Advantage Finance Reviews 

Great service

This company are amazing. I lost my job recently and despite lots of attempts at getting work I’ve not been successful. I spoke to Advantage today because I am unable to make my car payment this month. They were so helpful, kind and empathetic. No pushing or pressuring me to make a payment I cannot keep to.

Very helpful and understanding, made everything as easy and simple couldn't have asked for more

Extremely helpful member of staff, answered all questions and queries and helped me set everything up with no hassle

Rachel provided me with excellent costumer service!! Thanks Rachel

Spoke to Rachel about a settlement due to the loss of my job, this has now been settled, Rachel also offered more help and advice around any money worries or issues.
Was a pleasure 😊

Dee is always incredible with her warmth, help and amazing customer service. She’s so good in fact - that I like to talk to her every time I ring up to arrange my finance plan.

Thanks Dee!

- Jack Simpson

Absolutely fantastic service by beth pleasure dealing with her

I just wondered why you are writing to me to tell me I can't get finance your properbly the reason why everyone keeps searching and I never asked you for finance in the first place jokes and no point replying anything other than sorry or ill post the email you sent me

Excellent kind caring service staff go beyond helping people

Friendly , understanding of problems I was facing
Easy to speak to

Lizzie was a great help talking me through the payment page and setting up a direct debit. Thanks again.

Yeah my fault they try to contact me but it was my old number I rang them back they was super helpful and I recommended these to anyone that needed a new car there the best 😃😃👊🏻👊🏻

I was on the phone to Dee absolutely amamzing person and there customer service is amazing to they helped me understand everything spoke slower repeated them selfs just so I can fully understand and helped me with the best outcome 10/10 experience Thanktou again

Chloe was very professional and helpful. Definitely an asset to the customer service team.

Aaron today, along with the rest of the team have been really supportive in my current financial situation. Excellent customer service from all. Just need those winning lottery numbers from Aaron now to top it off!

I spoke to Rachel from the customer repayment team to help me with my account. Unfortunately I had problems with my account due to unforeseen circumstances (nothing to do with Advantage, you have all been brilliant) which in turn had an impact on my mental health due to stress and worry. Rachel spoke with me today, calmed me down significantly (after bursting into tears) and talked me through how she was going to help me and what I needed to do. Rachel informed me of everything she was doing on the other end of the phone and spoke with empathy, understanding and compassion. Towards the end of the call I felt a weight had lifted off my shoulders and this was all thanks to Rachel, for not only sorting my account out and setting out a good plan, but for simply understanding that life doesn’t always go to plan and you can have bad times, you just need to reach out for support. Rachel actually said on the end of the call ‘you sound like a new woman’ and honestly, I felt it too… and again, this was all down to rachel and her caring and helpful attitude! So Rachel, I truly hope this feedback is fed back to you, I can’t thank you enough for your help and support this afternoon. You deserve a pay rise (and extra annual leave!!)

Gemma Patterson and other staff have been great throughout the process. Always professional and easy to talk to.

Aaron was very friendly and sorted out the issue I was calling about. What more could you want.