Good service but the chat function seems a bit weird.
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Review summary
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Very easy website to manage and order, mine was a Spanish to English translation of a Birth Certificate. Am very happy of the quick response, that gave me updates throughout. thanks
Very fast response and couldn't fault the service. I have used this service since 2023. Unfortunately the pricing has gone up extremely and could be better is my only negative comment. Spent AUD$8... See more
Translation was done within one hour after submission.
Company details
Written by the company
AcudocX is a business management and workflow optimisation platform for personal document translations. It streamlines manual administrative tasks and client interactions, enabling certified translations to be delivered in just minutes compared to the typical 24-hour turnaround. Using an industry-first self-service translation process — reviewed and approved by a NAATI-certified translator — AcudocX combines speed, accuracy, and compliance to transform the certified translation experience.
Contact info
4/410 Queen Street, 4000, Brisbane, Australia
- +61730409941
- admin@acudocx.com
- acudocx.com.au
4.5
Excellent
275 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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easy and convenient
11 January 2024
Reply from AcudocX Pty Ltd
Thanks for sharing your thoughts with us! We’re pleased that our translation service made a difference.
Reply from AcudocX Pty Ltd
We value your feedback! It’s wonderful to hear that our translation met your expectations.
Reply from AcudocX Pty Ltd
Thank you for your feedback! We’re glad our translation service was able to support you.
It was super quick
It was super quick, fast response, and my lawyer satisfied with the result for NAATI translation.
22 December 2023
Reply from AcudocX Pty Ltd
We’re so glad to hear from you! Thanks for letting us know that our translation was helpful.
Reply from AcudocX Pty Ltd
Your feedback is greatly appreciated! We’re happy that our translation service worked well for you.
Reply from AcudocX Pty Ltd
Thank you for your feedback! We’re thrilled to hear that our translation service was of assistance.
Dr Gong Acudocs
Dr Gong is a highly skilled physician and has helped me immensely with my knee pain and especially the chronic pain I experienced with my right wrist.I work for the NHS and this alternative treatment has allowed me to continue my daily activities to a higher level.I have every confidence that Dr Gong is capable of helping many other patients with a wide range of different needs.I would highly recommend him to any of my friends or colleagues
7 December 2023
Unprompted review
Reply from AcudocX Pty Ltd
It seems like you meant to leave a review for Dr. Gong instead of us. We appreciate the 5-star rating, but please consider sending it to the correct recipient. Thanks!
Reply from AcudocX Pty Ltd
Thank you! We're glad to hear that you had a positive experience.
Smooth process but not good with mobile device.
Requested a driver licence translation. The process was smooth and ingot very quick feedback on the translation and changes. Only I struggled quite a bit with online formulier via a mobile device, it's not working properly making it harder to understand and fill in.
11 December 2023
Reply from AcudocX Pty Ltd
Thank you for your review. We would appreciate it if you could provide us with more information about the model of phone you were using. We designed AcudocX primarily for phones, so we were surprised to hear that you had an issue with it. However, we are happy to hear that your certified translations were satisfactory. Thank you again for your feedback!
Reply from AcudocX Pty Ltd
We are pleased to hear that you had a positive experience using our service. Thank you for choosing us!
Reply from AcudocX Pty Ltd
We are pleased to hear that you had a positive experience using our service. Thank you for choosing us!
Easy application and fast processing
1 December 2023
Reply from AcudocX Pty Ltd
We are pleased to hear that you had a positive experience using our service. Thank you for choosing us!
This was the first time I had to translate anything. The experience was great
It was quick and faster
28 November 2023
Reply from AcudocX Pty Ltd
We are pleased to hear that you had a positive experience using our service. Thank you for choosing us!
Reply from AcudocX Pty Ltd
We are pleased to hear that you had a positive experience using our service. Thank you for choosing us! We hope that your experience will be even better next time.
Good online tool and swift service
3 November 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Fast and lower cost than other similar…
Fast and lower cost than other similar translation services
22 October 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Great service 👏
17 October 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Experienced translators for fast result
Experienced translators that improved my translation and added accurate details for driving licenses. They do pay attention, and work fast.
Will definitely use again.
16 October 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
prompt and helpful replies with…
prompt and helpful replies with practical advice that was very useful
29 September 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
Fast and accurate
27 September 2023
Reply from AcudocX Pty Ltd
Thank you for your kind feedback. We wish you the best!
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