after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... See more
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Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... See more
Company replied
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... See more
Company replied
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... See more
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Company details
- Office Supplies Store
- Educational Supply Store
- Envelope Supplier
- Office Equipment Supplier
- Office Supply Store
- Stationery Store
Written by the company
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Contact info
5/12 Greenway Drive, 2486, Tweed Heads South, Australia
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4.3
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
after 2 weeks of waiting
after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks.
No communication at all! this is how you lose a potential costumer! Refund requested and go elsewhere.
23 April 2025
Unprompted review
They always advertise prodBEWARE don’t waste your time, shop somewhere else.ucts which…
They always advertise products which they don’t have in stock and keep giving ETA. My order was cancelled after 1 month of waiting. Found the same product somewhere else and cheaper. BEWARE don’t waste your time, shop somewhere else.
17 September 2024
Unprompted review
Have been a customer for a while
Have been a customer for a while, I order large numbers of envelopes and stuff for my golf club. On this occasion most of my order did not arrive, so after several days contacted Mega, after a few more days contacted Mega, still no envelopes, so the customer service person informed me that they would resend the missing items. Cool, not, only a small portion of the order arrived a week later, still missing 10 out of 12 (box of 500) envelopes, could only say they will try and find them, did not provide much info, like how many parcels to expect or when, but after more time contacting them they finally arrived just in time. I sent a polite thank you to them, but not a word back, no "sorry for the inconvenience" , no merry christmas, nothing.
Very dissapointed Mega.
1 December 2023
Unprompted review
Reply from Mega Thing
Hi Janet, First and foremost, we would like to extend our sincerest apologies for the issues you've encountered with your recent order. We understand how frustrating it can be to experience delays and incomplete deliveries, particularly when they are for daily operation of your golf club.
Please know that your feedback is invaluable to us. It not only helps us identify areas where we need to improve but also ensures that we can take the necessary steps to prevent such incidents in the future. We are genuinely sorry for any inconvenience this situation may have caused you.
We appreciate your efforts in reaching out to us multiple times and for your patience throughout this process. We also acknowledge that our communication should have been more informative and timely. Your experience has highlighted the need for us to enhance our customer service experience, and we are committed to making those improvements.
Regarding the delayed response to your thank you message, we regret that we missed the opportunity to express our gratitude for your understanding and continued patronage. Please accept our heartfelt thanks for your loyalty to Mega, and rest assured, your feedback has been shared with our team to ensure a better experience in the future.
We value your business and would like to reassure you that we are doing everything in our power to rectify the situation. Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to serve you better in the future. One of our customer service team member has left David a message to call us. In the meantime we wish you a wonderful Christmas Season! Your team at Mega
My order wasn’t delivered in the…
My order wasn’t delivered in the correct address and I been chasing about this for weeks and weeks now but I don’t get a proper answer.
20 April 2023
Items were in stock and quick delivery.
3 July 2023
Great to deal with it and very punctual.
2 July 2023
Well that was so easy
Well that was so easy. Great FIS prices. Easy website. Tracking is great. Delivery man was professional and polite. I will be back.
21 July 2023
Unprompted review
Reply from Mega Thing
Hi!
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! Have a great day and keep safe! :)
Kind Regards, Princes
Reply from Mega Thing
Hi Jo,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Chan
Great service and prompt delivery
8 June 2023
Reply from Mega Thing
Hi Julia,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards,
Alejandro
Cheap and quick!
The prices are affordable and they are quick with delivery. My order arrived before the week was out!
4 June 2023
Reply from Mega Thing
Hi Nathan,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service are able to make a positive difference to them!
Kind Regards,
Alejandro
Reply from Mega Thing
Hi Janelle,
Thank you so much for your 5-star review! We will share this with our talented team to let them know to keep up the amazing work.
Kind Regards,
Chan
orders always come in good time
30 May 2023
Reply from Mega Thing
Hi Kim,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery. So thanks for your kind words and we look forward to seeing you again. Have a great day and stay safe! :)
Kind Regards, Princes
Reply from Mega Thing
Hi AF,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back an
Kind Regards,
Chan
Reply from Mega Thing
Hi Andrew,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Chan
The feedback was in a timely fashion
The feedback was in a timely fashion. My concern was addressed quickly with no annoying questions to follow.
7 June 2023
Reply from Mega Thing
Hi Afrodite,
Thanks so much for taking the time to write this review, I am thrilled to hear that you appreciated our customer service response time and we were able to resolve your issue quickly. I would like to thank you for reaching out to us, and giving us the opportunity to make it right! We look forward to fulfilling your orders again. Have a fabulous day, Keep Safe! :)
Kind Regards, Princes
very late delivery
8 June 2023
Reply from Mega Thing
Good morning Hadi, and thank you for your review.
I have investigated your order, and noticed it was placed on Friday 09.06.2023 and we dispatched the order 2 business days after this date. I also see that the order was delivered on 28.06.2023, and this is obviously due to shipping delays with Australia Post. On behalf of Australia Post I apologise for the extended delay of your order. For any future orders please feel free to request omitting any certain couriers you would prefer not to deliver your order.
Thanks for your patience and understanding.
Regards,
Dustin
Reply from Mega Thing
Hi Karen,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer-centric service, and I’m ecstatic that we were able to make it happen for you!
Kind Regards,
Chan
Attention to detail
Attention to detail, getting the order correct and checking with me if an error
7 June 2023
Reply from Mega Thing
Hi Denise,
The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Thanks for your amazing review!
Kind Regards,
Chan
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