Acrobits Reviews 

122
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The Acrobits team have really gone above and beyond to guide us through the process to get up and running with their apps. I appreciate the speed of responses and effort put forth to make our experie... See more

Company replied

Rated 5 out of 5 stars

We used the Cloud Softphone generic app, and they make it so easy to get going. It doesn't cost anything to get started and you can have a functional softphone (with limitations) within a few minute... See more

Rated 5 out of 5 stars

Acrobits Cloud Softphone – A Must-Have for Any VoIP Provider We've been using Acrobits Cloud Softphone as the default mobile app for our FibreMax.au customers for over four years — and it c... See more

Company replied

Rated 5 out of 5 stars

We build our own white label Softphone. Cloud Softphone has all the features we needed, price is reasonable and the quality of the product is excellent. Even though there is no traditional Chinese sup... See more

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Acrobits is a privately owned software development company creating VoIP Clients for mobile platforms, based in Prague, Czech Republic.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Onboarding process was simple and…

Onboarding process was simple and thoroughly explained. Great product!

19 June 2024
Acrobits logo

Reply from Acrobits

Claudio, thanks for the feedback! We're glad you found the onboarding process easy to follow and that you're enjoying the product. Your positive experience means a lot to us.

Rated 5 out of 5 stars

Great in detail

Every detail is solved!

31 May 2024
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Reply from Acrobits

Thanks for the positive feedback! We're glad you noticed the effort we put into every detail. If you have any further comments or suggestions, feel free to share them with us.

Rated 5 out of 5 stars

Really good product

Really good product, very reliable and works well for our customers

1 April 2024
Unprompted review
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Reply from Acrobits


Mohamad, thanks a lot for the positive review! We're thrilled to hear our product is working well for your customers. If you ever need anything, just let us know. We're here to help!

Rated 5 out of 5 stars

A++++++

Really good product, very reliable and works well for our customers

11 April 2024
Unprompted review
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Reply from Acrobits


We're thrilled to hear that you're happy with the App! Thank you for your support and for choosing us to meet your needs. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

My 5 start rating is for Alejandro…

My 5 start rating is for Alejandro Carrasquero. Over the past 6 months, he has supported me and my Dir/TechOps as we evaluated Cloud Softphone as a replacement for Bria and Zoiper. Alejandro guided us through the application process, explaining all of the features and how they worked.

Another important requirement in addition to calling was the ability to integrate our texting platform with Cloud SF. When we were initially unable to get things to work, Alejandro figured out what the problem was and we were able to get everything working.

As a result of Alejandro's hard work over six months, we are now a happy reseller of Cloud SF to our family of 100+ MSPs with 5,000 customers!

27 March 2024
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Reply from Acrobits

Thank you so much for your fantastic review! We are delighted that Alejandro has been able to help you through this transition process and look forward to continuing to support your success.

Rated 5 out of 5 stars

Great product!

10 August 2023
Unprompted review
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Reply from Acrobits

Fred, we're thrilled you loved it! Thanks for choosing our App!

Rated 5 out of 5 stars

Great quality, reliable and user friendly

The app is very user-friendly and easy to you.
There are many premium features that you can customize.
The quality of the call is cluster clean, never faced any issues.

23 January 2024
Unprompted review
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Reply from Acrobits

Thanks for your review! We're thrilled to hear you're enjoying our app. We're here to provide the best experience possible and always available if you need assistance!

Rated 5 out of 5 stars

The product is excellent

The product is excellent, it works well on both iOS and Android, but that's not what makes the difference. The difference has been made by the availability, courtesy, professionalism, and efficiency of all the people I had to interact with.

26 January 2024
Unprompted review
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Reply from Acrobits

Thank you for your positive review! We're glad our product and team met your expectations.Your feedback truly inspires us to continue delivering exceptional service. If you ever have more questions or need assistance, feel free to reach out. We appreciate your choice and value your feedback!

Rated 5 out of 5 stars

Works like a charm

From the very beginning till the release, Acrobits solution works like a charm. Documentation and available support is very professional. We were able to release our white label iOS and Android app within a few weeks. (implementing our own Autoprovisioning)
The support from Acrobits stuff was always very responsive and helpful.

17 January 2024
Unprompted review
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Reply from Acrobits

Christian, thank you! We're thrilled that Acrobits worked smoothly for your white label app, and we appreciate your positive comments about our documentation and support. If you need anything else, we're here to help!

Rated 5 out of 5 stars

We're starting using the white label…

We're starting using the white label product in our company, for Android and iOS. So far? Works like a charm. Really a recommended product if a company already has a pbx either onprem or cloud, and wants to add clients for mobility workforce.

29 December 2023
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Reply from Acrobits

Thank you for sharing your positive experience with our white label product! We're delighted to hear that it's working well for your company's mobility needs. If you have any further feedback or suggestions, feel free to let us know. We appreciate your recommendation!

Rated 5 out of 5 stars

Fantastic

The support has been fantastic and very patient to work with.

28 December 2023
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Reply from Acrobits


Wendi, thank you for your kind words! We appreciate your choosing us and taking the time to share your positive experience!

Rated 5 out of 5 stars

Acrobits did a good job supporting us

Acrobits did a good job supporting us. While their documentation could use some improvement, they were able to work directly with our Mobile Development team to help us implement a high quality application for our customers. We appreciate their attentiveness and follow through.

12 December 2023
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Reply from Acrobits

Julian, thanks for your positive feedback! We're glad to have supported your Mobile Development team. Your comments about our attentiveness and follow-through mean a lot.

Looking forward to continuing our collaboration.

Rated 5 out of 5 stars

Great company

Great company, good support.

8 December 2023
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Reply from Acrobits

Dear Richard, thanks for the positive feedback! We're glad you had a great experience with our company and found our support helpful. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Extremely satisfied with the Acrobits SDK integration

We have developed a new UC Mobile App from scratch and after looking at different possibilities, we decided to leverage the Acrobits SDK. This was our best decision. The SDK appears to work beyond our expectations for both iOS and Android. It is very robust, reliable and it is constantly improving. The use of the SDK has reduced our development and time to market considerably. In addition, the Acrobits team provided from day one a great support with all the necessary information to be able to integrate the SDK into our new developed application in a very timely manner.

6 December 2023
Unprompted review
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Reply from Acrobits

Philippe, we're delighted to hear that our collaboration and the use of the Acrobits SDK have exceeded your expectations. We appreciate your trust in us and are here for any future inquiries. Thank you for choosing Acrobits!

Rated 5 out of 5 stars

We use Acrobits' whitelabel softphone…

We use Acrobits' whitelabel softphone application for our hosted VoIP system.

Onboarding was extremely smooth and the apps work very well both on iOS and Android.

I have no issues recommending acrobits, top work guys and special shout out to Milan!

28 November 2023
Unprompted review
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Reply from Acrobits

Aaron, thank you for the positive feedback! We're delighted that the onboarding was smooth, and our whitelabel softphone apps work well. We appreciate your recommendation.

Rated 5 out of 5 stars

One of the best Whitelabelled Softphone Alternative

We are purchasing the Whitelabelled Softphone solution from Acrobits. Alejandro has been of great support during the implementation of their solution.

5 May 2023
Unprompted review
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Reply from Acrobits

Thank you for taking the time to share your positive experience with us, Piyush ☺️ We are delighted to hear that Alejandro provided you with great support during the implementation process. We’re always here to help.

Rated 5 out of 5 stars

Highly recommend Acrobits!

Having worked with countless vendors and providers in the telecom industry for 20+ years, I can say that the experience with Acrobits has been one of the best. Not only is their technology great, but they have an excellent sales and support staff to back it up.

1 April 2023
Unprompted review
Acrobits logo

Reply from Acrobits

Thank you for sharing your positive experience with Acrobits! We are thrilled to hear that you found our tech and sales/support staff to be excellent. Our team takes great pride in providing top-notch solutions and support to our customers, and we are delighted to know that we could meet your expectations.

Rated 5 out of 5 stars

Very reliable app and great organization behind it

The mobile app has been very reliable and fulfills the needs of our customers. The ease to onboard has made it very simple to introduce this app into our service portfolio. The technical support is very timely and always spot on.

9 March 2023
Unprompted review
Acrobits logo

Reply from Acrobits

Hi Mario, thanks for this positive response 😄 We’re thrilled to hear that our app has been reliable and fulfilled the needs of your customers. Thanks for trusting us to be your provider!

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