ACT Credit Management Ltd Reviews 195

It was amazing talking with Hamza. The experience was excellent. The reassurance was what helped me feel like I belonged. Friendly and willing to help.

I’ve been in a totally horrendous and life altering financial situation and Abs was really understanding, compassionate and helped me come up with a solution instead of frightening me even more. I am genuinely grateful for his help, or I would have been wo

Surprisingly understanding and reasonable. Easy to contact and willing to work with you. Staff are always friendly.

Thanks to Hamza! Very good communication, reasonable and easy method!

Speaking with hamza was a great relief, To be very honest I have never had a bad experience with any of the ACT staffs I have spoken with in a while and Hamza is not left out... Keep being positive hamza and Co. Lots of love

I was incredibly anxious about confronting my debt and have been putting it off for too long. After speaking with Hamza on the phone, i felt a great relief. He was incredibly kind and understanding of my situation, especially as a young person just out of uni. We were able to come to an affordable plan for me to start paying off my debt. I was spoken to with respect and compassion, something that was an incredible comfort to me in this situation.

Melina did a great job, much appreciated

I was attended too by Nisha Chohan, she is very knowledgeable and supportive.
She took her time to answer all my questions, explained the options and the plan going forward. That put my mind at ease because i felt valued even under the circumstances.
Thank you very much for your support today Nisha,

Hamza was really helpful and understanding. Really friendly and put in an affordable plan.

Nisha is so lovely, i didn’t expect to have an easy and understandable process.
Happy for her to assist my plans and make it easy!

I’ve been very nervous for a while about sorting out my debt considering I’m very young, and avoiding my problems is to be my first resort. I spoke to Arsalan on the phone and he was extremely kind and understanding when coming to an agreement.

I recently had the pleasure of contacting customer service via phone, and I must say the experience exceeded my expectations. The representative I spoke with was not only courteous but also extremely knowledgeable. They patiently listened to my concerns, addressed each issue with precision, and provided clear and helpful solutions.

What impressed me most was the efficiency of the call – no long wait times, and the representative seemed genuinely dedicated to resolving my queries. It's rare to find such a seamless and pleasant customer service interaction these days.

Kudos to the team for their professionalism and customer-centric approach. This positive experience has undoubtedly strengthened my confidence in the company's commitment to customer satisfaction.

Jerome was very helpful in all the ways
Highly professional and understanding.

Justin Yoong was helpful and professional

quick, easy and uncomplicated

Spoke to a staff member Jerome. He was absolutely fantastic and very helpful. Dealt with my issue straight away as I was having problems dealing with other members of staff. Thanks again Jerome for you great service.

Spoke to Jerome today who was very understanding and made the process quick over the phone.

Justin had great communication skills, listening to the costumer and resolving the issue in seconds. This was just what i was looking forward to get. Thank you!