Absolute Plantation Shutters Reviews 1,562

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, noting that interactions are pleasant and informative. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and smooth process from initial consultation to installation. Consumers are particularly impressed with the high quality of the product and the excellent customer service throughout. However, some customers also noted issues with product quality, specifically mentioning imperfections like bubbles and flaws in the shutters. A few other people also felt that the customer service and communication were poor, citing delays, unexpected color discrepancies, and a lack of responsiveness regarding issues encountered during installation.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the team for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service from... See more

Product

Customers had positive experiences with the product. Many reviewers are very pleased with the high quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Customer service

Users describe positive interactions with customer service. Many customers praised the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A number of factors make this an easy recommend. Firstly, the showroom gives you chance to experience the shutters first-hand, and get expert advice. Secondly, the finished product is superbly crafted... See more

Rated 5 out of 5 stars

We recently used absolutely shutters and couldn’t recommend them enough. From our initial meeting it was apparent they had a wealth of knowledge and gave us so many options to make sure the shutte... See more

Company replied

Rated 5 out of 5 stars

James at Absolute Shutters gave advice on styles, louvres, architraving and hinges. He measure up and returned to fit them. Very professional and tidy. All cardboard taken away. We are very ple... See more

Rated 5 out of 5 stars

We had three sets of shutters installed on 23 January 2026. The installers arrived very punctually at 9.00am (albeit without any 30 minute pre-warning - but that was OK). The installation was carried... See more

Company replied


Company details

  1. Door Shop

Written by the company

The UK's favourite 100% Hardwood Plantation Shutter Company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great job done

Carl and Derek did a great job. Fully cleaned up after the work as well. Would highly recommend.

1 May 2026
Unprompted review
Rated 3 out of 5 stars

Fitters did a great job

Fitters did a great job. Speedy, friendly and explained the how to open them etc to avoid damage to them.
If only the shutters had been ready in the timescale provided. Went with these as a recommendation but would not use the firm again.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I have used Absolute Plantation…

I have used Absolute Plantation Shutters 3 times now over the years and the whole house is now complete. The service is exceptional from Peter coming out to measure to Carl and Derek fitting.I would highly recommend this company the product is very well made and looks great.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time we’ve used this…

This is the second time we’ve used this company. So impressed by the first time, that when we moved house we just rang up and booked again - we didn’t even go to the showroom or anything, just said same again please! 😊

Great team, communications, and quality. Lovely fitters.

23 April 2026
Unprompted review
Absolute Plantation Shutters logo

Reply from Absolute Plantation Shutters

Thank you so much, David, for coming back to us and for taking the time to leave this review.

We’re delighted to hear you were so happy the first time that you felt confident to just ring up and say “same again please” in your new home. It’s great to know the whole team, from communication through to the fitters on the day, have looked after you well and that you’re pleased with the quality of the shutters. Any time you’d like to look at ideas for future rooms, you’re always very welcome to pop into our showroom to see what we can do next.

Rated 5 out of 5 stars

Great service

Great service. Very happy with the blinds and The guys were great

22 April 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Rob, for leaving us this review.

We’re really pleased to hear you’re very happy with the shutters and that the guys took good care of you on the day. All of our wooden shutters are made to measure in our own factory, so it’s great to know the finished result and service lived up to expectations. If you’re ever nearby, you’re very welcome to pop into our showroom to see more of our range or chat through any future ideas.

Rated 5 out of 5 stars

Carl and Derek were amazing

Carl and Derek were amazing. Quick, tidy and friendly. These are the second second set of shutters we’ve had from Absolute as we were so pleased with the ones we had fitted in my husbands office. Really great service from beginning to end of the process.

15 April 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Jacqueline, for taking the time to leave such a lovely review and for coming back to us for a second set of shutters.

It’s wonderful to hear that Carl and Derek were quick, tidy and friendly, and that you’ve been so pleased with both your husband’s office shutters and your new installation. All of our wooden plantation shutters are made to measure in our own factory, and it’s great to know you’ve had a really smooth experience from the first visit right through to fitting. You’re always very welcome to pop into our showroom any time you’d like to explore ideas for other rooms or see more of what we can do.

Rated 5 out of 5 stars

excellent workmanship

Two men who came carl and Derek were very good. Clean tidy and well mannered. Did a fabulous job in no time at all of fitting the shutters. highly recommend.

14 April 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much for your lovely review and recommendation.

We’re delighted to hear that Carl and Derek looked after you so well and that you were pleased with the workmanship, cleanliness and speed of the installation. We manufacture our wooden plantation shutters in our own factory and every set is made to measure, so it’s great to know the finished result hit the mark. If you ever fancy seeing more ideas or options for other rooms, you’d be very welcome to pop into our showroom to have a look around and chat to the team.

Rated 5 out of 5 stars

Great installation

Very quick installation, the guys were very friendly and cleaned up after themselves leaving no mess! Highly recommend.

13 April 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Hi Tom,

Thank you for your fantastic 5-star review and for recommending us – it’s great to hear that you were pleased with the quick installation and that the team left everything clean and tidy with no mess.

All of our solid wood plantation shutters are designed and manufactured in our own factory, so it’s really important to us that the installation experience reflects the same high standards of quality and care.

If you ever have any questions or are thinking about shutters in other rooms, please feel free to get in touch or visit our showroom to see more of what we do.

Rated 5 out of 5 stars

Great service

Great service,very friendly and professional both of the men. Kept everything clean and tidied up after the had finished. Couldn’t have asked for better customer service

13 April 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Hi Sophie,

Thank you so much for your lovely 5-star review and for mentioning how friendly, professional and tidy the fitters were – we’ll make sure your comments are passed on to the team.

All of our wooden plantation shutters are designed, manufactured and finished in our own factory, and it’s great to hear that the installation and customer service matched the quality of the product.

If you ever need anything in the future, you’re very welcome to contact us or pop into our showroom to see more of our range and chat through any ideas for other rooms.

Rated 5 out of 5 stars

carl and derek

carl and derek , were amazing. my Autistic grandson had broken the blind , they came and were very professional and caring , couldn't of asked for more a massive credit to the company x

24 March 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much for taking the time to share such a lovely review. We were incredibly touched to hear about your experience with Carl and Derek.

At our core, we believe that providing great service is about more than just a professional installation—it’s about showing care and understanding for our customers' unique situations. We are so glad that Carl and Derek could help get your shutter back in order and make the process stress-free for you both. They truly are a credit to our team, and we’ve made sure to pass your kind words along to them!

Whether our team is crafting quality products in our factory or helping families find the perfect fit in our showroom, we always aim for the level of excellence you described.

Thank you for choosing us, Helen. We wish you and your grandson all the best!

Rated 5 out of 5 stars

Excellent professional friendly…

Excellent professional friendly service..from sales to fitters..many thanks..

11 March 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Stuart, for your kind words and for taking the time to leave this review. We are delighted to hear you received excellent, professional and friendly service from our team, from the initial sales visit right through to the fitters.

All of our shutters are made to measure in our factory, and we are very proud of the care and quality that goes into every order. You are always very welcome to visit our showroom to see more styles and ideas if you are ever considering shutters in other rooms in the future.

Rated 4 out of 5 stars

The fitters arrived on time @ 7.30am

The fitters arrived on time @ 7.30am, they were courteous & tidy workers.
Very happy with the shutters & they allow easy access to clean the windows. Everything was explained about maintenance once finished.
Being honest they are a little expensive but it's a quality product.

9 March 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you very much, Dek, for sharing this thoughtful review. We are really pleased to hear that the fitters arrived on time, were courteous and tidy, and that you are very happy with how the shutters look and how easy they make it to clean your windows.

We truly appreciate your recognition of the quality of the product. Our shutters are made to measure in our factory using high quality materials, and while they may not always be the cheapest option, we work hard to ensure they offer long-lasting value and performance for your home.

Rated 5 out of 5 stars

Excellent work

Carl and Derek came today to install my shutters they both did amazing job very professional, very tidy my shutters look amazing thank you so much.

10 March 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Michelle, for taking the time to leave this wonderful review. We are delighted to hear that Carl and Derek did such an amazing, professional job and that your new shutters look fantastic.

All of our shutters are made to measure in our factory, and we are very proud of the quality and care that goes into every set. You are always very welcome to visit our showroom to see more styles and ideas for any future rooms you may be considering.

Rated 5 out of 5 stars

Great product

Carl and Derek have been brilliant, quick installation and the product looks fantastic.
Definitely recommended!

9 March 2026
Unprompted review
Absolute Plantation Shutters logo

Reply from Absolute Plantation Shutters

Thank you so much for your lovely review and recommendation. We are delighted to hear that Carl and Derek looked after you so well and that you are pleased with the quick installation and fantastic finish.

​All of our shutters are made to measure in our factory, where we focus on quality at every stage, and you are always very welcome to visit our showroom to see more styles and options for any future projects.

Rated 5 out of 5 stars

Front bedroom shutter by Karl and Dec…

Front bedroom shutter by Karl and Dec installation was completed in a timely manner

Clean tidy. Very pleasant workman.

28 February 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you very much, Paul and Debra, for sharing your experience with us.

It is great to hear that Karl and Dec completed your front bedroom shutter installation in a timely and tidy manner, and that you found them so pleasant to have in your home. All of our shutters are produced through our factory process to ensure a high-quality finish, and it is lovely to know this is reflected in the final result.

If you are ever nearby, you are always welcome to visit our showroom to see more ideas or talk through any future projects. Thank you again for choosing Absolute Plantation Shutters.

Rated 5 out of 5 stars

Great fitting

Great fitting. Looks great. Happy to recommend.

28 February 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Chris, for your review and for recommending us.

We’re really pleased to hear you’re happy with the fitting and that the shutters look great in your home. All of our shutters are made to measure through our factory process, and it is always rewarding to see that care reflected in the finished result.

If you are ever passing, you’re very welcome to pop into our showroom to see more options or chat through any future ideas. Thanks again for choosing Absolute Plantation Shutters.

Rated 5 out of 5 stars

Absolute Plantation shutters

Asher , receptionist , helped me to finalise a date to suit to repair broken shutters ! Karl and Derek arrived and did a super efficient job !
Thank you

23 February 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you so much, Liam, for taking the time to share this lovely review.

We’re delighted to hear that Asha in our factory office was able to help you find a repair date that suited you, and that Karl and Derek got your shutters back to their best so efficiently. If you ever need anything in the future, you’re always very welcome to pop into our showroom for a chat or to see our full range of shutters in person.

Thanks again for choosing Absolute Plantation Shutters – it really means a lot to the whole team.

Rated 5 out of 5 stars

Great installation service

Great installation service

25 February 2026
Unprompted review
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Reply from Absolute Plantation Shutters

Thank you very much, Donna, for your review. We’re really pleased to hear you had a great installation service, and we’ll make sure your comments are passed on to the fitting team at our factory and to the staff in our showroom who support them.

Rated 5 out of 5 stars

The whole process was brilliant

The whole process was brilliant, the person who came out to do the survey was great and very knowledgable. The lead time given was pretty much on the nail too. The people who came to fit the shutters were really pleasant and very polite. They did an excellent job.

24 February 2026
Unprompted review
Absolute Plantation Shutters logo

Reply from Absolute Plantation Shutters

Thank you very much, Richard, for sharing such positive feedback. We’re delighted to hear the whole process worked so well for you, from a knowledgeable survey visit and accurate lead time to a polite, pleasant fitting team who did an excellent job. Your shutters are carefully made in our factory before being installed, and it’s great to know that everyone you dealt with, both from the showroom and on-site, helped make the experience so smooth.

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