Aberdeen Blinds Company Ltd  Reviews 

170
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the overall service provided is completely smooth, reliable, and efficient from the initial phone call to the final delivery. People praise the staff for being exceptionally helpful, courteous, and polite during every scheduled home visit. Consumers express total delight with the excellent product quality and the wide selection of available options. Some reviewers were not happy with occasional scheduling hiccups, missing communication, or minor product adjustments required after fitting. Despite these infrequent setbacks, most consumers still appreciate the tidy workspace execution and prompt overall service.

What people talk about most

Service

Clients share profound satisfaction with the service, highlighting a seamless process from the initial... See more

Staff

Users describe positive interactions with staff, noting they were never pushy and provided helpful advice... See more

Product

Reviewers mention positive feedback about product, expressing absolute delight with the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met your representative on new home, was meticulous in measuring and advising blinds, agtee a fair price. On completion one blind not quite right, removed, sorted a fixed later. Excellent service all... See more

Company replied

Rated 4 out of 5 stars

Slow starters but completed the work very efficiently and left a perfect completed project.

Company replied

Rated 5 out of 5 stars

Although more expensive than doing it yourself, I loved the hands off experience. A quick measure and it was pretty much done. The measuring appointment was fast, but I was able to ask lots of qu... See more

Company replied

Rated 5 out of 5 stars

Very professional and friendly made the whole process very simple. I’m totally delighted with my wooden slat blinds. Being a local family business made such a difference can’t praise them enough would... See more

Company replied


Company details

  1. Blinds Shop
  2. also in
  3. Awning Supplier
  4. Curtain Store

Written by the company

Aberdeen Blind Company has been fitting blinds, shutters and curtains in homes across Aberdeen and the North-East for 74 years. Family-run and based at our Esslemont Avenue showroom, we offer free home consultations, expert advice and professional fitting. Every product is made to measure and installed by our own team. Visit our Aberdeen showroom or book your free consultation at aberdeen-blinds.co.uk. Call us on 01224 637 609.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

170 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(170)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered some blinds for my living room…

Ordered some blinds for my living room very happy with the end result the sales team very friendly and helpful the fitter very professional so happy with end result I ordered more blinds for the rest of the house

15 September 2025
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Great Company

We were delighted with our blinds and service provided. This is the third time we have used Aberdeen Blind Company and we have always been very pleased with the service received and the product.

24 March 2025
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Coup,

Thank you so much for your continued trust in Aberdeen Blind Company! We're delighted to hear that you're happy with both the blinds and the service. It’s always a pleasure to serve you, and we truly appreciate your loyalty!

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Excellent service

Can't praise this company enough. From measurement to completion, the service was excellent! We're really pleased with our vertical & roller blinds. The fitters were a couple of really nice lads.

7 February 2025
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 1 out of 5 stars

Absolutely appalling customer service

Absolutely appalling customer service. Poor attitude and lack of care. I have so far managed to convince two people not to use this company. They don't care once they have your money. The order took weeks longer than expected. I ordered three sets of 'Perfect Fit' blinds - I was told that they were easy to remove, so I could actually clean the whole of the inside of my windows. The Polish guy who fitted them tried to demonstrate taking them out, and he struggled, saying, 'It's maybe not that easy after all...!!!". I ordered a roller blind for my bedroom. I WASN'T told that it would have to be fitted to a totally different part of the window, therefore my original one would have left 3 gaping holes in my wall, and forced me to decorate. I asked for a refund on the roller blind; was told by (Alison) that the manager might consider offering me a 50% refund. She come back and said I would be getting zero....then she ridiculously said, "Well maybe you can sell it to one of your neighbours", and laughed! I was outraged at the time, and I still am several months later. This review is late due to illness, but I feel so strongly about this lack of care and customer service that I felt compelled to write this factual review. Do not use these people!!!

5 August 2024
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

We’re truly sorry to hear about your experience. We strive to provide the best service possible, and it’s disappointing to learn that we didn’t meet your expectations. Your feedback is important to us, and we appreciate you taking the time to share your concerns.

Rated 5 out of 5 stars

Excellent service from measuring up to…

Excellent service from measuring up to fitting.

21 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future .

Rated 5 out of 5 stars

Delighted with my new blinds

Delighted with my new blinds . The company’s customer care is first .

20 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future .

Rated 5 out of 5 stars

Brilliant service from measuring to…

Brilliant service from measuring to installation. Really happy with my new blinds. Reasonably priced as well. I highly recommend Aberdeen Blinds Company.

20 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future .

Rated 5 out of 5 stars

Excellent

Everything went as planned from arrival to completion, I'm so delighted with all blind fitted & the advice given on my roman blind. Such a nice family run business.

20 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future .

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service. Helpful with choosing the right products and fast fitting too. Have used before and will again. Great quality of curtains and blinds.

15 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service. From measuring and choosing to getting fitted all within one month. Excellent choice of fabrics and colours

14 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Absolutely no fuss, fast service.

Absolutely no fuss, very friendly staff and great service. Blinds were exactly what I wanted.

31 October 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Delighted with our new bathroom blind

Delighted with our new bathroom blind. Great experience from the guys who came to measure to the guy who installed. Very efficient service. We’ll definitely use them again.

4 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Good service and good product

Good service and good product, fitted really quickly.

4 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, can’t fault

4 November 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 4 out of 5 stars

Good all round service !!!

Good all round service , would recommend them !!!Blinds are perfect and were fitted with ease , exactly what I requested !!

15 August 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Keith,

Thank you for leaving a review. We are pleased to hear you were happy with our service. Your feedback will be passed on to our team.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Great Service Experience

Efficient timely service from ordering to installation no problems whatsoever thank you ABC.

15 August 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Deborah,

Thank you for leaving a 5-star review. We are pleased to hear you were happy with our service. Your feedback will be passed on to our team.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Great service

Service was great! My shutters were measured and fitted to a tee and exactly what i asked for they look amazing!

15 August 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Pauline,

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your shutters and the service you received. If you need anything else in the future, we're here to help. Enjoy your new shutters!

Kind Regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

First class service

First class service. Really pleased with the perfect fit blinds. Also Venetian blinds. Highly recommend Aberdeen Blind Co.

29 July 2024
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hello Dave,

Thank you for leaving a 5-star review. We are pleased to hear you were happy with our service. Your feedback will be passed on to our team.

Kind regards,

Aberdeen Blind Company

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