EXCELLENT SERVICE-SECOND TO NONE.I did a part exchange but decided that the binoculars I got were not for me so I returned them for another pair which I am delighted with.The gentleman at ACE OPTICS w... See more
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Fantastic company, cannot recommend highly enough. I purchased a Swarovsky scope. Quick delivery, but I couldnt get on with it (my issue, not the scope). Ian at ACE arranged pickup by his courier. Del... See more
We visited the store to try out the binoculars before trying other makes that Ace didn't have in stock elsewhere. Ace were really patient and couldn't have been more helpful. Having later decided on... See more
My initial telephone call was to allay concerns I had about the type of binoculars which would be most suitable for me and my wife. The member of staff I spoke to was extremely polite and suggested i... See more
Company details
Information provided by various external sources
Ace Optics is an independent optics and photographic dealer, established in 1985. We offer friendly service and expert knowledge with no pressure to buy. In addition we are an official Swarovski Premier stockist and Kowa System authorised dealer.
Contact info
8 Belmont, BA1 5DZ, Bath, United Kingdom
- 01225466364
- aceoptics.co.uk
4.8
Excellent
480 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Ace Optics
We're glad to be able to help. Thanks for choosing Ace!
Reply from Ace Optics
Happy to hear that you found the ordering process straightforward. Thanks for choosing Ace!
Reply from Ace Optics
You're welcome, we are happy to help! Thanks for choosing Ace.
Great store: great products at good prices & excellent service
I was looking to buy a birding scope & Ian went above & beyond in his professionalism & courtesy. He allowed me to see & try (they have a really useful view out of their open rear window) a variety of used scopes (all of which were of excellent quality & good price). The ONLY reason I did not buy there & then is that I had to go & "re-negotiate" with my wife.
He was also very patient, informative offered much helpful advice, thank you so much.
Not a negative in the slightest but just be aware street parking in Bath is not always easy & their Belmont store (in Lansdown Road) does not have a "normal" shopfront.
29 March 2024
Unprompted review
Reply from Ace Optics
Appreciate your words and we are glad to know that you enjoyed the visit. Always happy to serve, please don't hesitate to contact us again if you need help or advice in the future!
Reply from Ace Optics
Glad to hear. Thanks for choosing Ace!
Good experience with Ace Optics
I think Ace optics give sound advice and are very quick to deliver products in stock
18 March 2024
Reply from Ace Optics
We're happy to be able to help. Thanks for choosing Ace.
Ace Optics provided excellent and efficient service
Ace Optics have provided excellent and timely service helped by using a delivery service that functions well unlike some of your competition. The item was packed well and dispatched immediately with rapid delivery.
16 March 2024
Reply from Ace Optics
We're happy to hear that our service was up to your expectations. Thanks for choosing Ace!
Although the camera didn't come up to…
Although the camera didn't come up to expectations you dealt with it in great fashion, top marks
22 February 2024
Reply from Ace Optics
We're glad to be able to help!
Reply from Ace Optics
Many thanks for your order. Thanks for choosing Ace!
Reply from Ace Optics
Glad to hear that our service was up to your expectations. Thanks for choosing Ace!
Reply from Ace Optics
Many thanks for your order, glad we were able to help. Thanks for choosing Ace!
Very helpful staff and prompt service
16 February 2024
Prompt service and delivery of order.
16 February 2024
Faultless service all round.
31 January 2024
I have made three purchases with Ace…
I have made three purchases with Ace Optics, delivery is quick and items are well packaged, I would recommend Ace Optics to anyone looking for birdwatching optics.
6 February 2024
Ace Optics good company to deal with
Good price, rapid delivery and Binoculars arrived in perfect condition. Would recommend Ace Optics for no nonsense professional service.
20 January 2024
Prompt receipt - an 'ace service'…
My package from Ace Optics was received within only a couple of days, was well wrapped & was exactly as described. I've used them before, & they continue to be be very reliable!
16 January 2024
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