ADHD Certify Reviews 

981
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and professional assessors for being extremely kind, patient, and understanding during their appointments. The booking procedure is widely described as exceptionally straightforward, while the responsive customer support team quickly answers all inquiries. Some people also felt that beginning the diagnostic assessment or choosing private care could feel quite daunting and stressful initially. Consumers noted that knowledgeable practitioners quickly put them completely at ease, successfully alleviating any worries about stigma. Reviewers emphasized that detailed written evaluations and ongoing guidance provided immense clarity and confidence moving forward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast booking processes and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt genuinely listened to... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward, accessible, and... See more

Booking process

People report positive experiences with the booking process, highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied


Company details

  1. Mental Health Service
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

981 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(981)

794 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great titration experiencr

Fade was with me through my whole titration experience & always made sure we were doing what was best for me. After having hefty side-effects from my first medication, we started the next option very low initially and slowly increased the dosage at first, having been allergic to the previous medication. Booking is super easy & there's always the ability to bring your next appointment forward if you feel you need it. No need to wait if something doesn't feel right! Very open and answers questions clearly to help me understand WHY things are happening or help me adjust to my new perception of life! A lot of "fun" adjusting to being medicated after 32 years of learning how to cope with my ADHD, but extremely freeing! Would definitely recommend starting the process if you've been putting it off - ADHD Certify make it as accessible as possible without long-winded processes like complicated booking forms which can be hard to complete with ADHD! They GET it! They don't try to prolong the process to make it cost more, which is always a worry with going private - as soon as we found the right dosage, an application was made for shared care through the NHS. Fingers crossed!

12 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ham,

Thank you so much for taking the time to share such a detailed review! We’re really pleased to hear that Fade supported you throughout your titration journey and that you felt listened to and involved in decisions about your treatment.

It’s also lovely to hear that you found the booking process straightforward and felt comfortable asking questions along the way. We really appreciate your kind words about making the process accessible and supportive.

We’ll be sure to pass your feedback on to Fade. Thank you for choosing ADHD Certify and for your recommendation!

ADHD Certify Team

Rated 5 out of 5 stars

Annisha is always the best

Annisha is always the best! Allows you to be relaxed and makes the whole experience worth it

11 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Leanne,

Thank you so much for your lovely review! We’re really pleased to hear that Annisah consistently makes you feel relaxed and comfortable throughout your experience.

We’ll be sure to pass your kind words on to Annisah. Thank you for continuing to choose ADHD Certify and for taking the time to share your feedback with us.

ADHD Certify Team

Rated 5 out of 5 stars

Had my assessment with Lisa and was…

Had my assessment with Lisa and was very nervous about it but she put me at ease right away and I feel that made me being my real self and allowed me to talk away. She was very patient when I went off on tangents and I felt understood. The level of detail in the reports and letters to work etc are fantastic and couldn't recommend them enough. Have even now referred on my friends wife now.

26 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Matthew,

Thank you so much for sharing your experience with us! We’re really pleased to hear that Lisa helped you feel at ease from the start and that you felt comfortable being yourself and speaking openly during your assessment.

It’s lovely to hear that you felt understood and that you appreciated the level of detail in your reports and letters. We’ll be sure to pass your kind words on to Lisa.

Thank you for choosing ADHD Certify, for recommending us to others, and for taking the time to leave such a thoughtful review!

ADHD Certify Team

Rated 5 out of 5 stars

I would recommend 100% very good experience

Annisah was very kind calling my mum then myself to be able to connect as the wifi where I was working was not good.
Also the call went well as usual, Annisah listened to my views and recommended, what sounds like a good new path for me. I would recommend ADHD certify and Annisah for a good clear understanding of any problems you may have either being diagnosed or the medication once diagnosed.

11 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Magda,

Thank you so much for your wonderful review and recommendation! We’re really pleased to hear that Annisah was kind and understanding, and that she took the time to help find a way for you to connect despite the Wi-Fi issues.

It’s lovely to hear that you felt listened to and that the discussion helped you feel more positive about your next steps. We’ll be sure to pass your kind words on to Annisah.

Thank you for choosing ADHD Certify and for taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Would highly recommend!

Lisa was so lovely and made my son feel at ease. Everything was explained really well and the whole process was so easy and everyone I had any communication with were super helpful and nice. Would highly recommend to others seeking an assessment!

9 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ashlie,

Thank you so much for your lovely review and recommendation! We’re really pleased to hear that Lisa helped your son feel comfortable and at ease, and that everything was explained clearly throughout the process.

It’s also wonderful to hear that you found our team helpful and friendly at every stage. We really appreciate you choosing ADHD Certify and taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Very supportive and knowledgeable

Very supportive and knowledgeable

5 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Louise,

Thank you so much for your lovely feedback! We’re really pleased to hear that you found our team supportive and knowledgeable.

We truly appreciate you taking the time to share your experience and for choosing ADHD Certify.

ADHD Certify Team

Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience. Toni took her time and had a really informal discussion with me about my whole life from childhood to adulthood. She called me within a few hours with her opinion. Cannot fault the experience or service. Thanks so much ❤️

10 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Catriona,

Thank you so much for your wonderful review! We’re really pleased to hear that Toni took the time to have a relaxed and thorough conversation with you, giving you the space to talk openly about your experiences from childhood through to adulthood.

It’s lovely to hear that you felt so comfortable throughout and that you received an update so quickly afterwards. We’ll be sure to pass your kind words on to Toni.

Thank you for choosing ADHD Certify and for taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Absolutely wonderful human

Absolutely wonderful human. Really helped me understand what I should be expecting from medication. Easy to talk to. Felt good about the fact we made a plan together going forward. Just a really great experience

9 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kym,

Thank you so much for your lovely review! We’re really pleased to hear that you felt comfortable talking openly and that your medication options and expectations were explained clearly.

It’s wonderful to hear that you felt involved in creating a plan together for the next steps and that you came away feeling positive about your experience. We really appreciate you taking the time to share your feedback with us.

ADHD Certify Team

Rated 5 out of 5 stars

Love dealing with them

Love dealing with them, have been very helpful so far through the journey. Highly recommended

9 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for your lovely review and recommendation! We’re really pleased to hear that our team has been helpful and supportive throughout your journey so far.

We truly appreciate you choosing ADHD Certify and taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Kerri is amazing

Kerri is amazing. Really put me at ease and allowed me to open up. I didn’t feel rushed at all!

9 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Peter,

Thank you so much for your lovely review. We’re really pleased to hear that Kerry helped you feel at ease and gave you the time and space to open up comfortably.

It’s wonderful to know that you never felt rushed and were able to take the assessment at your own pace. We truly appreciate you taking the time to share your experience and your kind words.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah Fahim ADHD Certify

Annisah Fahim was friendly and helpful and very knowledgeable when I asked questions. Lovely lady.
Claire.

5 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Claire,

Thank you for your lovely review. We’re so pleased to hear that you found Annisah friendly, helpful and knowledgeable, and that she was able to answer your questions clearly.

We really appreciate you taking the time to share your experience and your kind words about Annisah.

ADHD Certify Team

Rated 5 out of 5 stars

Had my first medication appointment…

Had my first medication appointment today. The pharmacist was very thorough and put me at ease straight away. It felt very informal but very professional at the same time.

8 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Janine,

Thank you for sharing your experience with us. We’re really pleased to hear that your first medication appointment was a positive one and that you felt at ease straight away.

It’s great to know that you found the appointment both thorough and professional while still feeling relaxed and informal. Creating a comfortable environment where you can speak openly is really important to us.

Thank you for choosing ADHD Certify and for taking the time to leave a review.

ADHD Certify Team

Rated 5 out of 5 stars

Great and swift service with friendly…

Great and swift service with friendly and acomodating staff

8 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Marne,

Thank you for sharing your experience with us.

We’re pleased to hear that you received such great and swift service, and that our staff were friendly and accommodating throughout.

We really appreciate you taking the time to leave a review.

ADHD Certify Team

Rated 5 out of 5 stars

Cannot recommend more

Cannot recommend more, this has been my 4th Medication review and I'm very happy with my journey. I can't thank enough Annisah for her recommendations, follow-up, and expertise.

7 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Marco,

Thank you so much for sharing your experience. We’re really pleased to hear that you’re happy with your journey so far and that your fourth medication review has been another positive experience.

It’s fantastic to hear how much you’ve valued Annisah’s expertise, recommendations and continued follow-up throughout the process. We truly appreciate your trust in ADHD Certify and your recommendation.

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Certify Great Experience!

Kerri made my appointment a great experience and one I’d recommend to anyone thinking about getting an assessment. I was very nervous and anxious about it having delayed/not gone through with it 3 times previously. But Kerri was a life line. She explained thoroughly, took time to ask if I wanted breaks and reassured me the whole way through. Thank you for making it such a reaffirming experience!

5 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Lydia,

Thank you for sharing this with us. We’re so pleased to hear that Kerry helped turn what had been a difficult and daunting process into such a positive experience for you.

It sounds like her patience and reassurance made a real difference, particularly after you’d previously found it difficult to go ahead with an assessment. We’re glad she gave you the time, space and support you needed throughout the appointment.

Thank you for choosing ADHD Certify and for recommending us.

ADHD Certify Team

Rated 5 out of 5 stars

Kerri was amazing

Kerri was the best possible person I could have done this assessment with. I have been waiting for this diagnosis for a very long time and turned up very anxious about how the session would go. Kerri immediately put me at ease, she was reassuring & enthusiastic and held the space calmly so I could advocate for myself.

Thank you so much again Kerri. You were fab. I am really excited to take the next steps on my journey x

6 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Kitty,

Thank you so much for such a heartfelt review. We’re delighted to hear that Kerry helped you feel at ease and supported, especially after waiting so long for your assessment. It’s wonderful to know that her calm, reassuring and enthusiastic approach gave you the space to advocate for yourself and feel comfortable throughout the session.

We’re so pleased that you’re feeling excited and positive about taking the next steps in your journey. Thank you for your kind words and for taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Rebecca was friendly and professional…

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how to make things work better for me. Rebecca has given me renewed confidence and energy. I wholeheartedly recommend ADHD Certify. Thank you.

2 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Elly,

Thank you so much for such a heartfelt review. We’re delighted to hear that Rebecca made you feel at ease from the very beginning and that your assessment has given you a greater sense of understanding and peace of mind.

It’s wonderful to know that you’re feeling more confident about understanding yourself and finding ways to make things work better for you. We’re so pleased that Rebecca’s support has left you feeling renewed and positive about the journey ahead.

Thank you for your wholehearted recommendation and for taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Simple and clear service, Rolna was fantastic.

Our assessor Rolna was fantastic, really easy to listen to, and everything was explained clearly. Rolna made me feel comfortable and listened to everything I was saying - even when going off on the inevitable tangents.
It's daunting and stressful getting assessed, but Rolna made it a comfortable, and explained the process. The whole process and questions were explained clearly and explained again when needed. There was no judgment and I was very comfortable with the interview.

Once I had my assessment all was explained to me in a very comprehensive and clear report which was easy to understand.

The whole process was simple and clear, made really easy by ADHD Certify process and by Rolna who was great.

21 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Paul,

Thank you for such a thoughtful review!

It's great to hear that Rolna made the whole process feel comfortable, clear, and judgment-free, even down to following your tangents along the way.

We know how daunting getting assessed can be, so it means a lot that both the consultation and the report afterwards felt easy to understand and take in. We'll be sure to pass your kind words on to Rolna, she'll be really pleased to read this.

Thank you for taking the time to share such detailed feedback.

ADHD Certify Team

Rated 5 out of 5 stars

My assessment with Shymaa Smith

My assessment with Shymaa Smith, was very relaxed but professional, she was very kind and I felt listened too.
Anyone anxiously trying to decide who to goto for their assessment, I would highly recommend!

5 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Caitlyn,

Thank you so much for the review!

Feeling both relaxed and properly listened to during an assessment can make such a difference, especially when it's something you've been anxious about, so we're really glad that came through with Shymaa.

We'll be sure to pass on your kind words to her. Thank you too for recommending us to others who might be feeling unsure about where to turn, that means a great deal to us.

ADHD Certify Team

Rated 5 out of 5 stars

Review with Annisah

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful.
She has helped me to understand things that just weren’t making sense to me, and helped me to improve things that I thought I would just have to live with.
Thankyou Annisah, I really appreciate your support.
Sophie

4 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Sophie,

Thank you for such a lovely review, Sophie!

It sounds like the consultation gave you real clarity, not just around what you're experiencing, but a sense that things you'd resigned yourself to living with can actually improve. That's such a meaningful shift, and it's exactly the kind of support we hope every appointment offers.

Thank you for trusting us with your care, and for taking the time to share this. We're delighted we could make such a difference for you.

ADHD Certify Team

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