ADHD Certify Reviews 

976
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 782 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, patient, and welcoming during detailed assessments. People note that these appointments feel comfortable and conversational, which helps significantly in reducing any initial anxiety or stress. Consumers also highlight the smooth booking process. Some reviewers were not happy with occasional booking issues or specific aspects of the service. A few customers experienced initial scheduling hurdles and cancellations, while others mentioned minor differences in opinion with their clinician during the evaluation. Additionally, a few individuals noted that certain parts of the journey can feel challenging or result in disappointment with outcomes.

What people talk about most

Staff

People report positive experiences with staff, describing them as exceptionally warm, professional, and... See more

Service

Clients share satisfaction with the service, highlighting fast appointment scheduling and thorough,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are incredible,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that booking is super easy and the entire... See more

Booking process

Users describe positive interactions with booking process, highlighting that it is swift, accessible, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied

Rated 5 out of 5 stars

Kerri was the best possible person I could have done this assessment with. I have been waiting for this diagnosis for a very long time and turned up very anxious about how the session would go. Kerr... See more

Company replied


Company details

  1. Mental Health Service
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

976 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(976)

794 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annisah is FANTASTIC 10/10 doing my…

Annisah is FANTASTIC 10/10 doing my Medication Reviews.

30 June 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Abdullah,

Thank you so much for your lovely review.

We're delighted to hear that Annisah has provided such fantastic support during your medication reviews. It's wonderful to know that you’ve had such a positive experience with her care and guidance.

Thank you for taking the time to share your feedback and for trusting ADHD Certify with your ongoing care.

ADHD Certify Team

Rated 5 out of 5 stars

Mrs fade adasokan was really lovely and…

Mrs fade adasokan was really lovely and kind, made me feel very comfortable and listened to, would highly recommend

18 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Michelle,

Thank you so much for your kind review.

We're delighted to hear that Fade made you feel comfortable, listened to, and supported throughout your experience.

We really appreciate your recommendation and are grateful that you chose ADHD Certify to support you on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Holly and she really made me feel understood. Can’t wait to take the next steps and see how it goes from there. Thank you holly 🙏🏾

6 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Lewis,

Thank you so much for your lovely review.

We're delighted to hear that Holly made you feel understood and supported throughout your experience. Feeling comfortable and heard during the assessment process is so important, and we're pleased that Holly helped make this a positive step for you.

We wish you all the best with the next steps in your journey and thank you for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Absolutely AMAZING!!!!

Absolutely AMAZING!!!!
Honestly cant recommend them enough!!! Xx Thankyou so so much again 💓

19 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mary,

Thank you so much for your wonderful review.

We're delighted to hear that you had such a positive experience with ADHD Certify. Your kind words and recommendation mean a great deal to us.

Thank you for trusting us with your care, and we're grateful to have been part of your journey.

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Assessment

Rolna was fantastic. She listened and have space for my daughter to express herself and heard my concerns also. Rolna made a potentially stressful process easier to manage. There was no judgment and she made sure my daughter was given the time and attention she needed.

She explained the findings to us, with clarity and precision to avoid confusion and made sure we knew what the next steps in the process were.

18 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Melanie,

Thank you so much for your thoughtful review.

We're delighted to hear that Rolna made both you and your daughter feel listened to and supported throughout the assessment process.

We understand that assessments can feel overwhelming, especially for families, so it's wonderful to know that Rolna's calm and understanding approach helped make the experience easier to manage. We're pleased that she took the time to listen to your concerns, give your daughter the space she needed, and explain the findings and next steps clearly.

Thank you for trusting ADHD Certify with your daughter's care.

ADHD Certify Team

Rated 5 out of 5 stars

Booking with ADHD Certify was seamless and professional

Booking with ADHD Certify was seamless, logging onto the face to face call was easy through the link and Toni was so professional and knowledgeable but also so friendly. I would highly recommend ADHD Certify and Toni if you potentially have ADHD.

18 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Brooke,

Thank you so much for your lovely review.

We're delighted to hear that you found the booking process seamless and that accessing your appointment was straightforward.

It's wonderful to know that Toni made you feel comfortable with her professional, knowledgeable, and friendly approach. We really appreciate your recommendation and are grateful that you chose ADHD Certify to support you on your journey.

ADHD Certify Team

Rated 4 out of 5 stars

After having a rocky start

After having a rocky start, having been told at my assessment that I was not meeting criteria on the basis of an ASRS score, to them have that overturned... my experience with my new clinician Robin has been amazing. Working in the field myself it has been great to feel that I can have my own automony in my treatment whilst being the patient.

18 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Samantha,

Thank you for taking the time to share your experience.

We appreciate your honesty and are pleased to hear that, despite the challenges at the beginning of your journey, your experience with Robin has been such a positive one.

It's wonderful to know that you've felt supported, listened to, and able to take an active role in your treatment.

Thank you for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Annishah was really great & helpful.

26 June 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Daniel,

Thank you for your kind review.

We're delighted to hear that Annisah was able to provide such great support and helpful guidance throughout your experience.

Thank you for taking the time to share your feedback and for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Kerri was extremely warm and welcoming

Kerri was extremely warm and welcoming. She went through everything with such expertise and clarity and made us feel at ease through out the assessment. My son was nervous before hand and all nerves were put at ease through out our engagement time. Thank you so much for a positive experience.

17 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Lauren,

Thank you so much for your lovely review.

We're delighted to hear that Kerry made both you and your son feel comfortable and supported throughout the assessment. We understand that assessments can feel daunting, especially for children, so it's wonderful to know that her warm and reassuring approach helped put your son's nerves at ease.

We're also pleased that you found the process clear and professional. Thank you for taking the time to share your experience and for trusting ADHD Certify with your son's care.

ADHD Certify Team

Rated 5 out of 5 stars

Rolna was absolutely wonderful

Rolna was absolutely wonderful. She put me so at ease, I could tell she was actively listening and thinking about what I said to try and help me and her report was so cathartic to read because she got me exactly right! When I shared her report with family, they cried for me and apologised for overlooking my struggles as a child. I feel so seen and it's very much down to how Rolna understood me and the effort she made to get the finer details.

I can't believe it took less than a week to answer so many questions I had about myself. I would recommend Rolna and the service again a million times over

6 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Molly,

Thank you so much for sharing such a heartfelt review.

We're delighted to hear that Rolna made you feel so comfortable, listened to, and understood throughout your assessment. It's wonderful to know that the process helped provide clarity and answered some of the questions you have carried for so long.

We understand how meaningful it can be to finally have your experiences recognised, and we're so pleased that you felt supported throughout your journey. Your kind words about Rolna and your experience mean a great deal to us.

Thank you for your recommendation and for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Felt very well listen to and…

Felt very well listen to and comfortable x

15 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you for your kind review.

We're so pleased to hear that you felt listened to and comfortable throughout your experience with us. Creating a supportive environment where people feel heard is very important to our team.

Thank you for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Great experience

Janine was fantastic with my daughter. Very sensitive to how she presented and we felt listened to. Would recommend.

14 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your kind review.

We're delighted to hear that Janine made your daughter feel comfortable and supported throughout the assessment. It's wonderful to know that you felt listened to and that her approach was sensitive to your daughter's individual needs.

Thank you for your recommendation and for trusting ADHD Certify with your daughter's care.

ADHD Certify Team

Rated 5 out of 5 stars

Opening up to someone you don’t know…

Opening up to someone you don’t know can be a daunting process. However, Hayley’s engaging and personable approach really put me at ease. Which allowed the assessment to flow with a few stories and laughs.

Overall, a very professional experience and I would highly recommend ADHD Certify as a company, and Hayley as a professional.

13 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jarryd,

Thank you so much for your kind review.

We're delighted to hear that Hayley's warm and personable approach helped you feel comfortable throughout your assessment. We understand that opening up about your experiences can feel daunting, so it's wonderful to know that you felt at ease and able to share your story openly.

We're pleased that you found the experience professional and supportive, and we truly appreciate your recommendation.

Thank you for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience throughout my ADHD assessment. From the start, I felt listened to, understood, and never judged. Janine was kind, patient, and took the time to explain everything clearly, making what could have been a very overwhelming process feel comfortable and supportive.

I felt that my experiences were taken seriously, and I was given plenty of opportunity to talk about how my symptoms have affected me throughout my life. The assessment was thorough, professional, and compassionate.

I would highly recommend this service to anyone considering an ADHD assessment. Thank you for making such an important process feel so reassuring and validating.

30 June 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Lilli,

Thank you so much for your thoughtful review.

We're delighted to hear that you had such a positive experience throughout your ADHD assessment and that you felt listened to, understood, and supported from the very beginning.

It's wonderful to know that Janine made the process feel comfortable and reassuring by taking the time to explain everything clearly and giving you the opportunity to share your experiences. We're also pleased that you found the assessment thorough, professional, and compassionate.

Thank you for your recommendation and for trusting ADHD Certify with such an important step in your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Robin has been absolute brilliant

Robin has been absolute brilliant. She’s explained things clearly and helps me to feel really at ease

13 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Abi,

Thank you so much for your lovely review.

We're delighted to hear that Robin has made such a positive difference to your experience. It's wonderful to know that she explained everything clearly and helped you feel comfortable and at ease throughout your appointments.

We really appreciate you taking the time to share your experience, and thank you for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Rolna was super kind and patient and…

Rolna was super kind and patient and made me feel at ease. We had quite and long session but I don’t feel like I was being rushed. I look forward to receiving the outcome report.

13 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Alannah,

Thank you so much for your kind review.

We're delighted to hear that Rolna made you feel comfortable throughout your assessment and that you felt listened to without ever feeling rushed. Creating a supportive and welcoming environment is something we really value, so it's wonderful to know this was your experience.

Thank you for trusting ADHD Certify with your care, and we wish you all the best with the next steps.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah-Med Review

Annisah! once again just incredible person and professional.

Amazing care from start to finish.

Highly recommend ADHD Certify and their incredible team.

29 June 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Dominic,

Thank you so much for your kind review. We're delighted to hear that Annisah has continued to provide such exceptional care and support throughout your journey. It's wonderful to know that you've had such a positive experience from start to finish.

We'll be sure to pass your lovely feedback on to Annisah and the rest of the team. Thank you for your recommendation and for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah is so beautiful to work with

Annisah is so beautiful to work with - I always feel so much better after our reviews. I would highly recommend ADHD Certify in all areas!

10 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Hackney,

Thank you so much for your lovely review.

We're delighted to hear that Annisah has made such a positive difference to your journey and that you always leave your reviews feeling better and more supported.

We'll be sure to share your kind words with Annisah. Thank you for your recommendation and for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Excellent service

The process was so straight-forward and easy. I went through the process with Holly, and she was patient, very kind and respectful. She made the process feel very light-weight and professional.

I would like to express my gratitude in this review.

1 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Max,

Thank you so much for your kind review.

We're delighted to hear that you found the process straightforward and easy from start to finish. It's wonderful to know that Holly made you feel comfortable with her patience, kindness, and professionalism, helping the assessment feel as smooth and supportive as possible.

We'll be sure to pass your lovely feedback on to Holly. Thank you for taking the time to share your experience and for trusting ADHD Certify with your care.

ADHD Certify Team

Rated 5 out of 5 stars

Fade has been wonderful with my…

Fade has been wonderful with my daughter, she’s very warm and experienced. We are so grateful

5 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Hannah,

Thank you so much for your lovely review. We're delighted to hear that Fade has been so warm, supportive, and experienced in caring for your daughter. It's wonderful to know that she has made such a positive difference to your family's experience.

We'll be sure to pass your kind words on to Fade. Thank you for trusting ADHD Certify with your daughter's care.

ADHD Certify Team

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