A power adapter for a scanner. Took a little longer than anticipated to get here, can't find anything else to critisise this company. Without doubt I'd visit them first if I needed anything they pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found AC Adapters R US a pleasure to deal with. I ordered a simple cable which came promptly. Unfortunately, my Panasonic Camcorder could not recognise it. I simply what’s app’d them and they sent m... See more
AC Adaptors R Us delivered quickly and rectified problems without any issues. They were very helpful in helping to identify the right product to help me with a problem that I needed to address. They... See more
Wonderful customer service. I only wanted 1 small item , a power source e for a 6' nutcracker but couldn't find it anywhere. They adapted an AC power source for me and sent it for free to see if it wo... See more
Company details
- Battery Store
- Cell Phone Accessory Store
- Computer Accessories Store
- Electronic Parts Supplier
- Electronic Spare Parts and Components Store
Written by the company
Unit 1 Barrington Buisiness Park Leycroft Road Leicester LE4 1ET
Contact info
Unit 1 Barrington Business Park, Leycroft Road, LE4 1ET, Leicester, United Kingdom
- 0116 212 2754
- sales@acadaptorsrus.co.uk
- acadaptorsrus.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful customer service. Great company
Wonderful customer service. I only wanted 1 small item , a power source e for a 6' nutcracker but couldn't find it anywhere. They adapted an AC power source for me and sent it for free to see if it worked. It was overnight delivery. All communication by WhatsApp and telephone as I am 200 miles from them. Very special service. Will always have my custom now.
13 January 2026
Unprompted review
Fast an reliable service.
18 December 2025
Fantastic!
Brilliant communication , excellent customer service. Next day delivery too. All in all it was an excellent customer experience!
18 December 2025
Still waiting after 2 weeks...nothing…
Still waiting after 2 weeks...nothing seen, nothing heard...
18 December 2025
Reply from AC ADAPTORS R US LTD
LA874329039GB - Tuesday 23 December 2025
16:08
Your item is currently with Customs in the destination country.
BRUSSELS EUROPEAN MAIL CENTRE
Excellent service and value for money.
17 November 2025
Fast next day delivery and item as…
Fast next day delivery and item as described. Thanks for saving the Christmas lights !
24 December 2025
Unprompted review
Terrible!
Went to this place and was greeted buy a very odd fellow with very long fingers and a chin to match and a strange voice.
He told me he was going to fly a drone over my house just because he could by law.
11 March 2025
Unprompted review
Reply from AC ADAPTORS R US LTD
FAKE REVIEW - CYBERATTACK ON INDIVIDUAL WORKING HERE.
Christmas Tree Power Supply
Replacement power supply arrived in just a couple of days very quick dispatch 👍
10 December 2025
Unprompted review
A fast service
A fast service (prime like speed), it was also cheap. Product works well.
5 December 2025
Unprompted review
Great service
Great service, next day delivery as promised, item well packed and undamaged
22 October 2025
I explained what I wanted
I explained what I wanted, you interpreted my rambling, and it turned out perfectly.
17 September 2025
Very helpful. Fast response and fast delivery
Didnt know what plug i needed to buy. Messaged them on whatsapp and with less than 48 hours (over the weekend) they told me the plug i needed with a link.
I brought it straight away and came within 2 days
12 August 2025
Unprompted review
Thank vyou so much for sending the ac…
Thank you so much for sending the ac adopter . I am very pleased and I rate you very highly for your delivery and attention to detail
Thank you once again from a very satisfied customer Kate
21 July 2025
Not the way it should go
I both a adapter and you send it to a wrong adres.
When I ask to send it to the right adres you ask me to order it again. I don't think this is how you solve a problem. And I paid 22,31 euro and get 12,66 euro back. So I lost 9,65 euro.
21 July 2025
Reply from AC ADAPTORS R US LTD
We refunded you in full once the failed delivery returned back to us. May you please remove this review which was in no way our fault at all?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.