The opportunity to try Adesso because the Raine boot was offered at half price , has given me an insight into the real quality of these boots . I now know the size is accurate, the leather and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the use of colour. Whenever I wear Adesso shoes, boots & sandals I get compliments! Super comfy without being boring and excellent value for money. Delivery is always prompt. Customer service i... See more
Company replied
Love these shoes, wasn’t sure what to expect and with having specialist insoles to 1 foot I am quite careful what I end up choosing but these are great , bought for a future holiday , soft materials... See more
Company replied
The boots are very comfortable and soft inside.No blisters on first walk outside as many other boots have done. The studded outer leather is stylish, the colour an unusual broad bean shade of green wh... See more
Company replied
Company details
Written by the company
Adesso Shoes is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@adessoshoes.com
- adessoshoes.com
4.8
Excellent
226 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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OMG these sandals are amazing
OMG these sandals are amazing. I'm a size 4 the 4 fitted perfectly..
The leather is as soft as glove leather. They are so comfortable it's like walking on clouds. Best purchase I've made for sandals in a long time. Thank you Adesso... I will definitely purchase your sandals, shoes, boots again.
6 May 2025
Reply from Adessoshoes
Hi Rita
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Really helpful customer service and the…
Really helpful customer service and the sandals are sooo comfy
6 May 2025
Reply from Adessoshoes
Hi Andie
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope that the bigger size of Acacia is Ok and you are enjoying wearing them.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
the shoes arrived in acouple of…
the shoes arrived in acouple of days,perfect fit and are just like the picture,the colors are just as seen.
6 May 2025
Reply from Adessoshoes
Hi Susan
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Zelda sandals in this lovely weather we are having.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Good service
I ordered my sandals and a few days later they arrived - such an efficient service.
6 May 2025
Reply from Adessoshoes
Hi Mary
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Abigail Mules in this lovely weather.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Jinny
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Very prompt service and excellent shoes
30 April 2025
Reply from Adessoshoes
Hi Stephanie
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Layla Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Easy to use website straight forward
Easy to use website straight forward
Delivered within time advised & free delivery
Would certainly order through Adesso again
Just one thing it would be great if Adesso carried a more extensive colour Range on the Caitlin elastic shoes. Absolutely love the product they are so comfortable to wear
30 April 2025
Reply from Adessoshoes
Hi Barbara
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
I will definitely pass on your comments regarding the Elastics to the Brand Manager.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Prompt delivery
Prompt delivery. Nicely boxed up in recycling materials. Lovely sandals, really unusual and pretty.
29 April 2025
Reply from Adessoshoes
Hi Caz
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We do hope you are enjoying your Summer and Zelda Sandals in this lovely weather that we having at the minute.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Prompt deliveryl
Prompt delivery when ordered online. Sandals are as comfortable as the Adesso boots I already own.
25 April 2025
Reply from Adessoshoes
Hi Heather
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying your Lowri mules.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Prompt delivery
Prompt delivery. Sandals arrived in perfect condition. Only wore them once but got many compliments Very many compliments and extremely comfortable.
Would recommend these sandals
22 April 2025
Reply from Adessoshoes
Hi Jemima
Thank you for taking the time to write us a 4* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Lovely shoe
Very nice shoe but had to be returned as not wide enough and you could see the velcro bottom piece. Good that you could adjust the sandal but still too narrow for me.
1 April 2025
Reply from Adessoshoes
Hi Susan
Thank you for taking the time to write us a 3* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC.
We are sorry that you had to return your Abigail Sandals and we have passed your comments onto our Adesso Designer.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Comfort and style
Always wear Adesso white/silver elastic shoes every summer. They are so comfortable and can be worn for any occasion.
7 April 2025
Reply from Adessoshoes
Hi Rosalyn
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
This company is great
This company is great, I love the designs, the styles and the leathers. I have to had return several pairs tho as they aren't wide enough for my feet, but the company is helpful and forbearing.
14 April 2025
Reply from Adessoshoes
Hi Lesley
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry you had to return your Bo Sandals but I am sure there will be new designs in our next collection.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
gorgeous sandals
My order arrived in good time, the sandals are beautiful, well made and extremely comfortable.
14 April 2025
Reply from Adessoshoes
Hi Rebecca
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying your Emmie, Acacia & Italia sandals in the hot summer you are having right now in Australia.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Love these sandals wide enough and…
Love these sandals wide enough and leather inner sole.
7 April 2025
Reply from Adessoshoes
Hi Robin
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Perfect fitting and genuine leather
Perfect fitting and genuine leather. Highly recommended.
7 April 2025
Reply from Adessoshoes
Hi Sunitha
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying your Cotton & Astrid sandals in the hot summer you are having right now in Australia.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Shoe’s exactly as described
Shoe’s exactly as described, very comfortable as I can no longer wear heels. I needed shoes that still looked good, started with one pair, I now within a week have four pairs in different colours, sizing is very true.
26 March 2025
Reply from Adessoshoes
Hi Jennifer
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing all of your Adesso Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Love these shoes
Love these shoes, so comfortable! I did have a problem but contact was good with a quick response.
21 March 2025
Reply from Adessoshoes
Hi Pat
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
It was lovely to talk with you and we are so sorry you had to return your Bam Bam mules on this occasion.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
great product,great service
10 March 2025
Reply from Adessoshoes
Hi Peter/Kathleen
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
I love my adesso boots
I love my adesso boots. They are comfortable and look amazing. They arrived quickly, well packaged in cardboard - no plastic. Communication was good and ordering was easy. Wonderful!
10 March 2025
Reply from Adessoshoes
Hi Gillian
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you continue to enjoy your Liza boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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