Abigail Ahern Reviews 4,310

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,038 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often describing them as beautiful, unique, and well-made. Many people appreciate the realistic appearance of items like faux stems and plants, and the overall aesthetic of the products is consistently highlighted as adding warmth and style to their homes. The ordering process is generally described as easy, and the delivery service is often noted for being quick, prompt, and efficient, with items arriving well-packaged. However, some customers were dissatisfied with certain aspects. A few people received items that were damaged or faulty upon arrival, such as lamps with crooked fittings or broken parts. There were also instances where customers found the faux botanicals to be of poor quality, appearing plastic and bent. Additionally, some reviewers expressed disappointment when products, like a specific vase, looked different in person compared to their online representation, and they were unhappy about having to pay for return shipping in such cases.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the stunning,... See more

Quality

Clients share positive opinions on quality, frequently praising the superb and beautiful quality of items,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and prompt... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, quick delivery,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw Abigail Ahern herself on social media talking about small ‘pockets of light’ to give a room warmth, so purchased two battery table lamps for the mantelpiece and side table in a north-facing room... See more

Company replied

Rated 5 out of 5 stars

Perfect items ! Have bought many bits from this gorgeous shop and everything has been of the most beautiful quality. Have just bought Abigail Ahern design books which are truly inspiring. The faux ste... See more

Company replied

Rated 5 out of 5 stars

Lovely lamp ..received quickly. Unfortunately a slight damage on inside cermamic holder which is easily fixable. I reached out, received a quick response to advice they will send replacement... See more

Company replied

Rated 5 out of 5 stars

I can’t praise the staff enough. I saw a photo of a faux foliage arrangement that I wanted create but I had no idea which stems were in it. The staff were unfailingly helpful, especially Cathy at the... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Boutique
  3. Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Lighting Store

About Abigail Ahern

Written by the company

Shop modern home décor, faux flowers and intoxicating paint colours from Abigail Ahern. Discover


Faux Botanicals

Trace the arc of the seasons with our iconic range of realistic faux flowers and plants, deeply influenced by the beautiful British landscape.

Shop Botanicals Home Accessories

Invite a stylish finish to your home interiors with our unique home accessories collection, full of enchanting home ornaments for every room in the house.

Shop Accessories Lighting

From decadent chandeliers and eye-catching pendants to beautifully designed table and floor lamps, shop the Abigail Ahern collection now and illuminate your home with a beautifully soft, decorative glow that cocoons you in calm.

Shop Lighting Furniture

Comfort starts with the right piece, from a super stylish chair and footstool you can relax into at the end of a long day, to a versatile side table with plenty of character that you can place practically anywhere. Create a home you will never want to leave.

Shop Furniture Intoxicating Paint Colours

Inspired by nature, our range of wall paint colours are designed to animate your home with their earthy and wild tones; the perfect backdrop to the story of life.

Shop Paint
Follow Abigail Ahern

Join our interiors-obsessed community and tune in for room styling advice, alongside insider tips and tricks from Abi herself. We love seeing how you've styled your AA pieces, follow us @abigailahern and don’t forget to tag us with #MyAAStyle

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About Abigail Ahern

Written by the company

Homeware that captivates the senses
Launched in 2003, and voted one of the coolest places to shop in the UK, we offer a beautiful edit of home goods from accessories, botanicals, and soft furnishings, to game-changing lighting and furniture. New arrivals land each week, and we place equal importance on harmonious proportions, exceptional materiality and matchless craftsmanship. Here at Abigail Ahern we celebrate the art of living, inspiring home-lovers and decor aficionados to decorate differently with unexpected homeware that captivates the senses. Whether you join us online, or at our pioneering retail destination in Islington, London, we work hard to create an unforgettable shopping experience.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Always a good buying experience with AA…

Always a good buying experience with AA .. never disappointed thank you

11 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you kindly for your fantastic 5-star review! We’re thrilled that your décor is bringing you such joy.
AA Team x

Rated 5 out of 5 stars

always beautiful faux flowers well…

always beautiful faux flowers well packed

10 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

We’re so grateful for your 5-star feedback—thank you! It’s wonderful to hear your décor is making you smile.
AA Team x

Rated 3 out of 5 stars

Very pleased with the vase & flowers

Very pleased with the vase & flowers , just disappointed that it couldn’t be gift wrapped as it was a thank you gift. Due to an error on the website which said it was available

16 March 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for your kind review and for leaving us feedback, your opinion is very important to us! We’re thrilled to hear your décor is making you happy, and we are sorry that you did not receive gift-wrapping on this occasion. The gift wrap is available on three set bouquets only, and you can urchase this as an add-on by clicking the 'Make it a gift for £2.99, button.

AA Team x

Rated 5 out of 5 stars

Love the product

16 March 2026
Abigail Ahern logo

Reply from Abigail Ahern

Many thanks for your amazing 5-star review! We’re overjoyed that your décor is bringing you happiness.
AA Team x

Rated 5 out of 5 stars

Absolutely love my flowers i ordered

Absolutely love my flowers i ordered, and they fit perfectly into the vase i needed to fill so am very happy

8 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for your lovely 5-star review! It’s great to know your décor is brightening your day.
AA Team x

Rated 5 out of 5 stars

Order was delivered without delay and…

Order was delivered without delay and arrived fantastically packaged. Lamp and vase were exactly as described. Very happy with these additions to my home.

7 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for your kind 5-star review! We’re thrilled to hear your décor is making you happy.
AA Team x

Rated 3 out of 5 stars

i thought that the plants were false…

i thought that the plants were false looking and not of good quality - disappointed but did arrive very quickly
i will be returning

18 February 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is important to us. We are glad to hear your order arrived quickly but are sorry to hear that our stems did not meet your expectations on this occasion. You are most welcome to return any unsuitable items within 30 days odf purchase, simply reach out to our customer services team at: customerservices@abigailahern.com and they will guide you through the returns process.

AA Team x

Rated 5 out of 5 stars

Perfect little ‘pocket of light’

I saw Abigail Ahern herself on social media talking about small ‘pockets of light’ to give a room warmth, so purchased two battery table lamps for the mantelpiece and side table in a north-facing room. They have added warmth and colour to dark areas of my living/dining, without the need to be near plug sockets and look great. I’m really pleased - such good value for money too and I’ll be purchasing more.

7 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

We truly appreciate your 5-star review—thank you! It means so much to know your décor is making you happy.
AA Team x

Rated 1 out of 5 stars

Awful and cheap lights

Awful and cheap lights. Arrived broken and just look cheap. There's a reason why the business is in trouble. Ripping off customers.

2 February 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is important to us. We are sorry to hear that your item did not meet your epectations on this occasion. You are welcome to return any unsuitable items within 30 days of purchase, just reach out to our Customer Services team at: customerservices@abigailahern.com and they will guide you through the returns process.

AA Team x

Rated 5 out of 5 stars

Easy ordering

Easy ordering, prompt delivery.

9 March 2026
Abigail Ahern logo

Reply from Abigail Ahern

Many thanks for your amazing 5-star review! We’re overjoyed that your décor is bringing you happiness.
AA Team x

Rated 5 out of 5 stars

So glad you shipped to Northern Ireland…

So glad you shipped to Northern Ireland this time!!! Sometimes you haven’t been able to!!

12 March 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for your lovely 5-star review! It’s great to know your décor is brightening your day.
AA Team x

Rated 3 out of 5 stars

The flowers are very poor quality the…

The flowers are very poor quality the tray was very nice

4 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is important to us. We are glad to hear your tray was well received but are sorry to hear that our stems did not meet your expectations on this occasion. You are most welcome to return any unsuitable items within 30 days odf purchase, simply reach out to our customer services team at: customerservices@abigailahern.com and they will guide you through the returns process.

AA Team x

Rated 5 out of 5 stars

Portable lamp

Absolutely love my Corsham portable lamp. Arrived promptly, well packaged so no damage incurred in transit with Royal Mail.

4 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

We appreciate your 5-star review so much—thank you! We’re delighted your décor is bringing you such pleasure.
AA Team x

Rated 5 out of 5 stars

Every order is a delight

Every order is a delight! The service is excellent, deliveries arrive faster than expected, and everything is carefully packaged. And best of all: every item brings a little bit of that great Abi-spirit into your home. Highly recommended!

10 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for your kind 5-star review! We’re thrilled to hear your décor is making you happy.
AA Team x

Rated 5 out of 5 stars

It is just amazing

It is just amazing.
The best I’ve seen so far on my travels.

I will be back for more

6 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

We’re so grateful for your 5-star feedback—thank you! It’s wonderful to hear your décor is making you smile.
AA Team x

Rated 1 out of 5 stars

Pedro Vase false Advertisement

very disappointed with my order (Pedro vase) as it looked completely different in person than online and the AA team said that they couldn’t take pictures of every variation of the vase. Therefore they only showed two pictures of slightly different vases but the one i received looked so terrible for £125, I would expect to receive what is pictured online. Also to return the item, I had to pay therefore I’m out of pocket for Abigail Ahern’s misleading advertisement. If you are thinking of buying the Pedro vase, please don’t and instead save your money as it costed me £15.70 to return it. For a £125 vase, I expected much more and I doubt I will ever shop here again based on my interaction with AA also.

1 April 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is imprtant to us. We are so sorry to hear that your Pedro Vase did not meet your expectations on this occasion. Having reviewed your correspondence with our Customer Services portal we can see that you were refunded and that you were also compensated for your postage expenses. I hope that we were able to resolve this matter satisfactorily for you.

AA Team x

Rated 5 out of 5 stars

Beautiful items

Beautiful items, though a bit expensive but it’s all worth it when you get it ☺️
It’s pure quality!
I can’t stop shopping there… it’s my kind of style. Love it 😍
And the shipping is fast (I’m in Norway).

31 March 2026
Abigail Ahern logo

Reply from Abigail Ahern

Many thanks for your amazing 5-star review! We’re overjoyed that your décor is bringing you happiness.
AA Team x

Rated 5 out of 5 stars

I ordered the Melbourne ceramic lamp…

I ordered the Melbourne ceramic lamp and the Croft portable lamp. Delivery was really quick and the lamps are stunning. Highly recommend shopping from Abigail Aherne.

31 March 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for your lovely 5-star review! It’s great to know your décor is brightening your day.
AA Team x

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