Australian Translation Services Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting the quick turnaround times for translations. Many people appreciate the professional and helpful staff, who are frequently mentioned for their excellent communication and friendly approach. The user experience is often described as easy and seamless, with consumers finding the process straightforward and hassle-free. Reviewers also note the fair pricing for the high-quality services provided. However, some customers also noted instances of unprofessionalism and concerns regarding the quality of work.

What people talk about most

Service

Consumers find service to be positive, highlighting its speed, efficiency, and professionalism. Many... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Response time

Clients share positive opinions on response time, consistently praising the speed and efficiency of the... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process to be extremely... See more

Price

People report positive experiences with price. Many customers found the pricing to be fair and reasonable,... See more

Based on these reviews

Rated 5 out of 5 stars

I am basing this as a 5 star service mainly because of Alex who made the whole process easy and quick - even when l made the mistake of sending the wrong document he reassured me it would be amended.... See more

Rated 5 out of 5 stars

The team at Australian Translation Services do a great job. I have used them numerous times over the years and each and every time they are courteous, very efficient, and 100% correct in their transla... See more

Rated 5 out of 5 stars

Very easy process with efficient responses and translation of document. I can't praised them enough. I researched first and asked for verification and worried about security. Assured me it's saf... See more

Rated 5 out of 5 stars

The Australian Translation Services team done a good job translating my hand written marriage certificate from portuguese to English. Paul was in charge of the process. He was polite, prompt and p... See more

Rated 5 out of 5 stars

A very quick and easy process in obtaining a translated birth certificate. All done within a couple of hours. I dealt with Chris and she was very responsive. Couldn’t recommend them enough. I will def... See more

Rated 5 out of 5 stars

The guys are wonderful, professional with a Humane touch. I had a chat with Alex from their team and Alex was very professional. Understood my scenarios, got me the best price and the turn around time... See more

Rated 5 out of 5 stars

Amanda and Paul have been really precious to help me getting my Italian driving license translated. In less than 24 hours was ready and they both have been nice and helpful.

Rated 5 out of 5 stars

The service was fast in terms of having the translation done, and helpful in terms of the customer treatment received. They deliver as they promise for the document I needed done. Thank you, guys.

Rated 5 out of 5 stars

Thanks Roy & team, great experience, patient & collaborative for a first time user of official *headaches🤭🤭*. Quick , accurate results. Recommend indeed. What else to say, thank you for making life... See more

Rated 5 out of 5 stars

Paul provided his translation services as professional and friendly as it can be. I recommend him for any translation you need, all the best Paul. cheers

Rated 5 out of 5 stars

Very fast and efficient! Got everything done within 24 hours. Amazing staff who communicate everything with you and keep you updated. Would use again for sure.

Rated 5 out of 5 stars

I had a highly positive experience with this organisation. Their work was fast, accurate, and fairly priced. 10/10 would recommend, and 10/10 would use again.

Rated 5 out of 5 stars

Always quick to respond and get the translations done for us in a timely manner - ATS is our go-to for all our translation needs.

Rated 5 out of 5 stars

I am very satisfied with the translation service I received. The team was fast, professional, and reliable, and the whole process was safe and transparent. In addition, the price was the best I found... See more

Rated 5 out of 5 stars

We have used Australian Translation Services for various different matters now and are always very pleased with the service. We recently needed to find a translator at the very last minute, and they w... See more

Rated 5 out of 5 stars

I highly recommend everyone to have there things done from ATS. I have my citizenship translated in just 2-4 hours. This is what we call value of time. And cost 40-50% cheaper than others. Woh hates o... See more

Rated 5 out of 5 stars

Paul did a great job helping me with the driver’s license translation. It was done in a quick and accurate manner, thanks.

Rated 5 out of 5 stars

Paul translated my documents from German to English. I had my translations ready within the specified timeframe. The service was user-friendly and communication was easy. Thanks!

Rated 5 out of 5 stars

Was very unsure about getting a document transranslated but it was made easy and very prompt no hassle at all would definitely use this service in the future

Rated 5 out of 5 stars

Very fast, efficient and very friendly!! I receive a reply in 1 minute even though I sent them a message at 2 am. Thank you so much Paul for your service and I hope you are getting enough rest 🙏

Rated 5 out of 5 stars

The translation was accepted without any issues, completed very quickly and error-free. Communication was flawless, friendly and answered my requests promptly. Was provided a certified copy right awa... See more

Rated 5 out of 5 stars

I had an exceptional experience with Australian Translation Service. Their customer service was genuinely outstanding — friendly, responsive, and always willing to go the extra mile. Communication... See more

Rated 5 out of 5 stars

Thank you for the fast and efficient service. Took only 2 hours to get our documents sorted.

Rated 5 out of 5 stars

You can trust all staffs there. Best services I’ve ever gotten received. All members there sincerely provided at their services to what I wanted and needed. The result? Of cause I got a suc... See more

Rated 5 out of 5 stars

Very swift with all communications. Easy and efficient process. All questions answered in a timely manner.

Rated 5 out of 5 stars

Thank you ATS I have had quick response from the team for all my translations requests I would like to recommend ATS to my friends and family

Rated 5 out of 5 stars

I was very pleased with the prompt responses in answer to my queries. Thought the staff were very efficient, friendly and helpful

Rated 5 out of 5 stars

Great service with prompt responses, and I was able to receive the translation within just a few hours.

Rated 5 out of 5 stars

This company help in support my request in a very short time window. The person who arrived was extremely professional and very easy to work with. I didn't have to worry about anything, it was a... See more

Rated 5 out of 5 stars

Extremally Quick process , seamless ! Very Helpful and friendly staff . Highly recommend

Rated 5 out of 5 stars

Paul is an excellent translator-accurate, reliable, and professional. I would be recommend to anyone who needs to translate the paper from Thai to English. Thanks again. Hannah

Rated 5 out of 5 stars

Translators are very quick response and even over the weekend. And also they fixed for me very quick after I reviewed

Rated 5 out of 5 stars

Australian Translation Services offered me a high-quality and efficient service with a nice cost-performance ratio. What especially surprises me is that the translator noticed the Taiwanese calendar a... See more

Rated 5 out of 5 stars

Fantastic service! My documents were translated in under 24 hours with excellent accuracy. The customer service was very responsive and helpful throughout the process. Highly recommend Australian Tr... See more

Rated 5 out of 5 stars

Alex, provide a good service and fast service. Thank you Alex we really appreciate.🙏

Rated 5 out of 5 stars

Good service provided by roy and really professional. Everything was planned on time

Rated 5 out of 5 stars

Australian Translation Services was very efficient: from the first inquiry to the delivery of the documents, they were prompt, always communicating about prices and delivery times. I would highly re... See more

Rated 4 out of 5 stars

Really good experience after I had a really bad one with someone else. You can deal with 1person the whole way wich makes it extremely easy. Quick and professional job without mucking around.

Rated 5 out of 5 stars

Paul was amazing with his service and expertise, would highly recommend this service. They also have a WhatsApp, where you can communicate fast should there any be any concern.

Rated 5 out of 5 stars

I am a regular customer of ATS. Always consistent and fast. Really appreciate your support and service.


Company details

  1. Translator

Written by the company

We provide Professional Translation Services in Australia. We have the largest pool of NAATI-certified translators and Interpreters that help corporates, government, not-for-profits, and individuals bridge the language gap.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

5-star
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Rated 5 out of 5 stars

the best NATTI traslation service ever.

This is the best NAATI-certified translation service in Australia. Whenever I need translations, they are always available and incredibly helpful. They save me both time and money, and the turnaround is very fast.

Even when I made multiple mistakes and had to request revisions, they handled everything without hesitation and were always willing to help. Their support was quick, professional, and reliable.

I highly recommend this service to anyone looking for accurate and efficient translations in Australia.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast, friendly and cost effective.

Fast, efficient and very professional. I thought the prices were also reasonable for such great service.
Had various documents translated and they were spot on.
Thank you to the team for prompt comms and replies.
Will continue to use.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Paul and his team were so helpful and efficient. Everything was handled quickly, and I really appreciated how professional Paul was throughout the process. Excellent Paul👍

4 April 2026
Unprompted review
Rated 4 out of 5 stars

Great communication

Great communication, very prompt reply and quick delivery of the translated documents. Paul kept the communication open and very clear. Price is a bit high but it compares to other similar services online so I think these are the rates these days.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Interpretation person for wedding

This company help in support my request in a very short time window.
The person who arrived was extremely professional and very easy to work with.
I didn't have to worry about anything, it was all done.
Thanks for wonderful service.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

They helped me with great patience and…

They helped me with great patience and professionalism throughout the entire process.

I'm in France, and I was worried it might be difficult to contact them, but not at all; it was relatively easy by email.

I dealt with very friendly and communicative agents. Everything was clear. I highly recommend this company.

I won't hesitate to recommend them to others because it was truly a pleasure doing business with them.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Personal attention was spot on! Thanks Alex 🙌

I am basing this as a 5 star service mainly because of Alex who made the whole process easy and quick - even when l made the mistake of sending the wrong document he reassured me it would be amended. I was guaranteed by Alex that l would receive my translation by the morning before my appointment and that promise was kept. Thank you Alex 🙌

3 March 2026
Unprompted review

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