Achieve  Reviews 12,475

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and prompt attention received. The service provided is often described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with certain consultants, describing them as rude, pushy, and unhelpful, particularly when trying to sell a loan. A few other people also felt that some employees did not listen to their needs and were unprofessional in their communication.

What people talk about most

Staff

Consumers generally report positive experiences with staff, often highlighting their helpfulness, knowledge,... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Service

Clients share positive opinions on service, highlighting the efficiency and ease of the loan process. Many... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe the process as simple, easy,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a very pleasant interaction, despite the length of time, and some initial clarifications, all went really well. I hope Leonardo reads a book called The Zoologists's Guide to the Galaxy, because... See more

Company replied

Rated 5 out of 5 stars

Working with Achieve was great. The whole process did not take long, the agreement was very straightforward, and they were up front about everything. More importantly, Tracy made my experience great.... See more

Company replied

Rated 5 out of 5 stars

Celeste is a professional yet able to treat customers with personal and prompt attention. My husband and I are in a field that is completely immersive. We cannot use cell phones while working. Th... See more

Company replied

Rated 5 out of 5 stars

As always, I was dubious as to whether this company was legit or a scam. I was willing to hear what they had to offer, but I was only researching and not in need or desperate. Whenever something was... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Achieve

Written by the company

Achieve logo

Achieve is a leading digital personal finance company built to help everyday people like you get on, and stay on, the path to a brighter financial future. We offer personal loans, home equity lines of credit, debt solutions, and smart money tools and education to help single parents, entrepreneurs, newlyweds, underemployed people and so many more thrive financially. Through innovative tech, intelligent analytics and most importantly, an empathetic human touch, we deliver personalized money solutions built around you, for you. Make today the day you consolidate high-interest debts, free up extra cash and move forward in a life-changing way. Over the past twenty years, Achieve has served over 1.5M members, helping resolve $20B in debt and making over $13B in loans.

Learn more about:

Life after debt starts at Achieve

Achieve profile image

Achieve.com (NMLS #138464), Achieve Loans, Achieve Personal Loans, and Achieve Debt Relief are separate operating subsidiaries of Achieve Company. Debt settlement is available through Achieve Debt Relief (NMLS #1238929). Personal loans are available through Achieve Personal Loans (NMLS #227977) originated by Cross River Bank, a New Jersey State Chartered Commercial Bank, and may not be available in all states. Home Equity loans are available through Achieve Loans (NMLS #1810501). All loan and rate terms are subject to eligibility restrictions, application review, credit score, loan amount, loan term, lender approval, credit usage and history.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Rated 5 out of 5 stars

Achieve finds ways to say yes!!

I was looking at loans so that I could do some additional home improvement options.

The 1st company I dealt with stated that because of an existing Heloc loan that we took out to replace a 18 year old A/C and furnace unit that they were unable to approve us.

I Googled Heloc loans and Achieve popped up so reached out and dealt with advisor Todd Raccuglia who stated all they needed to do was increase the amount of the loan request to cover the payoff for the 1st Heloc loan as well as one of our vehicles that had a little bit higher interest rate (I was told my Todd that they would even set up the payments directly to the auto loan company and the bank that had our Heloc loan.

Wow, someone that can think outside the box and provide a solution.

I was kept in the loop the whole time through emails as well as text messages and that anytime a new step had to be completed I was immediately notified.

My loan Processor was Monique Guzman and again, more people keeping me in the loop as well as coordinations with the notary for making sure all the paperwork was filled out to get the loan payout completed.

Side note, I did my due diligence by focusing on reviews (Both the positive and the negative and Achieve has (Out of over 12K reviews) a 4.8% overall rating with 90% 5 star satisfaction rate customers and 2% 1 star reviews.

And with full disclosure I started to type this up on (4/6/2026) the day before I was to receive the funds to make sure everything was in order.

Ok, April 7th and the funds are now in my bank as per the agreement.

April 8th: Received receipt that our previous Heloc loan was paid off.

April 10th our car was paid off.

So as we speak everything has been EXACTLY as stated.

26 March 2026
Unprompted review
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Reply from Achieve

Hi Steve,
We're happy to hear that you had a positive experience! It's great to know that our team could provide a solution for your home improvement needs. We appreciate you sharing your detailed journey and are glad everything went as planned. Thanks for your review!

Rated 5 out of 5 stars

Kelsey was so professional and kind

Kelsey was so professional and kind. One thing I really liked was she wasnt pushie. She took the time to explain the process and my options.
She was also very patient as well worked through some tech issues, my end, not hers. She made the process do able. She needs a raise!

14 April 2026
Unprompted review
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Reply from Achieve

Hi Barbara,
We’re so glad Kelsey could make the process easy and stress-free for you. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

First and foremost Brianna Apger ❤️👍🏾 is…

First and foremost Brianna Apger ❤️👍🏾 is a jewel she truly assisted me made my journey into this loan process comfortable & realistic, my Life feels a little lighter because of I actually see the process shaping from monitoring the dash board.

The company lives up to it's duties of assistance to hard times & making dark times become a way out of that stage I was in so thanks Brianna & this company.!!!

1 April 2026
Unprompted review
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Reply from Achieve

Hi Born,
It’s great to hear that Brianna helped make your journey more comfortable. Thank you for trusting us to help lighten the load!

Rated 5 out of 5 stars

The team at Achieve Personal Loans was…

The team at Achieve Personal Loans was extremely professional, knowledgeable, and supportive throughout the entire process. I’m especially grateful to Joseph for his assistance he made everything clear and easy to navigate.

I highly recommend this company to anyone considering a personal loan.

7 April 2026
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Reply from Achieve

Hi Samuel,
Thank you for the recommendation! We’re happy to hear that Joseph provided the professional and clear support you needed to navigate the process. We appreciate you choosing Achieve.

Rated 5 out of 5 stars

Lara Sabbagh was Extremely helpful and…

Lara Sabbagh was Extremely helpful and patient.  Explained the whole process thoroughly and got me the best rate/loan feasible. 

13 April 2026
Unprompted review
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Reply from Achieve

Hi Jahzeel,
Thank you for sharing your experience! We’re glad Lara was able to thoroughly explain the process and secure the best rate for you.

Rated 5 out of 5 stars

I applied for a certain loan amount and…

I applied for a certain loan amount and Achieve let me have exactly the amount I needed on good terms. I am very satisfied with them,

13 April 2026
Unprompted review
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Reply from Achieve

Hi Robert,
We're happy we could provide the loan amount you needed with favorable terms. Thank you for sharing your satisfaction with our services!

Rated 5 out of 5 stars

The representative Michael Dipasquale… Refinance Services

The representative Michael Dipasquale was knowledgeable of the issue I was having and able to answer my questions as well as provide the service that I requested.

13 April 2026
Unprompted review
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Reply from Achieve

Hi Conrad,
We're happy to hear that you found our service helpful and informative. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

I was very impressed with the…

I was very impressed with the experience. What I particularly found to be of the utmost professionalism is that Ms Burrios stayed on the phone with me to assist me with ensuring that my documents were sent in properly. I can't express how simple Ms Burrios made this process.

13 April 2026
Unprompted review
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Reply from Achieve

Hi Marc,
We’re so pleased to hear about your experience! It’s wonderful to know that Ms. Burrios provided such professional support and made the document process simple for you.

Rated 5 out of 5 stars

Very Good Experience

Keenan was very helpful and friendly. He walked me through the whole process and explained everything very clearly. I would recommend Achieve to my friends and family.

13 April 2026
Unprompted review
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Reply from Achieve

Hi Kathy,
It’s wonderful that Keenan was able to explain the process so clearly and make you feel comfortable. We truly appreciate you recommending Achieve to your friends and family!

Rated 5 out of 5 stars

Had a great well-informed person to…

Had a great well-informed person to work with. Rod took his time and made certain I got all the details needed.

1 April 2026
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Reply from Achieve

Hi Oakie,
We're happy to hear that you had a well-informed person assisting you! We appreciate that our team member took the time to ensure you received all necessary details.

Rated 5 out of 5 stars

Brianne made this whole thing a smooth…

Brianne made this whole thing a smooth process, answered all questions and doubts I may have had. Would highly recommend her as an agent.

1 March 2026
Unprompted review
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Reply from Achieve

Hi Timothy,
We're happy to hear that the process was smooth, and all your questions were answered. We appreciate you recommending our advisors, thank you for your feedback!

Rated 5 out of 5 stars

Tyler was extremely helpful and…

Tyler was extremely helpful and professional! Excellent service! Highly recommend.

12 April 2026
Unprompted review
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Reply from Achieve

Hi Carolyn,
We're happy to hear that you had such a positive experience. Thank you for sharing your kind words and for your recommendation!

Rated 5 out of 5 stars

The staff member was amazing

The staff member was amazing, professional and patient. Her presentation and how she showed sincerity made feel comfortable as well the thorough information assisted me throughout the process.

31 March 2026
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Reply from Achieve

Hi Nena,
We're happy to hear that our staff was amazing, professional, and patient! It's great to know the presentation and thorough information made you feel comfortable throughout the process.

Rated 5 out of 5 stars

The person I talked to was…Tracy Barrios

The person I talked to was professional, patient, and provided detail information and answered all of my questions.

10 April 2026
Unprompted review
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Reply from Achieve

Hi Sher,
We're happy to hear that the person you spoke with was professional and patient, providing detailed information and answering all your questions. We appreciate your feedback!

Rated 5 out of 5 stars

Patient and friendly

Patient and friendly

9 April 2026
Unprompted review
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Reply from Achieve

Hi Maurice,
We really appreciate the shout-out! Our goal is always to make every interaction as smooth and friendly as possible. Thanks for choosing us!

Rated 5 out of 5 stars

Great way to get a loan

I liked the way Tyler helped me with getting the loan, very respectful and cordial he is knowledgeable and very patient, he answered all my questions

9 April 2026
Unprompted review
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Reply from Achieve

Hi Fidencio,
We’re so glad to hear that Tyler was able to assist you with such patience and professionalism! Providing knowledgeable and respectful service is exactly what we strive for. Thank you for choosing Achieve!

Rated 5 out of 5 stars

Everything was easy

Everything was easy. Mike was very patient and helpful. He made me feel so much at ease.

8 April 2026
Unprompted review
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Reply from Achieve

Hi Mark,
We’re so glad to hear that Mike made the process easy and helped put you at ease! We appreciate the feedback and are happy to have you with us. Thanks for choosing Achieve!

Rated 5 out of 5 stars

It is very good

8 April 2026
Unprompted review
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Reply from Achieve

Hi Harith,
We really appreciate the feedback! Quality is our top priority, and we’re glad to know we hit the mark for you. Thank you for choosing Achieve.

Rated 5 out of 5 stars

Joseph was very helpful and worked hard…

Joseph was very helpful and worked hard to finalize the loan very professional liked him a lot

8 April 2026
Unprompted review
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Reply from Achieve

Hi Roy,
We're happy to hear that you had a great experience and that the loan process was finalized smoothly. We appreciate your recognition of the hard work.

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