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Adelaide Direct Stationers Reviews 

1,067
•
TrustScore 4.5 out of 5

4.7

Office Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders promptly, sometimes even the next day, which is highly appreciated for urgent needs. Many people highlight the excellent service, noting the overall efficiency and ease of their interactions. Reviewers frequently commend the helpful and friendly staff, who are always willing to assist and provide great support. The online ordering process is also described as straightforward and easy to use, offering a good range of products. However, some customers also noted issues with orders being incomplete or not received as expected.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent, fast, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of online ordering and prompt... See more

Product

Users describe positive interactions with product, often highlighting a great range and selection of items,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received our order quickly. The friendly delivery driver followed the instructions to call me before delivering my goods. Also the little packet of free lollies was a welcome surprise! Great service... See more

Company replied

Rated 5 out of 5 stars

Good range of products; great service; prompt, courteous delivery right to the stationery cupboard door!; friendly follow-up when requested; welcome treat of free sweets for the office. ADS is our reg... See more

Company replied

Rated 5 out of 5 stars

Every order is easy to organise online. If I have any queries re products then I give them a call and speak directly to sales. I’m never left waiting on the end of the line! The order is always shippe... See more

Company replied

Rated 5 out of 5 stars

Samantha has been excellent. Very responsive and incredibly helpful. The whole team at ADS are great. Service is excellent and delivery swift. We have been customers for over 10 years..

Company replied

Company details

  1. Office Supply Store

About Adelaide Direct Stationers

Written by the company

Promo Image

We're Local, We Deliver

 
Adelaide Direct Stationers is Australia's no.1 family owned premier business supplier. With over 20,000 products, shop everything for your business or home in one place!
 
The company won the Australian Office Products Reseller Award a record five times and received the Australian Office Products Dealer of the Decade in 2010. Other achievements include South Australian Police (SAPOL) Preferred Supplier – 2020-2023 and Local Government Association (LGA) Preferred Supplier – 2020-2023.
 
Here at Adelaide Direct Stationers you can shop everything your workplace needs ranging from school supplies, PPE, office supplies, paper, ink and toner, furniture, cleaning and kitchen, technology, washroom and more! We supply guaranteed reliable and high quality products from popular brands such as Artline, Reflex, Northfork, Nood, Fellowes, 3M and more!
 
We are your One-Stop-Shop for all offices no matter how big or small!
 
SHOP NOW

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.7

All reviews

(1,067)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very good service

Very good service, quick and efficent

4 May 2026
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thank you for your kind review.

Rated 1 out of 5 stars

We used to have a 30-day account

We used to have a 30-day account, this seems to have changed without notification, and our account is often locked leading us to look at other providers

Orders are not delivered without any notification as to the reason why, usually an invoice has not been paid.

Dealing with ADS has become extremely difficult and inflexible

8 April 2026
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Hi Team, We will be in contact with you regarding this matter.

Rated 5 out of 5 stars

Fantastic customer services

Fantastic customer services, can actually speak to someone in store.

12 February 2026
Adelaide Direct Stationers logo

Reply from Adelaide Direct Stationers

Thank you so much for the wonderful feedback! We’re glad to hear you received fantastic customer service and that you were able to speak with someone in-store. We really appreciate you taking the time to share your experience and we’re always here to help!

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