Acer UK Reviews 

Early days as I have only recently purchased this pc but I am very happy with it. Loved how easy it was to set up. It is very fast even when having several programmes open at the same time. Also love the non reflective glass. Very happy with my purchase.

My 3rd acer laptop, after having good experience with the first one in 2012 (still working by the way just software out of date) upgraded to acer A314 in 2023. Havent been using that one much so didnt realise at first that there was an issue with acer software, kept switching off everytime i used and then touch pad stopped working as well. Meanwhile bought acer A14AI as a back up and sent A314 to repair by acer approved laptronics since out of warranty. The costbis a rip off 80quid to just send,then 55 for their service which is probably free acer updates and touchpad "should" get fixed but not sure so ull find out after paid 135 quid for their service with no repair warranties, the new A15AI still under warranty meanwhile started playing as well, couldn't switch it on! Took multioke attemts ca 20 minuyes to have it on! this hopefully got fixed now by curries technical support as under warranty (had it only 1 month), apparently you need to update acer firmware under optional updates, which is probably what was causing problems with the A314 and for which acer repairer is charging me now 135 total as Acer and their affiliates do not advise customers free of charge that their products need updates!. The touch pad "may" get fixed by that, I was told, no warranties though. It's a joke! I contacted Acer first, their custiner setvice were "sad" by my problems, but couldnt help as it was out of warranty,with the newer one did not help as well, but seller did. Both laptops were on expensive side comparing to similar ones, I bought because I believed it was a good brand now I know they rip you off and are no help, their products have issues, they used to be good but not anymore! And no support unless you pay! The laptops were not cheap, spent over 1000 together, expected better than that!

This laptop was recommended to me by a professional IT person who understood my requirements and suggested this would comfortably meet my needs. Thus far I have not experienced any negative issues. All in all a good buy and very fair value, hence 5*.

They were really helpful

Really like my new all in one p.c.
Good price too

So far, so good.
I chose Acer because I believed it to be a reliable alternative brand.
It's early days, but so far my all in one is working well.

I purchased a new laptop to use at home for personal emails and housekeeping tasks, its been so easy, Thank you.

It’s been great since I bought it. It works perfectly for what I need, and I think once I get used to all the features and possibilities, it will be even more enjoyable.

I had previously had an Acer laptop so when looking at renewing it I looked at other makers and decided that I would stay with Acer. I am very pleased so far with my choice of Acer laptop. The price was very reasonable and the quality is great.

Delivery was atrocious but thats not Acers fault, but I did almost cancel the order. Easy to unpack, and put together. I had no quick start guide with the computer which was frustrating, however I'm not a complete idiot, I'm a partially assembled idiot. As someone in their late 50's who didn't grow up with computers, and also doesn't use one day to day I thought it would be harder than it was. Most of it was achievable when you applied a little common sense.
I am very happy with the computer now, as it is working great.

Pleased with the product good price. Not too keen on the touchpad but I’ll get used to it!

Easy to set up. All info transferred from old laptop.

As expected, it works well. I was hoping for the battery to last longer between charges.

Would like to have had instructions on how to set up tower with mouse and monitor, had to search internet to help me

I bought an Acer laptop only 20 months ago The battery which should last possibly 7 years has failed Phoned Acer and they did not show any concern but told me to phone a company who do their out of Warranty repairs. This would mean paying to send it off for investigation. Took it locally to a computer firm who confirmed battery completely failed which should not have happened after 18 months. How can a company sell a product which has a part fail after 18 months and not show any interest. WILL NOT PURCHASE Acer again

Trying to contact Acer to discuss an issue is an absolute nightmare, passed from one dept to the other, and another and another - you get gist.
Started communicating in Dec 2025, by Feb 2026 the issue was not even reviewed, let alone resolved.
I've given up, they ground me down.
DELL I'm sorry, I'll never leave you again...

I’m Olga Kyrylenko.
Order number: 30000193961

I have not received my item Predator Gaming 5G Router | Connect X7.

Despite placing and paying for the order, the product has not been delivered, and I have not received any clear information, updates, or a proper explanation regarding the delay. Customer support has been unhelpful and has failed to resolve the issue.

This experience has been extremely disappointing.
A well-known brand like Acer should provide reliable delivery and transparent communication.
At this point, I am left without either the product or a satisfactory response.

I would not recommend purchasing directly from Acer until these issues with order fulfillment and customer service are properly addressed.

Since the day I got it, this laptop has been the slowest one i have ever owned. Literally the one I bought for 20 quid 5 years ago works better than this brand new, expensive Acer laptop.

I bought an Acer all in one and the screen showed a fault within the first week. Customer service have very poor communication skills. Do not buy from them, terrible quality and terrible repair process with a unprofessional looking company Laptronic. Dpd have failed to collect the return as I live in a flat and dpd can't be bothered to come in the entrance to collect it. Acer claim its the only way to return it for repair.