It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more
Company replied
I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more
Company replied
Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more
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Company details
Written by the company
Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.
Contact info
650 Dundee Road, Suite 150, 60062, Northbrook, United States
- (800) 201-2295
- customercare@abovelending.com
- abovelending.com
4.8
Excellent
5K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Above Lending
Hi Dawn!
Thank you so much for taking a moment to share your experience with us, and congratulations on your approval!
We’re so happy to hear the process felt effortless for you. Our team works hard to make everything as smooth and straightforward as possible, so it’s great to know that came through in your experience.
If you ever have questions or need anything down the road, we’re always here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
I had a magnificent experience with…
I had a magnificent experience with above lending all due to one person and her name is Kristin Joyce. She was amazing she made the choice so easy for me not only that she made me so comfortable and made me actually feel joy that im out of the unending cycle of paying debt and debt piling up thank you so much kristin I truly appreciate it and I appreciate the conversation we had i hope you and your family have a blessed year and I wish you all nothing but success
9 April 2026
Reply from Above Lending
Hi Junior!
Thank you so much for taking the time to share such a thoughtful review, and a big congratulations on taking such an important step toward getting your debt under control. That’s a huge accomplishment, and we’re really glad we could be part of it with you.
It means a lot to hear that you had such a great experience, and we’re so happy Kristin was able to make the process feel easy and comfortable. Taking the time to connect, answer questions, and make sure everything feels clear and stress free is exactly what our team members aim for. We’ll be sure to let Kristin and her manager know how much you appreciated her support. Messages like this truly make their day.
If you ever need anything along the way, we’re always here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
Great experience from start to finish…
Great experience from start to finish and very informative!
9 April 2026
Reply from Above Lending
Hi Jamie!
Thank you so much for taking a moment to share your experience with us, and congratulations on your approval! We’re really grateful you chose Above Lending to be part of your financial journey.
We’re so glad to hear the process felt smooth from start to finish and that everything was clearly explained along the way. That’s exactly the kind of experience our team works hard to create.
If you ever have questions or need anything down the road, we’re always here to help. You can reach our team anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
The reason for my 1 star review is that…
The reason for my 1 star review is that they do go over what they are going to do with you. But what they fail to explain is that if you income doesnt match your denied automatically. The specialist stated to me to add as much as possible . I gave my four statements as asked but got denied due to cannot verified income. I told the guy im hourly and commission based, commission vary now if he would have told me make sure you add your commission statements. That still would have not verified due to commissions always being different. But if they would have asked my w2 that would have been exactly what I made. Im pretty disappointed with this company. If the opportunity present itself with them I will be tuning them down. Plus you figure 2 more years woth Beyong Program which is amazing I would recommend anyone to do it, but Above Lending i will not recommend.
8 April 2026
Unprompted review
Reply from Above Lending
Hello,
We’re really sorry to hear about your experience, and we appreciate you taking the time to share what happened. We understand how frustrating it can feel to go through the process, provide the documents that were requested, and then learn that the application wasn’t approved.
Since reviews don’t include contact details, we aren’t able to identify your application from the information posted here. If you’re open to it, please reach out to us at support@abovelending.com so our team can review your situation and talk through your concerns with you directly.
- The Above Lending Team
Reply from Above Lending
Hi Marybeth!
Thanks so much for taking a moment to share your experience, and a BIG congratulations on your approval!
We’re so happy to hear that Alex made the process easy to understand and helped things go smoothly. Our team members work hard to keep everything clear and simple, so it’s wonderful to know he delivered such a great customer service experience for you! We’ll be sure to pass your kudos along to him and their manager as well.
If you ever have questions or need anything down the road, we’re always here to help. You can reach us anytime at (800) 201-2295 or customercare@abovelending.com.
- The Above Lending Team
The information they shared was clear, and they looked at options for payment plans and due dates.
I liked the flexibility in setting up a payment schedule based on a dollar amount I could meet on a monthly basis. I also liked that withdrawals were only once a month on a specific day of the month rather than the pattern of every other week, which sometimes means three payments in a month (especially if you get paid only once a month rather than weekly or every other week).
2 April 2026
Reply from Above Lending
Hi Mark!
Thank you so much for sharing your experience with us, and welcome to the Above Lending family! We're really excited to hear that the information provided was clear and that our team took the time to walk through different options with you.
It’s great to know that you were able to find a repayment plan and payment schedule that truly fits your needs. Having the flexibility to choose a monthly amount and a consistent withdrawal date can make a big difference, especially when you're managing your budget month to month. We're so glad that structure works well for you.
Congratulations on getting everything set up and finding a plan that feels comfortable for you. We're truly happy to be part of this step toward reaching your financial goals.
If you ever need anything along the way, we're always here to help and just a call or email away at (800) 201-2295 or customercare@abovelending.com.
.
- The Above Lending Team
The service represetative was sincere.
The service represetative, Kiana in Chicago, was very sincere and helpful. At first, I declined Above's offer. But, Kiana called me back to follow up on my decision. It was primarily her interest in what she could do to help me that convinced me to go with Above. Thanks Kiana.
1 April 2026
Reply from Above Lending
Hi Jim!
Thank you so much for taking the time to share your experience, and congratulations on moving forward with your loan. That is a wonderful step toward getting things organized and making progress on your financial goals.
We love hearing stories like this. It sounds like Kiana truly took the time to understand your situation and follow up in a thoughtful way. That kind of sincerity and care is exactly what we hope every applicant experiences when working with our team members. We will absolutely be sure to pass your kind words along to Kiana and her manager. They will be thrilled to hear the impact she had.
If you ever have any questions along the way or need a hand with anything, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Kristen Joyce was very helpful with…
Kristen Joyce was very helpful with filling out the application and the needed paperwork to go forward.
8 April 2026
Reply from Above Lending
Hi Brenda!
Thanks so much for sharing your experience, and a BIG congratulations on your approval!
We are so glad to hear that Kristin was helpful while guiding you through the application and paperwork. Our team members work hard to make the process as smooth and easy to understand as possible, and it is great to know she helped make that happen for you. We will be sure to let her and her manager know about your kind words.
If you ever have questions or need assistance along the way, we are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Peace of mind
Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect anything high when the whole point of going through these programs is to help get you out of debt and to a better credit score.
8 April 2026
Reply from Above Lending
Hi Anel!
Thank you so much for sharing your experience!...And a BIG congratulations on the positive steps you’re taking to tackle your debt and move closer to your financial goals.
We’re really glad to hear that Eleanor was knowledgeable, transparent, and supportive throughout the application process. That’s exactly the kind of experience our team members aim to provide, and we’ll be sure to let her and her manager know how much you appreciated her help.
We’re excited to be part of this journey with you and appreciate you trusting Above Lending along the way. If you ever need anything or have questions as you move forward, our team is always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Very friendly and helped me through the…
Very friendly and helped me through the process. I cant wait to be free from debt
7 April 2026
Reply from Above Lending
Hi Alejandro!
Thanks so much for taking a moment to share your experience, and congratulations on taking such a positive step towards reaching your financial goals!
We’re really glad to hear that our team member made the process friendly and helped guide you through everything along the way. Moments like this are exactly why we love what we do, and we’re excited to be part of your progress.
If you ever have questions or need anything as you move forward, we’re here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Patrick your representative from ny…
Patrick your representative from ny office was fantastic,
7 April 2026
Reply from Above Lending
Hi Lucy!
Thanks so much for taking a moment to share this, and a big congratulations on getting your loan across the finish line!
We're really glad to hear that Patrick made such a great impression and helped make the experience a positive one for you. We'll be sure to pass your kind words along to him and his manager. We know he'll be happy to hear it.
If you ever need anything or have questions along the way, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Andrea was my person that took care of…
Andrea was my person that took care of this. She was fantastic. She did not stop working on this until we finished the process. The was a problem with my email that we did work out. Thanks for a job well done.
7 April 2026
Reply from Above Lending
Hi Linda!
Thanks so much for sharing your experience, and congratulations on getting everything completed!
We’re so glad to hear that Andrea stuck with you through the entire process and helped work through the email issue along the way. That kind of dedication and follow-through means a lot, and it’s wonderful to know she made the experience a positive one for you. We’ll be sure to let Andrea and her manager know about your kind words.
If you ever have questions or need anything in the future, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Well informed and pleasant…
Well informed and pleasant representative. She took her time to explain everything thoroughly. There was no pressure.
31 March 2026
Reply from Above Lending
Hi Steven!
Thank you so much for taking a moment to share your experience, and congratulations on your approval!
We’re really glad to hear that our team member took the time to walk through everything with you and made sure it was explained clearly without any pressure. That’s exactly the kind of experience we aim to provide, so it’s great to know it made a difference.
If you ever have questions or need help down the road, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Reply from Above Lending
Hi Rhonda!
Thanks so much for sharing your experience, and congratulations on your new loan with Above Lending!
We're really glad to hear that Patrick took the time to walk through everything and make sure it all made sense. Having things explained clearly can make a big difference, and it’s great to know he made the process a positive one for you. We’ll be sure to let him and his manager know about your kind words.
If you ever have questions or need anything down the road, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
They were careful to explain how it…
They were careful to explain how it helps my credit score and answered all of my questions.
31 March 2026
Reply from Above Lending
Hi Gail!
Thank you so much for taking the time to share your experience! And congratulations on the great progress you're making toward your financial goals.
We're really glad to hear that our team member took the time to walk through everything with you and answer all of your questions along the way. Making sure customers clearly understand how everything works and feel comfortable with the process is incredibly important to us, so it's wonderful to hear that came through in your experience.
If you ever need anything or have additional questions down the road, we're always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Kristin Joyce was amazing
Kristin Joyce was amazing. She made the process easy to understand and we got it set up very quickly. Thank you to Kristin for her excellent customer service and easy to understand explanations.
6 April 2026
Reply from Above Lending
Hi Jennifer!
Thank you so much for the wonderful review, and big congratulations on getting everything set up!
We’re so glad to hear that Kristin made the process clear and easy to understand and helped get things moving quickly for you. We’ll be sure to let her and her manager know about your kind words. They’ll be thrilled to hear it!
If you ever have questions or need anything along the way, please feel free to reach out to us at customercare@abovelending.com or (800) 201-2295. We’re always here to help.
- The Above Lending Team
The whole process was fairly easy
The whole process was fairly easy. The one issue I had they talked me right thru it. I am very pleased with my experiance and would highly recommend
31 March 2026
Reply from Above Lending
Hi Liz!
Thanks so much for the kind review! We’re really happy to hear the process felt easy overall and that when you ran into an issue, our team member was able to walk you right through it. That’s exactly the experience we hope every applicant has.
We truly appreciate the recommendation, and congratulations on the progress you’re making toward your financial goals. If you ever have questions or need a hand with anything, please don’t hesitate to reach out to us at customercare@abovelending.com or (800) 201-2295. We’re always here to help.
- The Above Lending Team
Reply from Above Lending
Hi Michael!
Thanks so much for the review! We’re glad to hear the process felt fast and simple and that our team member made the experience a pleasant one for you.
We appreciate you choosing Above Lending and allowing us to be part of this step toward your financial goals. If you ever need anything along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
I didnt want that amount i tried to…
I didnt want that amount i tried to change it and i thought it would go to my bank.
6 April 2026
Reply from Above Lending
Hi Rhonda!
Thanks for sharing your experience. We’re really sorry for the confusion around the loan amount and where the funds were going.
With this type of loan, the funds are sent to your debt resolution program’s account to help move your enrolled accounts forward more quickly, rather than going directly to your bank. After settlements are completed and any debt resolution fees are applied, any remaining funds may be returned to you by the program if there’s a balance left.
That said, we’d be more than happy to take a closer look at your situation and walk you through how to request those funds back through your program if that’s what you’d like to do.
Please reach out to us as soon as possible at customercare@abovelending.com or (800) 201-2295 and we’ll help guide you through it.
- The Above Lending Team
I just started with Above Lending
I just started with Above Lending. The beginning process was extremely simple. Funds delivered quickly. Further stars are in the future.
30 March 2026
Reply from Above Lending
Hi James!
Thanks so much for the review, and welcome to the Above Lending family! We’re really glad to hear the start of the process felt simple and that your funds were delivered quickly. It’s great to know things are off to a smooth start.
We appreciate you giving us the opportunity to be part of this step forward, and we’re here to support you along the way. If anything comes up or you ever have questions, feel free to reach out to us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
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