A great selection at good prices. Friendly and welcoming service with helpful advice. Patient staff who gave lots of time to test out a walker for my elderly father. Big range of prices for all bud... See more
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See what reviewers are saying
The aid I needed was in stock and no problems finding it. I was pleased to find a lot of the equipment, my wife will probably need, available on display.
Company replied
Collected my scooter for service and wheel change delivered back within a week. Kept me updated all the way through
Company replied
Excellent service. Good knowledge of product and everything explained well. Nothing was too much trouble. Would definitely recommend. We were served by the Store Manager at Thatcham. Thank you.
Company replied
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Thatcham
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Bath Road 10A, RG18 3SX, Thatcham, England, United Kingdom
- 01635 788100
4.6
Excellent
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Good selection of disability aids
The aid I needed was in stock and no problems finding it. I was pleased to find a lot of the equipment, my wife will probably need, available on display.
29 September 2026
Reply from Ableworld - Thatcham
Hi Colin, thank you for your lovely 5-star review! We're pleased to hear that you were able to find the aid you needed easily and that it was available in stock at Ableworld Thatcham.
It's also great to know that seeing our wider range of equipment on display was helpful. We hope this gives you confidence that we'll be here to support you and your wife with anything you may need in the future.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
The men were friendly and helpful
The men were friendly and helpful. They disposed of my old chair and made sure that I was happy with my new one. Couldn't ask for more.
25 September 2026
Reply from Ableworld - Thatcham
Hi Ann, thank you for your lovely 5-star review! We’re so pleased to hear our team at our Thatcham store were friendly and helpful, and that they took care of disposing of your old chair while making sure you were happy with your new one. It’s great to know everything was taken care of for you.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Collected my scooter for service and…
Collected my scooter for service and wheel change delivered back within a week. Kept me updated all the way through
25 September 2026
Reply from Ableworld - Thatcham
Hi Susan, thank you for your lovely review! We’re pleased to hear your scooter was collected, serviced, and returned promptly, and that our team kept you updated throughout the process. It’s important to us that everything runs smoothly and you’re kept informed every step of the way.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
The sales people are friendly I don't know what we do without Ablewood
The sales people are friendly, helpful and polite
19 September 2026
Reply from Ableworld - Thatcham
Hi Mrs Harvey, thank you for your lovely review! We’re so pleased to hear you found our team friendly, helpful, and polite. We really appreciate your kind feedback! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
they are very helpful help me find a…
they are very helpful help me find a lighter wheelchair
18 September 2026
Reply from Ableworld - Thatcham
Hi Lorraine, thank you for your lovely review! We’re delighted to hear that our team was able to help you find a lighter wheelchair. We really appreciate your kind words! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Great choice of things that you didn’t know you could have
A great selection at good prices. Friendly and welcoming service with helpful advice.
Patient staff who gave lots of time to test out a walker for my elderly father.
Big range of prices for all budgets
17 September 2026
Reply from Ableworld - Thatcham
Hi Mr Clark, thank you for your lovely review! We’re delighted to hear that you were pleased with our selection, prices, and friendly service. It’s especially lovely to know that our team took the time to help your father test out the walker and find something suitable for him. We really appreciate your kind words, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Thatcham
Hello Susan, thank you for your feedback. We're pleased to hear that you found our staff well informed and appreciated the wide range of products available.
Kind regards,
Ableworld
Reply from Ableworld - Thatcham
Hi Shirley, thank you for your 5 star review! We're so pleased to hear you found our service helpful. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
I was Lucky enough to find these really…
I was Lucky enough to find these really awesome mobility scooter Retailers MY Sterling S425 Abdul & Tervor Were Really Helpful and I recommend these Awesome people over any other Mobility Scooter salespeople TRY ABLEWORLD YOU WONT REGRET IT 😀 service here is SECOND TO NONE ...
7 September 2026
Unprompted review
Reply from Ableworld - Thatcham
Hi John, thank you for your wonderful 5 star review! We're delighted to hear that Abdul and Trevor were so helpful and that you had such a positive experience when purchasing your mobility scooter. Your recommendation really means a lot to us, and we're thrilled to hear you found the service second to none. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Excellent service
Excellent service. Good knowledge of product and everything explained well. Nothing was too much trouble. Would definitely recommend. We were served by the Store Manager at Thatcham.
Thank you.
5 September 2026
Reply from Ableworld - Thatcham
Hi Avril, thank you for your lovely review! We're delighted to hear that you received excellent service from our store manager at Thatcham and that everything was explained clearly and thoroughly. It's lovely to know that nothing was too much trouble. We appreciate your recommendation, and if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
The delivery men
The men setting up and delivering the Recliner/Riser chair were very friendly and showed me how to use the chair.
5 September 2026
Reply from Ableworld - Thatcham
hi Alison, thank you for your lovely review! We're pleased to hear that our delivery team were friendly and took the time to show you how to use your new riser recliner chair. We really appreciate your feedback, and if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
I telephoned to order and pay for item…
I telephoned to order and pay for item and they were very helpful and had item ready to be collected.
18 August 2026
Reply from Ableworld - Thatcham
Hi,
Thank you for your lovely review! We're thrilled to hear that the phone order was smooth and that everything was ready to go when you arrived. We're always here to help if you ever need any further assistance.
Kind regards,
Ableworld
The man who served me was very helpful
The man who served me was very helpful. He adjusted the walking stick that I had brought to size
10 August 2026
Reply from Ableworld - Thatcham
Hi, thank you for your lovely review! We're pleased to hear that our team member was so helpful and adjusted your walking stick to the correct size for you. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld
Friendly and helpful
Friendly and helpful. Explained everything carefully and made sure I was entirely happy with product before purchase. No pressure
6 August 2026
Reply from Ableworld - Thatcham
Hi, thank you for your lovely review! We're so pleased to hear you found our team friendly and helpful. It's great to know everything was explained clearly and that you felt completely comfortable with your purchase, without any pressure. We're always here to hep if you need any further assistance.
Kind regards,
Ableworld
Helpful advice given by employees
Helpful advice given by employees. Very useful. Without them I would be struggling.
30 July 2026
Reply from Ableworld - Thatcham
Hi, thank you for your kind review! We’re so pleased to hear that our team were able to provide helpful advice and make things easier for you. It’s great to know their support has made such a positive difference.
Kind regards,
Ableworld
Abdul was so friendly
Abdul was so friendly, nothing was too much trouble. I even took my dog in so I could see how she would be. Explained everything, showed me all the workings.
2 September 2025
Unprompted review
Reply from Ableworld - Thatcham
Hi,
Thank you so much for your kind words! We’re thrilled to hear that Abdul was helpful and friendly, and that you could bring your dog along to see how everything would work. If you need anything else, don't hesitate to reach out.
Take care,
Ableworld
Abdul
Abdul was very helpful and explained everything to both myself and husband. I never actually went in to buy today but after talking to Abdul decided to buy a mobility scooter there and then. He was very patient. Topped it up with a stool for the shower. I find all staff here very helpful having previously bought a riding recliner chair from the same store.
16 July 2025
Unprompted review
Reply from Ableworld - Thatcham
Hi Judy,
Thank you for your kind words! It’s fantastic to hear that Abdul took the time to explain everything patiently to you and your husband, helping you feel confident enough to make your purchase on the spot.
We’re also glad you found the perfect stool for the shower and that your positive experience with our staff continues—especially after your previous purchase of the Riser Recliner. If you ever need anything else, we’re always happy to help!
Take care,
Ableworld
Mr Lovelock
Mr Lovelock.
I bought a mobility scooter from Dan at the Thatcham Ableworld today 4-3-2025. He was excellent in all area’s and very knowledgable. A very pleasant person to talk to, I asked lots of questions and he gave me full and truthful answers. Well done Dan and Ableworld
4 March 2025
Unprompted review
Reply from Ableworld - Thatcham
Hi Desmond,
Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Thatcham store was able to provide you with excellent service on your visit to the store and Dan was able to help you find the perfect Mobility Scooter! We hope to see you again soon:)
Take care,
Ableworld
Highly recommend Dan and staff at Ableworld Thatcham
From my first phone contact the staff were extremely helpful.
When I arrived at the store Dan had the Quickie Q50 R ready for me to try out. He explained how to use the control stick and gave me the opportunity to use both inside and outside.
He answered all our questions and made the whole process purchasing using the finance option very clear. He printed out the cost and what we would pay back with the interest rate. Everything was clear.
Thank you so much Dan for all your help today and helping me to be independent again.
15 February 2025
Unprompted review
Reply from Ableworld - Thatcham
Hi Helen,
Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Thatcham store was able to provide you with excellent service on your visit! We hope to see you again soon.
Take care,
Ableworld
Thatcham Ableworld
I attended the Thatcham, Berkshire branch today with a 94 year old who has dementia and Trevor, who served us, could not have been more helpful or friendly. He was so kind to my elderly companion.
27 January 2025
Unprompted review
Reply from Ableworld - Thatcham
Hi Pam,
Thank you for taking the time to leave us this review we are thrilled to hear our Thatcham store was able to provide you with excellent service and we hope to see you again soon!
Take care,
Ableworld
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