I have just accepted my 2nd assignment from addeco northumberland branch ...Anna is an absolute star and did her best to find me a suitable job close to home and with a 40hr week (minimum 12 weeks to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you so much, Clare Read. My recent experience with Adecco through your support has been wonderful. From sharing vacancies with me to helping secure a role so quickly, I really appreciate all you... See more
Company replied
I am pleased to say I have secured my dream job through Adecco. Jess from the Manchester branch has been nothing short of fantastic. Guiding me through every step of the way. From the first meeting wi... See more
Company replied
Gem is hands down the best recruiter I’ve ever worked with. She’s friendly, approachable, and genuinely cares about the people she supports — honestly more like a therapist who just happens to be bril... See more
Company replied
Company details
Written by the company
At Adecco, we’re driven by a powerful purpose – making the future work for everyone – and we are fully committed to the job seekers, businesses and communities we serve. We recognise that people are the most valuable asset in the workforce, and we want to empower you to enhance your career in the immediate future and beyond. As the world’s largest provider of staffing solutions with more than 50 years of experience, Adecco has the resources to help you be successful. We want you to love what you do. Trust us to match you with opportunities that best suit your life, skills and career goals. Making the future work for everyone means we are dedicated to addressing the skills gap through work-related programs, partnerships and investments that create greater economic opportunities for our clients and employees.
Contact info
Lambeth Hill 2, EC4V 4BG, London, United Kingdom
- adecco.co.uk
4.0
Great
2K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Dishonest advertising
Dishonest advertising. After I brought to their attention that a position advertised with pension and holiday had no such benefits, they continued to falsely advertise this citing “legal reasons” why the advert had to be misleading.
Not impressed that Tesco, a major retailer has been using them and will now forward my complaint about them to Tesco.
6 August 2024
Unprompted review
Reply from Adecco UK
Hi Nona, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
Extremely Disappointing Experience with Adecco Recruitment
I am writing to share my extremely disappointing experience with Adecco Recruitment, highlighting the lack of service and negligence I faced during my job search. My ordeal began on 6th June 2024, and it took a whole month before I received any correspondence from Adecco.
Despite reaching out multiple times, the assistance I received was minimal and lacked any sense of urgency. The company's laissez-faire attitude towards supporting job seekers is unacceptable. Adecco's inability to provide timely and effective support has been frustrating and disheartening.
Furthermore, my request to have my personal data deleted from their database was met with procedural delays and lack of clarity. I had to insist on immediate action and guidance to remove my information from their systems.
In summary, my experience with Adecco Recruitment has been marred by negligence and a complete lack of support. I strongly advise potential job seekers to consider alternative agencies that value their clients and provide the necessary assistance promptly.
6 June 2024
Unprompted review
Reply from Adecco UK
Hi Abubakar, thank you for taking the time to complete a review. We are sorry to hear about the issues you have been having in getting in touch with us. We value all feedback and will be taking this onboard with the relevant teams to help in improving our service in the future. Please can we ask that you reach out to us via e-mail or through our dedicated helpline via the Contact Us page below: https://www.adecco.co.uk/contact-us We’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this further for you.
Friendly & Professional agency
I would just like to thank Adecco for assisting me in finding my new job opportunity. I was kept informed on the processes and updated regularly of any changes or outcomes. I would like to give a special thanks to Dawn, who gave positive reassurances when I was slightly apprehensive. All went well, got offered the job, accepted and fully enjoy this new permanent assignment. Would definitely recommend Adecco to future jobseekers.
Mark
4 July 2024
Unprompted review
Reply from Adecco UK
Hi Mark, thanks for the review, it is great to hear how Dawn has assisted you in such a professional manner. We value all feedback as we use it to help us achieve great results! We really appreciate it!
Recommending Adecco
I appreciate Adecco’s seamless onboarding process, regular check-ins, and clear communication.
17 July 2024
Unprompted review
Reply from Adecco UK
Hi Anton, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!
Task Job Scam on first day ...
Literally first job I get offered is a task job scam by a recruiter called Andrew, very new to the job market and it took long for me to realise that this was a scam. Felt comfortable providing work related details as based on other reviews here I trusted the platform. Now they have knowledge about me, my qualifications, and my phone number. Luckily I realised where it was all heading before they got access to anything else. Disgusting!
16 July 2024
Unprompted review
Reply from Adecco UK
Hi Otnael, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
Very friendly and professional agency…
Very friendly and professional agency to work with. All of my questions were answered properly and clear and have no one problem with them. Definitely recommend it if you are looking for temporary assignments.
15 July 2024
Unprompted review
Reply from Adecco UK
Hi Bas, thanks for the review, it is great to hear how we assisted you in such a professional manner. We value all feedback as we use it to help us achieve great results! We really it!
avoid David Jones crap recruiter
I was dealing with an agent called David Jones, who never called me about the job, he submitted my details without a formal consent and never replied to any of my emails and cancelled all my calls! he's a waste of space! it's people like him that give recruiters a bad name! he should be struck off from recruiting, only interested in lining his own pocket.
12 July 2024
Unprompted review
Reply from Adecco UK
Hi Paul, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUSTPILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
Friendly informative staff
9 July 2024
Unprompted review
Reply from Adecco UK
Hi Winston, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!
They provide excellent and quality…
They provide excellent and quality service with continual outstanding support
20 June 2024
Unprompted review
Reply from Adecco UK
Hi Ayodele, we really appreciate you taking the time to share your rating with us. It’s great to hear about the 5 Star service we provided! We look forward to working with you again in the future.
The Manager who’s present.
The Adecco manager on site at STN8 Amazon Magna Park makes frequent rounds inside the warehouse on different shifts in company of his assistants just to meet associates and check how they are doing. He is always looking to see how he can make things easy. I witnessed one day a colleague stopped him in break room and showed him his feet blisters for uncomfortable boot. He gave him a new one in the same shift! Very quick to act.
Antony
21 May 2024
Unprompted review
Reply from Adecco UK
Hi Anthony, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. good to hear how quickly the manager acted. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!
Working with Adecco was a worthwhile…
Working with Adecco was a worthwhile experience in every bit and I would recommend them at every given opportunity. Super duper recruiting firm.
8 July 2024
Unprompted review
Reply from Adecco UK
Hi Nathan, we would just like to say a big thank you for leaving a review for us, we really value all shared feedback as it helps us with the quality of service we offer to other candidates. We would like to wish you all the best for the future and thank you so much for the recommendation!
Great company simple to understand
Great company simple to understand, they’re very helpful any questions whatever the issue or anything you need they’re always accommodating, great team
8 July 2024
Unprompted review
Reply from Adecco UK
Hi Richard, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job and how helpful you found our services to be. We really value any feedback so this is much appreciated. We hope you continue to enjoy your new role!
Harassed me with emails and phone calls…
Harassed me with emails and phone calls on 1st day of new job, useless when I asked them to resend me a link and after a week at the job they still haven't set my profile up so i haven't been paid. incompetent at everything, i found the job myself but had to use them to get paid which hasn't happened. clearly only care about using people as a money maker.
1 July 2024
Unprompted review
Reply from Adecco UK
Hi Emma, thanks for sharing your feedback.
We’re sorry your experience didn’t match your expectations.
We will certainly try our best to improve things in the future as we know how disappointed associates would feel if salary payments don’t come through on time.
Please do not hesitate to give us more information so we can investigate further. You can contact us/get more information below as we would like the opportunity to make things right!
Please enter TRUSTPILOT in the subject box: www.adecco.co.uk/candidate-contact
Signed up amd was referred to lilly…
Signed up amd was referred to lilly hurley to help find work, she called about one job could not give details of the job and when i refused never replied to my emails again. Why do they always employ these essex girls with sticks up thier A$$.
26 June 2024
Unprompted review
Reply from Adecco UK
Hi P C, thank you for taking the time to complete a review.
We are sorry to hear about the issues you have been having in getting in touch with us. We value all feedback and will be taking this onboard with the relevant teams to help in improving our service in the future.
Please can we ask that you reach out to us via e-mail or through our dedicated helpline via the Contact Us page below: www.adecco.co.uk/candidate-contact
We’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this further for you.
If your face doesn’t fit, they won’t even respond to you
Adecco are a company that only choose to give opportunities to people with the right face, they’re not interested in promoting diversity and inclusion, and I hope they stop wasting my time in future with job opportunities they’ll never give me. Don’t have a black person on your email list just to make up the numbers, it’s insulting.
21 June 2024
Unprompted review
Reply from Adecco UK
Hi Tyrone, thank you for sharing your feedback, which we do appreciate and indeed take extremely seriously. We are sorry to hear about the poor experience received whilst working with us. We understand the importance of a reliable professional and communicative service and we are disappointed when we hear that things haven’t gone quite right. We wish to confirm that we have already responded to you via Head Office and want to reassure you that this matter is being investigated and we will be in touch really soon!
Never again
Sent many job applications, no reply. Never call you back. Only interested in making their commission . This agency acts more like a sales firm than an agency.
12 June 2024
Unprompted review
Reply from Adecco UK
Hi, thank you for taking the time to complete a review. We are sorry to hear about the issues you have been having in getting in touch with us. We value all feedback and will be taking this onboard with the relevant teams to help in improving our service in the future. Please can we ask that you reach out to us via e-mail or through our dedicated helpline via the Contact Us page below: https://www.adecco.co.uk/contact-us We’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this further for you.
Laura Bury
Big thanks to Laura who was my consultant during my employment with Adecco. We had very good communication throughout my assignment at all times, any queries or requests were easily managed and she provided regularly feedback from the company i was working for. Very pleased with my experience.
11 June 2024
Unprompted review
Reply from Adecco UK
Hi Garry, thanks for the great review you took the time to write for us! It's great to hear how Laura assisted you and supported you throughout the whole process and that they were there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!
Adecco Welwyn
I work with Adecco in welwyn and needed some extra hours . They've been very helpful and every week they ensure I have additional hours . Special thanks to Kat she goes over and above to ensure I have work and paid on time.
Even coming in to check on me during shifts, so happy with this agency, didn't think I'd find extra work around my schedule but they made it possible.
5 June 2024
Unprompted review
Reply from Adecco UK
Hi Sibusiso, thanks for the great review you took the time to write for us! It's great to hear how Kat assisted you and supported you throughout the whole process and that they were there for you every step of the way. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!
Fully recommend Adecco to anyone…
Fully recommend Adecco to anyone working remotely, they went above and beyond to ensure my experience was as seamless as possible, excellent service with a professional and talented team.
2 June 2023
Unprompted review
Reply from Adecco UK
Hi David, we would just like to say a big thank you for leaving a review for us, we really value all shared feedback as it helps us with the quality of service we offer to other candidates. We would like to wish you all the best for the future and thank you so much for the recommendation!
undermined my worth but also made me feel degraded in the process
I recently had an unfortunate experience with this agency, at the LEICESTERSHIRE BRANCH that left me feeling disrespected and undervalued as a professional candidate. During a discussion about my desired salary, the agency representative made a dismissive comment, saying, "Let's not shoot yourself in the foot." This remark not only undermined my worth but also made me feel degraded in the process.
As someone who takes pride in my skills and qualifications, I expect to be treated with respect and professionalism during such conversations. Being told not to "shoot myself in the foot" when discussing my salary preferences was not only unprofessional but also belittling. It is crucial for a body such as Adecco to understand that every candidate's desired salary is a reflection of their experience, expertise, and value in the industry.
I believe that as a professional candidate, I deserve to be heard and respected, rather than being subjected to dismissive remarks that diminish my worth. It is essential for agencies to approach salary negotiations with sensitivity and understanding, recognising the importance of valuing each candidate's contributions and aspirations.
I hope that this feedback serves as a reminder for agencies to treat all candidates with the respect and dignity they deserve.
9 May 2024
Unprompted review
Reply from Adecco UK
Hi, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we will be taking this onboard with the relevant team/colleagues as we aim to improve our service to everyone in future. With your permission, we’d like to look into this for you so please can we request that you reach out to us at your earliest convenience by contacting our General Enquiries team via e-mail or through our dedicated helpline via the Contact Us page below so that we can discuss any outstanding issues in more detail with you directly. Please pop the word TRUST PILOT into the subject box. You can find information on how to contact us online at the link below: https://www.adecco.co.uk/contact-us
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