withdrew it, and the money hit my account in literally a minute.

One quick tip: The offers are in USD. Since I bought my tickets in CAD, I had to convert the USD to CAD to realize the offer was actually really good, so keep that in mind!
​
Overall, very happy and would definitely use them again.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Super easy and seamless

Super easy and seamless. Listed the tickets I could no longer use, an offer came in, I accepted and was paid out as promised 48 hours after the start of the event. Did need to contact customer service with a question and they were super responsive and helpful. I will certainly buy and sell on here in the future.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

9 times out if 10

9 times out if 10, i find tickets here cheaper than other places. i looked on ticketmaster and it was almost $100 over for 1 ticket for a show, so i bought them here. used this app 3 times now, its really good! they are just starting up so it seems iffy at first, but their customer service is really helpful as well. i recommend!

13 August 2026
Unprompted review
Rated 4 out of 5 stars

Newbie experience

I’m unfortunately computer illiterate so I definitely needed help jumping through the hoops of technology. Camille did an excellent job guiding me around the system in order to receive my ticket sale money.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!!!!

Simple, effective process - great price on the tickets.
Great communication and response on my questions, and even followed up on my behalf with the original vendor, for expedited ticket release.

2 July 2026
Rated 5 out of 5 stars

Easy Ticket Selling with Excellent Support

I've sold tickets through XP Tickets twice now, and I've been impressed both times. The selling process is straightforward, and I received a great offer for my tickets, which I accepted without hesitation.

I understand that payments are now made after the event, which seems to be in line with other ticket resale platforms, so I wasn't surprised by that change.

What really stands out to me is their customer service. Every time I've contacted them by email, I've received a fast, friendly, and helpful response. It's refreshing to deal with a company that communicates so well and makes the process feel easy.

Based on my experiences so far, I would definitely use XP Tickets again and would recommend them to anyone looking to sell their tickets.

25 June 2026
Unprompted review
XP logo

Reply from XP

Thanks so much, SJ, this genuinely means a lot to hear. Glad the selling process has been smooth both times and that the offers worked for you. We'll pass along the kind words to the support team. Hope we can help with the next one too!

Rated 1 out of 5 stars

Tried selling my tickets to them

Tried selling my tickets to them. 2 tickets, face value 199 per ticket

Their offer was 235 for the pair.

How much are they selling per ticket in the same section?

235 a pop.

Scam scam scam.

I passed on the offer. But they pretty much bank on you being desperate enough to let them go so they can get a hefty little mark up.

9 May 2026
Unprompted review
XP logo

Reply from XP

We’re sorry this was a disappointing experience, and it’s clear we could’ve done a better job setting expectations upfront. XP Offers is built for people who want a fast, easy sale without listing or waiting, which means offers may come in lower than what someone might hope to get on the open market. (For what it's worth, prices on our marketplace are set by independent sellers, not by XP, and we don’t resell tickets we buy through XP Offers on our own site.) We appreciate you sharing this feedback, and we’ll keep working to make these differences clearer upfront as we continue building better experiences for fans.

Rated 5 out of 5 stars

XP continues to lead the ticket marketplace

I have been using XP before they won the lawsuit against Ticketmaster, Stubhub, Seat Geak, etc. by hiding fees for customers. XP has always and continues to be the most transparent ticket site in the market. Plus the ease of selling tickets directly to XP is an added value that is not really advertised by them, but the process is seamless.

1 April 2026
Rated 5 out of 5 stars

Very easy to use and GREAT customer…

Very easy to use and GREAT customer service honestly, they replied to my email about an issue I had instantly. Sold my tickets in 24 hours. To be honest had a very good experience and would use it again.

23 April 2026
Unprompted review
XP logo

Reply from XP

Thank you for taking the time to leave us a review, we really appreciate it! We'll pass the kind words along to the team! See you again soon!

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