Stacey was fantastic today. A human’s human! Full of understanding, empathy, support and practical help. Stacey was solution-focused, sought ways to help with my current situation and found the best w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a few problems remembering details, but was all handled amazingly and we had a good laugh. Excellent service every time! Will definitely recommend and use this company again in future.
Rang up spoke with a lady called Katie I wasn’t sure what to do regards my car. Katie talked me through everything very helpful and professional she went through my options and sent them by email no p... See more
Dee expressed professionalism and empathy for an end of term account. He turned this situation around with empathy making me feel like a valued client and provided a perfect solution. He's a credi... See more
Company details
Written by the company
Advantage Finance is a motor finance company and lender, that has specialised in building finance for humans, by humans since 1999. Putting customer stories ahead of scores, we finance cars, vans, motorbikes, caravans and electric vehicles.
Contact info
Grimsby, United Kingdom
- info@advantage-finance.co.uk
- advantage-finance.co.uk
4.9
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 52% of negative reviews
Typically replies within 1 month
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Really helpful and polite
8 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Great customer service
Always stress free dealing with Advantage, the customer service agent I spoke with today was polite , friendly and totally understanding on my current situation and genuinely wanted to help me solve my issue.
7 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
I had to have a very difficult…
I had to have a very difficult conversation with Sophie today. She went above and beyond to help me. She was kind, considerate and truly amazing at a very difficult time.
7 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review Julie. We will ensure Sophie receives your kind words.
Kind regards,
Advantage Finance
Top class service
A company that will help you when you need it! Really nice people to talk to.
Would recommend.
Best Customer Service!
7 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Chloe was very helpful and…
Chloe was very helpful and understanding, she resolved the issues that I had. Had a pleasant interaction. Thank you
7 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Chloe receives your kind words.
Kind regards,
Advantage Finance
Jenny was amazing
Jenny was amazing - sorted my issue out. Was very polite and very informative. Thank you
7 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Jenny receives your kind words.
Kind regards,
Advantage Finance
Had a customer who was ready to pay out…
Had a customer who was ready to pay out but app had expired by one day, messaged Danny and was sorted and paid out a few hours later. Great Service as normal
6 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Danny receives your kind words.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review Denise, we really appreciate your feedback.
Kind regards,
Advantage Finance
Reply from Advantage Finance
Thank you for taking the time to leave us a review Jennifer, we really appreciate your feedback.
Kind regards,
Advantage Finance
Chloe was friendly
Chloe was friendly, understanding, and straight to the point.
A really pleasant experience, and problem was resolved efficiently and fast.
She even checked in on how I was feeling about the car they gave me finance for.
Those little extra bits of service go a lomg way
5 stars.
3 August 2026
Unprompted review
Reply from Advantage Finance
Hi Liam,
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Chloe delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Chloe
Kind regards,
Advantage Finance
Really good
The best one Amy , really helped me out . She was so professional and walked me trough the process.
5 August 2026
Unprompted review
Reply from Advantage Finance
Hi Alexandru,
Thank you for taking the time to leave us a review.
We will ensure Amy receives your kind words.
Kind regards,
Advantage Finance
Rachel B gave top notch service today…
Rachel B gave top notch service today with a problem I had, her knowledge and experience is impeccable! Rachel went above and beyond to put me at ease and help, lovely lady to speak with, thank you for your amazing service
5 August 2026
Unprompted review
Reply from Advantage Finance
Hi Julie,
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Rachel delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Rachel.
Kind regards,
Advantage Finance
Contacted advantage to help move my…
Contacted advantage to help move my payments around due to change of job, had the pleasure of talking to Bailey who advised and helped sort everything out with no stress or faff. 5 stars from me for the customer service
5 August 2026
Unprompted review
Reply from Advantage Finance
Hi Sam,
Thank you for taking the time to leave us a review. We will ensure Bailey receives your kind words.
Kind regards,
Advantage Finance
Conversation was clear
Conversation was clear, full of competence and helpful. Thank you.
5 August 2026
Unprompted review
Reply from Advantage Finance
Hi Krzysztof,
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
Advantage Finance
Big thank you to emma .
Big thank you to emma .. realy came through when the broker went under.. big thank you.
3 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Emma receives your kind words.
Kind regards,
Advantage Finance
Emma was absolutely great !!
Emma was absolutely great !!! She couldn’t have made my life any easier, everything right in front of me on time everytime ! Great speaker, great personality and over the past 2 weeks always went that extra mile to make sure I was well looked after and got exactly what I was looking for. Thanks again Emma ! :)
30 July 2026
Unprompted review
Reply from Advantage Finance
Hi Jordan,
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Emma delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Emma.
Kind regards,
Advantage Finance
Sophie was polite clear and very…
Sophie was polite clear and very helpful.
4 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Sophie receives your kind words.
Kind regards,
Advantage Finance
The most kind
The most kind, professional and polite consultant Becky! She deserves 10 stars!
4 August 2026
Unprompted review
Reply from Advantage Finance
Thank you for taking the time to leave us a review. We will ensure Becky receives your kind words.
Kind regards,
Advantage Finance
Advantage finance reached out when i…
Advantage finance reached out when i missed a direct debit payment but instead of usual hostilities from others, they were so helpful restructuring the agreement taking into consideration my current situation. They even provided links to organisations that can actually help me. Chloe was the contact person from Advantage finance who facilitated all of this. I couldn't believe a coporate entity [Advantage finance] could be this socially responsible and provide this level of care for its clients.
28 July 2026
Unprompted review
Reply from Advantage Finance
Hi Mohad,
Thank you for taking the time to leave us a review.
We really appreciate your feedback—it’s great to hear that Chloe delivered a positive experience. We pride ourselves on providing excellent customer service, so it’s always rewarding to know our colleagues' efforts are making a difference.
We will be sure to pass on your kind words to Chloe.
Kind regards,
Advantage Finance
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