ADHD Certify Reviews 

978
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and professional assessors for being extremely kind, patient, and understanding during their appointments. The booking procedure is widely described as exceptionally straightforward, while the responsive customer support team quickly answers all inquiries. Some people also felt that beginning the diagnostic assessment or choosing private care could feel quite daunting and stressful initially. Consumers noted that knowledgeable practitioners quickly put them completely at ease, successfully alleviating any worries about stigma. Reviewers emphasized that detailed written evaluations and ongoing guidance provided immense clarity and confidence moving forward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as exceptionally friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast booking processes and... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt genuinely listened to... See more

User experience

Users describe positive interactions with user experience, highlighting how straightforward, accessible, and... See more

Booking process

People report positive experiences with the booking process, highlighting that scheduling an appointment is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kerri was my ADHD assessor and from the start she made me feel relaxed and at ease as although I realised I needed the assessment I was quite anxious. Throughout the assessment Kerri made me feel... See more

Company replied

Rated 5 out of 5 stars

Rebecca was friendly and professional immediately putting me at ease. I am 59 years of age now I have peace of mind. I now understand why I react or do things in a certain way. I will learn to see how... See more

Company replied

Rated 5 out of 5 stars

I had an ADHD assessment done by Lisa. She was very knowledgeable, compassionate, and friendly. The assessment was thorough and really helped me a lot. The booking process was super easy. The custo... See more

Company replied

Rated 5 out of 5 stars

I had my review with Annisah on Friday, she was so kind, understanding, non judgmental and helpful. She has helped me to understand things that just weren’t making sense to me, and helped me to im... See more

Company replied


Company details

  1. Mental Health Service
  2. Mental Health Clinic
  3. Psychiatrist
  4. Psychologist
  5. Psychotherapist

Written by the company

Welcome to ADHD Certify - ADHD Certify offers professional online ADHD assessments and treatment for adults and children across the UK. With a focus on supportive care and accurate diagnoses, we help individuals gain clarity and confidently manage their ADHD. Visit our website to discover more about yourself with our Free ADHD Screening test.


Contact info

4.9

Excellent

TrustScore 5 out of 5

978 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(978)

794 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Rizwana…

We had a wonderful experience with the booking process and the service. I also want to thank Rizwana, who was very understanding and helpful, explaining how the treatment would work, including the possible side effects, and how it could improve attention and mood by reducing anxiety. I would recommend ADHD Certify because they have been professional and attentive to our needs.

18 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Katia,

Thank you so much for your lovely review! We’re really pleased to hear that you had such a positive experience with both the booking process and our service.

It’s wonderful to hear that Rizwana took the time to explain the treatment process, including what to expect and the potential side effects, and that you felt supported throughout. We’ll be sure to share your kind words with her.

Thank you for choosing ADHD Certify and for recommending us!

ADHD Certify Team

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with ADHD certify . I spoke with Kerri who from the start made the experience very comfortable and supportive ( I was very nervous for the appointment ) the way she engaged with me really helped with keeping me engaged with the conversation . Highly recommend this service as it’s helped me a lot

18 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi there,

Thank you so much for sharing your experience with us! We’re really pleased to hear that Kerry helped you feel comfortable and supported, especially as you were feeling nervous before your appointment.

It’s lovely to hear that her approach helped you feel engaged and at ease throughout the conversation. We truly appreciate your recommendation and are so glad we could support you through the process.

ADHD Certify Team

Rated 5 out of 5 stars

I had a wonderful experience with Lisa

I had a wonderful experience with my ADHD assessment, largely thanks to Lisa. She was incredibly easy to talk to, even when discussing more personal topics, and made the whole process feel completely stress-free. Lisa patiently answered all my questions (and more), and her warmth and professionalism really put me at ease throughout. Highly recommend!

17 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Pippa,

Thank you so much for your wonderful review! We’re really pleased to hear that Lisa made you feel comfortable and at ease throughout your assessment, especially when discussing more personal topics.

It’s lovely to hear that she took the time to answer all your questions and that her warmth and professionalism helped make the experience feel stress-free. We’ll be sure to pass your kind words on to Lisa.

Thank you for choosing ADHD Certify and for your recommendation!

ADHD Certify Team

Rated 5 out of 5 stars

Great service

Great service! Annisah is a brilliant prescriber, talks you through everything & explains things very well.

1 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Grainne,

Thank you so much for your lovely review! We’re really pleased to hear that you had a great experience with Annisah and found her explanations clear and helpful.

We’ll be sure to pass your kind words on to her. Thank you for choosing ADHD Certify and for taking the time to share your experience!

ADHD Certify Team

Rated 5 out of 5 stars

Absolutely amazing to work with

Absolutely amazing to work with. They are great and work at your pace and are patient.

14 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Reuben,

Thank you so much for your lovely review! We’re really pleased to hear that you had such a positive experience with our team and felt supported throughout the process.

It’s wonderful to know that you felt able to work at your own pace and that our team’s patience helped make the experience more comfortable.

Thank you for choosing ADHD Certify and for taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Been with this company for about 1 year…

Been with this company for about 1 year now. Have had no problems getting medication reviews or prescriptions, so am happy. Annisah who does my reviews, has always been very helpful and friendly.

10 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi David,

Thank you so much for sharing your experience with us! We’re really pleased to hear that you’ve had a smooth experience with your medication reviews and prescriptions over the past year.

It’s lovely to hear that Annisah has always been helpful and friendly during your reviews. We’ll be sure to pass your kind words on to her.

Thank you for continuing to choose ADHD Certify and for taking the time to leave us a review.

ADHD Certify Team

Rated 5 out of 5 stars

Everything went fine all the questions…

Everything went fine all the questions were to point and she made me feel at ease, and she was professional

3 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jamie,

Thank you so much for sharing your experience! We’re really pleased to hear that you found the assessment straightforward, professional and that you felt at ease throughout.

We really appreciate you taking the time to leave a review and share your experience with ADHD Certify.

ADHD Certify Team

Rated 5 out of 5 stars

After anxiety in the build up to the…

After anxiety in the build up to the assessment, kerri was excellent and made the experience far more relaxed and comfortable. I would recommend this service to anyone who feels they may need support with ADHD. The booking process was swift and i had an appointment days after booking.

16 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Jaime,

Thank you so much for sharing your experience with us!

We’re really pleased to hear that Kerry helped you feel more relaxed and comfortable during your assessment, especially after feeling anxious beforehand.

It’s also great to hear that you found the booking process quick and were able to get an appointment within a few days. We truly appreciate your recommendation and are glad we could support you through the process.

ADHD Certify Team

Rated 5 out of 5 stars

Hayley made my experience very relaxing…

Hayley made my experience very relaxing and comfortable, I was made to feel at ease from the second my assessment started

16 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Danielle,

Thank you so much for your lovely review! We’re really pleased to hear that Hayley helped you feel relaxed and comfortable from the very beginning of your assessment.

We’ll be sure to pass your kind words on to Hayley. Thank you for choosing ADHD Certify and for taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Amazing assessors, customer service and overall company

Janine was an amazing assessor, she made me feel so comfortable and was amazing at explaining the entire assessment process. Also the customer service is incredible, they are more than happy to answer any questions and their responses are so quick. I would highly recommend ADHD Certify for anyone that is awaiting diagnosis.

15 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ali,

Thank you so much for your wonderful review! We’re really pleased to hear that Janine made you feel comfortable and took the time to explain the assessment process clearly.

It’s also lovely to hear that you found our customer service team responsive and helpful when answering your questions. We really appreciate your recommendation and are so glad you had such a positive experience with ADHD Certify.

ADHD Certify Team

Rated 5 out of 5 stars

Great all round service

Great all round service

11 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Scott,

Thank you so much for your review! We’re really pleased to hear that you had such a positive experience with ADHD Certify.

We truly appreciate you taking the time to share your feedback and thank you for choosing us.

ADHD Certify Team

Rated 5 out of 5 stars

Robin listened well and supported me to…

Robin listened well and supported me to find the right medication level.

25 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Holly,

Thank you so much for sharing your experience! We’re really pleased to hear that Robin listened carefully and supported you throughout your medication journey.

We’ll be sure to pass your kind words on to Robin. Thank you for choosing ADHD Certify and for taking the time to leave us a review.

ADHD Certify Team

Rated 5 out of 5 stars

ADHD Assessment

Janine was my assessor. The whole process was very comfortable and supportive. After having tried before through other means, I booked in was seen and had a report within a few weeks. No stress and so much easier. Janine was lovely and made it easy to open up and talk while also understanding and encouraging. 100% would recommend.

9 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Drury,

Thank you so much for sharing your experience with us! We’re really pleased to hear that Janine made you feel comfortable, supported and able to open up throughout your assessment.

It’s wonderful to know that you found the process straightforward and less stressful after your previous experiences. We’ll be sure to pass your kind words on to Janine.

Thank you for choosing ADHD Certify and for your 100% recommendation!

ADHD Certify Team

Rated 5 out of 5 stars

Friendly and Fade tailored my prescription to my situation and explained why she prescribed my medication

Fade was very friendly and made me feel comfortable. She tailored my prescription to my situation and asked for my input to make sure I was okay with what was being prescribed and explained why, as well as gave alternatives and explained the alternatives and why she’d recommended what she prescribed.

12 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Cajethan,

Thank you so much for your detailed review! We’re really pleased to hear that Fade made you feel comfortable and took the time to explain your medication options clearly.

It’s lovely to hear that you felt involved in the discussion, with the reasons behind the prescription and alternatives explained to you. We’ll be sure to pass your kind words on to Fade.

Thank you for choosing ADHD Certify and for taking the time to share your experience.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah was brilliant

Annisah was brilliant. Understanding, attentive and straight to it. Very friendly and made me feel comfortable throughout.

12 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ryan,

Thank you so much for your lovely review! We’re really pleased to hear that Annisah was understanding, attentive and friendly, and that she helped you feel comfortable throughout.

We’ll be sure to pass your kind words on to Annisah. Thank you for choosing ADHD Certify and for taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Held the perfect space for me to talk…

Held the perfect space for me to talk about my experience the way that I am without judgement and that’s all I needed

7 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Igor,

Thank you so much for sharing this with us. We’re really glad to hear that you felt comfortable being able to talk openly about your experiences in your own way, without judgement.

Feeling heard and understood can make such a difference, and we’re grateful that you trusted ADHD Certify to support you through the process.

ADHD Certify Team

Rated 5 out of 5 stars

Annisah Was so lovely and very…

Annisah Was so lovely and very professional from start to finish, knowledge of what I need an got was really good, 🌟 🌟🌟🌟🌟5 star

12 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Paul,

Thank you so much for your wonderful 5-star review! We’re really pleased to hear that Annisah was lovely, professional and knowledgeable throughout your experience.

We’ll be sure to pass your kind words on to Annisah. Thank you for choosing ADHD Certify and for taking the time to share your experience with us.

ADHD Certify Team

Rated 5 out of 5 stars

Great titration experiencr

Fade was with me through my whole titration experience & always made sure we were doing what was best for me. After having hefty side-effects from my first medication, we started the next option very low initially and slowly increased the dosage at first, having been allergic to the previous medication. Booking is super easy & there's always the ability to bring your next appointment forward if you feel you need it. No need to wait if something doesn't feel right! Very open and answers questions clearly to help me understand WHY things are happening or help me adjust to my new perception of life! A lot of "fun" adjusting to being medicated after 32 years of learning how to cope with my ADHD, but extremely freeing! Would definitely recommend starting the process if you've been putting it off - ADHD Certify make it as accessible as possible without long-winded processes like complicated booking forms which can be hard to complete with ADHD! They GET it! They don't try to prolong the process to make it cost more, which is always a worry with going private - as soon as we found the right dosage, an application was made for shared care through the NHS. Fingers crossed!

12 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Ham,

Thank you so much for taking the time to share such a detailed review! We’re really pleased to hear that Fade supported you throughout your titration journey and that you felt listened to and involved in decisions about your treatment.

It’s also lovely to hear that you found the booking process straightforward and felt comfortable asking questions along the way. We really appreciate your kind words about making the process accessible and supportive.

We’ll be sure to pass your feedback on to Fade. Thank you for choosing ADHD Certify and for your recommendation!

ADHD Certify Team

Rated 5 out of 5 stars

Annisha is always the best

Annisha is always the best! Allows you to be relaxed and makes the whole experience worth it

11 September 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Leanne,

Thank you so much for your lovely review! We’re really pleased to hear that Annisah consistently makes you feel relaxed and comfortable throughout your experience.

We’ll be sure to pass your kind words on to Annisah. Thank you for continuing to choose ADHD Certify and for taking the time to share your feedback with us.

ADHD Certify Team

Rated 5 out of 5 stars

Had my assessment with Lisa and was…

Had my assessment with Lisa and was very nervous about it but she put me at ease right away and I feel that made me being my real self and allowed me to talk away. She was very patient when I went off on tangents and I felt understood. The level of detail in the reports and letters to work etc are fantastic and couldn't recommend them enough. Have even now referred on my friends wife now.

26 August 2026
Unprompted review
ADHD Certify logo

Reply from ADHD Certify

Hi Matthew,

Thank you so much for sharing your experience with us! We’re really pleased to hear that Lisa helped you feel at ease from the start and that you felt comfortable being yourself and speaking openly during your assessment.

It’s lovely to hear that you felt understood and that you appreciated the level of detail in your reports and letters. We’ll be sure to pass your kind words on to Lisa.

Thank you for choosing ADHD Certify, for recommending us to others, and for taking the time to leave such a thoughtful review!

ADHD Certify Team

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