Everyone was very knowledgeable, friendly and helpful. Ample time was given to decide which mobility scooter and which chair to buy. In no way was I pushed to make a decision; in fact, when I pointed... See more
Company replied
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See what reviewers are saying
I asked Stafford store about day hire of a wheelchair, so that my friend might be prepared to try it out. Jenny totally understood my friend's reluctance to use this, and was extremely patient. So we... See more
Company replied
My health had deteriorated which affected my mobility inside and outside my home. Buying mobility aids was a new experience for me. Staff were informative , put me at ease and gave me opportunity to... See more
Company replied
After a short time looking at the mobility scooters we were greeted by an assistant named Tilly. She was absolutely brilliant. Answered all our questions, however stupid they may have sounded, showe... See more
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Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Stafford
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Kingsmead Retail Park, ST16 3AD, Stafford, Staffordshire, United Kingdom
- 01785 319315
4.8
Excellent
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Despite that this is a disability shop
Despite that this is a disability shop, sales person is not welcoming or friendly,putting u at ease. She is not helpful n makes u feel u r a nuisance.
29 September 2021
Reply from Ableworld - Stafford
Hello,
Thank you for taking the time to leave us some feedback, all feedback is appreciated. We are saddened to hear you felt this way when visiting in store recently. After speaking with our store manager, she explained everything to you and answered any questions that you asked. As she had not met the user of the walker, our team were unable to give you all of the advice needed on the walker as an assessment wasn't taken place. If you have any more feedback you would like to provide, our customer service team will be more than happy to take a look into this for you. Please email us at support@ableworld.co.uk
Kind Regards,
Ableworld
Very helpful
We had great help and assistance from Jackie in the Stafford store. We were purchasing a boot scooter for my husband which is needed for his bad days. We were given all the facts on the models we looked at and showed full assembly with a chance to see the chosen model fitting in our car. Nothing too much trouble a great staff member in a customer caring store
28 August 2021
Unprompted review
Reply from Ableworld - Stafford
Hello Sandra,
Thank you for taking the time to leave us an amazing review. We are thrilled to hear that Jackie from our Stafford store was helpful and gave great assistance. We hope to see you again.
Kind Regards,
Ableworld
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