ADHD Certify Reviews 

976
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and professional assessors for being extremely kind, patient, and understanding during their appointments. The booking procedure is widely described as exceptionally straightforward, while the responsive customer support team quickly answers all inquiries. Some people also felt that beginning the diagnostic assessment or choosing private care could feel quite daunting and stressful initially. Consumers noted that knowledgeable practitioners quickly put them completely at ease, successfully alleviating any worries about stigma. Reviewers emphasized that detailed written evaluations and ongoing guidance provided immense clarity and confidence moving forward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast booking processes and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt genuinely listened to... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward, accessible, and... See more

Booking process

People report positive experiences with the booking process, highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied


Company details

  1. Mental Health Service
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

976 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(976)

794 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fade is absolutely brilliant

Fade is absolutely brilliant, She has been helping us for the last year after a private diagnosis, and follow up medication reviews. Nothing is a problem, and she puts my daughter at ease during appointments, Which is not an easy task usually!

13 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your kind words.

We're delighted to hear that Fadé has provided such compassionate and consistent support over the past year. It's especially wonderful to know that she has helped your daughter feel comfortable and at ease during her appointments, as we understand how important that is.

Thank you for placing your trust in us, and we wish you and your daughter all the very best.

ADHD Certify Team

Rated 5 out of 5 stars

Have recommended to a friend

Very quick wait times (especially compared to NHS but generally lots of availability anyway). Matched me with an ideal assessor who was very friendly and authentic, allowing me to open up fully on assessment.

Report very detailed and although there was quite a lot of repetition in there, some great info included. Lots of support included which I've not yet looked into but the letter for work is useful so I don't have to produce it myself.

Thanks - have recommended to a friend as the process has been very good.

27 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Emma,

Thank you for taking the time to share your experience and for recommending us to a friend. We're so pleased to hear that you found the assessment process smooth, with a friendly and supportive assessor who helped you feel comfortable throughout.

It's also wonderful to know that you found your report and workplace letter helpful, and that you're aware of the additional support available to you. We truly appreciate your thoughtful feedback, including your comments about the report, as it helps us continue to improve our service.

Thank you again for your recommendation, and we wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Professional & caring

Kerri was very thorough, kind and well informed. I felt very comfortable to share my personal information during what could have been a stressful session.
I would highly recommend this service.

17 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Tracy,

Thank you so much for your kind words and recommendation.

We're delighted to hear that Kerri made you feel comfortable, supported, and well informed throughout your appointment. We understand that sharing personal experiences can be difficult, so it's wonderful to know you felt at ease during the process.

We truly appreciate your feedback and wish you all the best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Great appointment.

Fade is friendly and kind and makes sure you understand everything that she is saying. She gives time to ask questions and answers any queries you may have.

25 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your kind review.

We're pleased to hear that Fade made you feel comfortable and supported throughout your appointment. It's great to know that she took the time to explain everything clearly, answer your questions, and ensure you felt fully informed throughout the process.

We truly appreciate you sharing your experience and wish you all the very best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

I had my ADHD assessment with Rolna and…

I had my ADHD assessment with Rolna and the experience was excellent. She was very personable and made me feel at ease throughout the entire process, which really helped reduce the nerves I had. Rolna is clearly a fantastic expert in her field and conducted the assessment with professionalism and care. I felt listened to, understood and supported every step of the way.

22 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your kind review.

We're delighted to hear that Rolna helped you feel comfortable and supported throughout your ADHD assessment. It's wonderful to know that her professional and caring approach helped ease your nerves and made you feel listened to and understood.

We truly appreciate you taking the time to share your experience and wish you all the very best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah has helped me through 2…

Annisah has helped me through 2 consultations and offered different options in helping me find the right medication. Her approach is comforting and easy which helps in this complex area of finding the correct medication. Would highly recommend.

24 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Mark,

Thank you so much for your kind review.

We're pleased to hear that Annisah has been able to support you throughout your consultations and help you explore the right medication options for your needs. It's wonderful to know that her approach made you feel comfortable and reassured during the process.

We truly appreciate your recommendation and wish you all the best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Certify

I recently used the service for my daughter. She was given an ADHD diagnosis and the process was so smooth, quick and stress free.
 Mrs. Rizwana Dudhia was amazing with my daughter, it was a very relaxed assessment which helped my daughter come out of her shell straight away.

​

24 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jessica,

Thank you so much for your lovely review.

We're delighted to hear that your daughter's assessment experience was smooth, quick, and stress-free. It's wonderful to know that Rizwana helped create a relaxed and comfortable environment where your daughter felt able to be herself.

We truly appreciate you taking the time to share your experience and wish your daughter all the very best moving forward.

ADHD Certify Team

Rated 1 out of 5 stars

I am very disappointed with the service…

I am very disappointed with the service provided. After paying close to £700 with the expectation of receiving clear answers for my daughter Sannah, the final conclusion was exactly what I had anticipated from the outset. Writing an extensively long email to me does not signify a thorough or meaningful assessment, and the outcome did not reflect the consistent developmental and behavioural evidence observed at home.

I deeply regret not waiting to use Diverse Diagnostics instead. The level of attention to detail, and genuine support I have consistently received from Diverse Diagnostics has been outstanding. Their staff are fantastic, patient, patient‑focused, and demonstrate a clear commitment to understanding each child and adult as an individual. In comparison, this reassessment from ADHD certify offered little value and did not justify the significant cost.

Overall, the experience has been disappointing and did not meet the standard expected for the fee paid.

24 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Deborah,

Hi Deborah,

Thank you for taking the time to share your feedback. We have provided a detailed response to you separately and remain available should you wish to discuss this further.

Please be assured that we take all feedback seriously and are committed to addressing any concerns raised with care and transparency.

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Certify is fantastic!

I have been on the NHS waiting list for 4 years only to receive a letter telling me they were cutting the ADHD & Autism service for where I live so I did a lot of research into private companies and ADHD certify were the ones that stood out the most for me. They weren’t as expensive as a lot of the other companies and it worked out even better because it could be done remotely. You choose your own therapist which made the process a lot easier. I even got £50 off which was a bonus. The call took around 90 minutes they are very thorough. I’ve known all my life I was different so when Lisa from ADHD certify said the words out loud, it finally hut me that it wasn’t in my head and that I do have ADHD. The process couldn’t have been any smoother. Lisa was lovely, attentive & really worded the questions well. Any question I was unsure of I just had to say and she’d reword the phrase. If you are thinking on going private ADHD certify are the folks for you. Thank you for giving me the clarity to now no longer feel embarrassed of saying I have ADHD without feeling like a fraud or a burden. This diagnosis has meant everything to me, as soon as I got off the phone I burst into tears because I didn’t know how to process it finally making sense! Thanks again to Lisa Smith you were amazing!

22 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Caelsa,

Thank you so much for sharing your experience with us.

We're truly grateful to hear how meaningful your ADHD assessment journey has been and that Lisa made you feel listened to, supported, and understood throughout the process. Receiving a diagnosis can bring a lot of emotions, and we're so pleased that you now have the clarity and understanding you deserve.

We're also glad to hear that the remote assessment process was smooth and that our team was able to make your experience as comfortable as possible. Thank you for trusting ADHD Certify during such an important moment in your life. We wish you all the very best as you continue your journey with greater confidence and self-understanding.

ADHD Certify Team

Rated 5 out of 5 stars

From start to finish Robyn has been…

From start to finish Robyn has been amazing. Life changing amazing! X

3 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Anthea,

Thank you so much for your lovely review.

We're so pleased to hear that Robin made such a positive impact on your experience and supported you throughout your ADHD journey. It's wonderful to know that you found the process life-changing, and we truly appreciate you taking the time to share your kind words.

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Certify has been so good to use

ADHD Certify has been so good to use! I’ve had 2 different practitioners since my ADHD diagnosis and both have been outstanding! I’m currently with Robin and she is wonderful and supportive! The admin staff are also fantastic and their response time is quick, I do not feel that I am left waiting for a response and they will put the work in for you especially with things like shared care or getting an NHS stamp of approval! If I would give them 100 stars if I could! The price of medication is beyond their control but that is the only thing that is a bit of an issue!

23 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Naomi,

Thank you so much for your amazing review.

We're incredibly grateful for your kind words and so pleased to hear that you've had such positive experiences with our team. It's wonderful to know that Robin and our practitioners have made you feel supported throughout your ADHD journey, and that our admin team has been able to provide quick and helpful assistance when you need it.

We truly appreciate your feedback and your trust in ADHD Certify. We wish you all the very best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

Easy, Fast, Fantastic Experience

I had such an easy, fast and truly fantastic experience with ADHD Certify. Mrs. Hayley Beeden was incredibly understanding, compassionate and thoughtful in her approach and I felt instantly comfortable from the start. The information she provided was thorough and tailored to my experiences and I truly felt heard, understood and well looked after. The process itself was quite fast and easy to follow from speaking with Carlye McCracken to book my appointment and learn more to the actual appointment itself and follow up information. Highly recommend for anyone looking to learn more about ADHD.

21 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi April,

Thank you so much for your wonderful review.

We're delighted to hear that you had such a positive experience with ADHD Certify and that Hayley made you feel comfortable, understood, and supported throughout your assessment. We know how important it is to feel heard during this process, and we're so pleased that the information provided felt thorough and tailored to your experiences.

We're also glad to hear that Carlye and the wider team helped make your journey smooth and easy to follow. Thank you for your recommendation, and we wish you all the very best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

Hayley has been very kind and…

Hayley has been very kind and accommodating while I try to navigate my ADHD diagnosis. She had a positive and calm energy and made me feel relaxed. ADHD Certify has been very quick and helpful in this whole process.

9 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Susmita,

Thank you so much for your kind review.

We're delighted to hear that Hayley made you feel relaxed, supported, and comfortable throughout your ADHD assessment journey. Providing a calm and understanding experience is incredibly important to us, and we're glad to hear that you found the process quick and helpful.

We truly appreciate you taking the time to share your experience and wish you all the very best moving forward.

ADHD Certify Team

Rated 5 out of 5 stars

I had such a positive experience with…

I had such a positive experience with the assessor Carlye Mc Cracken. Very understanding and easy to talk to, but felt thorough at the same time.
Would defiantly recommend the service and already have.
Being diagnosed with ADHD at 50 is a shock, however I’m grateful that I now know so I can start to look at ways to make life easier rather that continuing to struggle.

Samantha Walker.

21 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Samantha,

Thank you so much for your lovely review.

We're so pleased to hear that you feel comfortable, understood, and supported throughout your assessment while still providing a thorough and detailed process. Receiving an ADHD diagnosis later in life can bring a lot of emotions, and we're glad that you now have a better understanding of yourself and the support you need moving forward.

We truly appreciate your recommendation and wish you all the very best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Absolutely amazing caring and thorough…

Absolutely amazing caring and thorough service! Robin was soo calm and understanding. I was extremely nervous! She explained alot to me and ive always wondered why others dont go through the same emotional situations I do. Now I understand my combined ADHD and ive been invited for an Autism assessment too as they picked up on that too! I would definitely recommend! I got an appointment within a week and diagnosis within the following week then medication 2 weeks later but I could have had it earlier i just needed time to process so they understood that too! Thankyou ADHD Certify!

2 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sammy,

Thank you so much for your wonderful review.

We're delighted to hear that Robin helped you feel calm, understood, and supported throughout the process, especially when you were feeling nervous. It's great to know you felt listened to and that you now have a better understanding of your ADHD. We're also pleased that the process, from assessment to diagnosis and treatment, met your needs while giving you the time you needed to make decisions.

We truly appreciate your recommendation and wish you all the very best on your journey.

ADHD Certify Team

Rated 5 out of 5 stars

Just had my assessment and diagnosis at…

Just had my assessment and diagnosis at the ripe old age of 60😻 . I had my appointment with the lovely and very patient (I am deaf) Mr Thomas .
He was very nice and put me at ease throughout the whole process.
Honestly if you have any thoughts that you may be ADHD and feel that you are getting too old to go for diagnosis! Believe me you are not and you can look at yourself with a different and caring attitude instead of punishing yourself for not being like other people.
ADHD Certify are amazing.
So what have you got to lose, go and claim your self as you are meant to be and not thinking that you are lazy, too much or just ditsy !
I can’t thank Mr Thomas enough he was so supportive.

20 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sue,

Thank you so much for sharing your experience.

We're delighted to hear that Thomas made you feel comfortable and supported throughout your assessment, and that he took the time to ensure you felt at ease. Your words are a wonderful reminder that it's never too late to seek an ADHD assessment or gain a better understanding of yourself.

We wish you all the very best as you move forward with greater clarity and self-compassion.

ADHD Certify Team

Rated 5 out of 5 stars

I recently had an assessment

I recently had an assessment. My assessor - Janine - went above and beyond to develop and assess an accurate diagnosis; giving me more time than allotted to ensure a robust process. Thank you Janine and ADHDCertify for such a smooth and patient-centric approach.

20 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your kind words and for sharing your experience.

We're delighted to hear that Janine made you feel supported throughout your assessment and took the time needed to ensure a thorough and accurate diagnosis. Providing compassionate, patient-centred care is something we truly value, and your feedback means a great deal to us.

We really appreciate you taking the time to share your experience. We wish you all the very best on your journey ahead.

ADHD Certify Team

Rated 5 out of 5 stars

Quick and efficient assessment

Quick and efficient assessment with lots of text emails to keep me updated on what needed doing or had been done. Report arrived promptly and was very clear to read no complicated jargon.

6 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Joanne,

Thank you so much for taking the time to leave such a lovely review.

We're really glad to hear you found the assessment process straightforward and that our email updates helped keep you informed along the way. It's also great to know the report was easy to understand and arrived promptly.

We really appreciate your feedback.

ADHD Certify Team

Rated 5 out of 5 stars

Staff are very understanding and kind

Staff are very understanding and kind

25 May 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jo,

Thank you for your kind review.

We're so pleased to hear that you found our team understanding and kind throughout your experience.

Providing compassionate and supportive care is very important to us, and we appreciate you taking the time to share your feedback.

ADHD Certify Team

Rated 5 out of 5 stars

Mrs Shymaa was amazing took the time to…

Mrs Shymaa was amazing took the time to understand my not so simple background and made me feel very comfortable.

17 July 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Cheves,

Thank you so much for your kind review.

We're delighted to hear that Shymaa took the time to understand your individual experiences and made you feel comfortable throughout your assessment.

We understand that everyone's journey is unique, and it's wonderful to know that you felt listened to and supported. Thank you for trusting ADHD Certify with your care.

ADHD Certify Team

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