Adaptainer Reviews 

151
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is exceptionally fast, and drivers handle difficult drop-off locations with great care and professionalism. People consistently highlight that the storage units arrive in pristine condition, matching descriptions perfectly and offering great protection against moisture. Furthermore, consumers are very happy with the competitive pricing, which provides excellent value for high-quality equipment. Reviewers emphasize that the sales staff is friendly, knowledgeable, and maintains clear communication from the initial quotation all the way to final delivery. Buyers frequently note that they will gladly use the service again for future storage container needs.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrivals and smooth... See more

Service

Consumers find service to be exceptionally positive, praising the helpful staff and smooth process. Reviewers... See more

Staff

Users describe positive interactions with staff, frequently highlighting the friendly, helpful, and... See more

Product

Reviewers highlight positive aspects of product quality, describing units as delivered in brand new,... See more

Price

People report positive experiences with price, highlighting that the rates offered are highly competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Adaptainer in the past and their service is brilliant. The driver plonks it in the corner of the shed exactly where you need it and nothing is too much trouble. The bonus is that the conta... See more

Rated 5 out of 5 stars

My 2nd container from them, great value and always in good condition !! The lorry driver had his work cut out carfully placing the container through some mature woodland.. I recomend them

Rated 5 out of 5 stars

This is the best company i have ever dealt with. From the word go , dealing with Beth who made the ordering and design so simple with the best attitude and so friendly . the containers are world c... See more

Rated 5 out of 5 stars

Fantastic service. I ordered the two containers on Tuesday and they were delivered by Monday. The sales team are all very friendly and helpful. The delivery of the containers all went smoothly, a pho... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(151)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service in all respects.

Great service in all respects.

I was in need of two 20' containers quite quickly. The hiring process was easy, and the communication was great, from order confirmation, through invoicing and receiving regular updates on transportation and delivery. The haulage company that delivered were also professional and helpful and, above all, punctual!!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Lots of contact from the QUBE/ ADAPTAINER team. Hauler who came lovely chap called Russ very grateful for the cup of tea. Will be using again .

16 February 2026
Unprompted review
Rated 5 out of 5 stars

This is the best company i have ever…

This is the best company i have ever dealt with.
From the word go , dealing with Beth who made the ordering and design so simple with the best attitude and so friendly .
the containers are world class condition . Every part of the fit and fininshis perfect .
The delivery guys are exactly the same , nothing was a problem.
In all if you are looking for perfect container from a perfect company then Adaptainer are the only company to go to . PERFECT IN EVERY WAY.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Consistent high quality containers

We have used Adaptainer to supply our storage containers for 5 years now and we are always happy with the quality and service received. Our delivery this week of two more went very smoothly and were in within 20 minutes. Thanks again.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Super efficient company

Really great first experience with Adaptainer from quotation through to delivery. I was sent requested information and a quotation very quickly which was great as I needed things to move fast after being let down by another company. Communication was great. Our delivery driver was absolutely fantastic. All round a great experience and will be back again.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Adaptainer in the past and…

I’ve used Adaptainer in the past and their service is brilliant. The driver plonks it in the corner of the shed exactly where you need it and nothing is too much trouble. The bonus is that the container is as described, watertight , mouse proof , doors opening closing with ease and they are the most competitively priced too.
Couldn’t ask for more.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to say that the company…

I just wanted to say that the company and driver who delivered the container were amazing. The driver was so calm and accommodating. George Taylor did a great job of arranging all the transport from start to finish. Great company. Thank you

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

From start to finish we received excellent service. From George arranging delivery through to the driver on the day they were excellent. I unfortunately didn’t get the drivers name but he made sure everything was as we wanted and went above and beyond to position our container.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service containers delivered fast…

Great service containers delivered fast shoutout to Victoria and Katie for there help with coordinating deliveries and always good pricing will be returning for more containers

1 August 2025
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thanks so much for the fantastic review! Victoria and Katie will be thrilled to hear your kind words.

We're delighted you're happy with our service, delivery speed, and pricing. It's customers like you who make what we do so rewarding.

Looking forward to helping you with your next container order!

Rated 1 out of 5 stars

Brought a used container from…

Brought a used container from adaptainer and paid extra to have it sprayed. It's condition is very poor. Sprayed over flaking paint so that's a waste of money, side and end covered in large dents and the floor is made up of numerous bits of plywood some with heavy oil staining and alot of their fixing screws sticking up so rips the bottom out of boxes. I would never buy from this company again. Be warned. Emailed the company and you guessed it,no reply.

30 July 2025
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thanks for your feedback. Your email went to spam - we've retrieved it and will respond directly.

We deliver thousands of containers annually to customers who consistently leave positive reviews, praising our reliable wind/watertight protection backed by our 12-month warranty on used containers and 5 years on new - something most competitors don't offer.

As used containers spent 12+ years travelling ports worldwide, we cannot control prior repairs including floor patching or denting. However we can guarantee that the container is watertight to help keep your stored belongings safe and give you our complimentary warranty for your reassurance.

We acknowledge there's been a misalignment of expectations because you purchased both a budget used container and our budget "Spray Over" repainting option. We offer premium shot blasting for customers wanting a more pristine finish on repainting used containers.

For customers wanting more than watertight storage and concerned about cosmetics, we recommend new 'one trip' containers. As a large-scale manufacturer with competitive pricing, our new containers often cost little more than used containers.

Customer happiness is central to our business. We’ll be reaching out personally to you.

Rated 5 out of 5 stars

Fast & Easy

Once we decided we needed a 20ft container, Adaptainer were great, the rental price is extremely competitive and the paperwork quick and straightforward to complete. A week later our new container was being delivered. The actual siting of the container was fast and precise, the truck driver had the container off his trailer and on the ground within 10 minutes of arrival. Top work Adaptainer.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Competitive price, high quality of containers and delivery driver excellent at getting the containers into position with minimum fuss

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Bespoke service and at great value

As a small local independent charity, we had a need for 2 bespoke containers for part of a expansion project, which required many different needs and aspects to make them work for us and the staff were brilliant and rose to the challenge and helped us make this happen with plans and a great price. 1st class from initial enquiry to delivery on site.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Communication was excellent, the containers are exactly what I wanted, the delivery driver was great.

27 February 2025
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thank you Simon so much for the great review! We’re really happy to hear you had such a positive experience with us. Your recommendation means a lot, and we’re here if you need anything else in the future.

Kind regards,
Customer Support

Rated 1 out of 5 stars

Dear Sir/Madam,

Dear Sir/Madam,

I was provided with your email address by Paul Clark. Please find attached an email chain of correspondence with Chloe Pink and Victoria James for your reference.
This email serves as a formal complaint. For your information, I have also forwarded copies to my solicitors and await your response.
To summarize the issue:
I purchased two 20' containers, which were scheduled for delivery on February 6th, 2025. However, I received a call from the sales representative, Chloe, who informed me that the delivery would not take place and asked if I would like to cancel the order. Our conversation was recorded. I agreed to the cancellation at that time. Subsequently, I was contacted by Victoria, who informed me that I would incur a cancellation charge, which I find confusing and unjustifiable. I expressed my preference to receive the delivery instead, should that be the alternative. At no point did I formally cancel the order.
I am concerned that I may have been misled during my interactions with both Chloe and Victoria. As seen in the email trail, I repeatedly requested updates on the timing of the delivery. I kindly ask that you investigate this matter and provide clarification.
Thank you for your attention to this issue.

Yours sincerely

* Thank you for your response on this platform. However, it seems you’ve ignored all of my direct emails and chose to comment on Trustpilot instead, likely to present a better image of your company. In my view, this behaviour reflects a lack of professionalism, morals, and integrity.

6 February 2025
Unprompted review
Adaptainer logo

Reply from Adaptainer

Thank you for your feedback. Your completed delivery questionnaire stated there were no site access restrictions. When you then contacted us again just 24 hours before delivery with photos showing significant access limitations, it became clear the booked sideloader couldn't physically complete the delivery as needed. We recommended cancellation to protect you from higher costs of an attempted but failed delivery. We don't apply a delivery cancellation charge if the information provided on the form is correct, or if a customer cancels delivery with enough notice. Throughout our 35+ year history, we've maintained consistent delivery policies that ensure fairness for all customers. We're always available to discuss your specific situation directly if you have any questions about our standard procedures.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look