Abelini Reviews 

4,222
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,394 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the stunning product quality, gorgeous diamond designs, and the convenient ability to easily customize their fine jewelry online. People consistently mention that staff members are extremely helpful and polite, keeping buyers fully informed throughout the smooth purchasing journey. However, some customers also noted minor issues regarding delicate chains, smaller sizing than expected, or items being slightly loose upon opening. A few other people also felt that certain pieces had unexpected flaws, such as items being slightly loose in the box or losing color.

What people talk about most

Product

Consumers find product to be positive, highlighting stunning designs, perfect sizing, and excellent... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the beautiful... See more

Service

Customers had positive experiences with service, frequently highlighting accessible and helpful phone support... See more

Order

People report positive experiences with order, highlighting the simple online process and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered an engagement ring, the options given allowed me to select every aspect of it, admittedly I had to google some of the terminology lol 🙈 However when it arrived, it was beyond spectacular,... See more

Company replied

Rated 5 out of 5 stars

Fantastic rings. Ordered mine and my future wife’s wedding bands from abelini and they arrived quickly and safely. Maybe a touch too much packaging ;) but certainly not complaining. Quality product an... See more

Company replied

Rated 5 out of 5 stars

I bought an initial necklace for my daughter’s birthday it was beautiful. I would definitely recommend Abelini.. I feel the price was very reasonable and i think i would have paid a great deal mo... See more

Company replied

Rated 5 out of 5 stars

I waited a little before reviewing because I wanted to wear my ring and see how it fits into everyday life—and I absolutely LOVE it! 💍❤️ My 3carat lab-grown diamond ring is beautiful and, after al... See more

Company replied



Company details

  1. Jewelry Store
  2. also in
  3. Jeweler

Written by the company

Abelini is a modern British jewellery brand, renowned for pioneering jewellery designs meticulously handcrafted by skilled artisans. We offer a seamless shopping experience, with free returns, complimentary gift packaging, engraving, and delivery. Explore our collection today.

Lifetime Warranty

At Abelini, every piece comes with a lifetime warranty because timeless jewellery deserves timeless care.

Abelini offers a Lifetime Manufacturing Warranty on all of its handcrafted jewellery, ensuring customers receive long-term assurance on quality and craftsmanship. Each item is carefully inspected before dispatch, and the warranty covers any manufacturing defects related to materials or workmanship. Terms of lifetime warranty applies

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(4,222)

1,332 reviews in the last 12 months

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Rated 5 out of 5 stars
Abelini logo

Reply from Abelini

We’re pleased to know that you found our team helpful and the assistance provided was delivered promptly.

At Abelini, we understand how valuable clear and efficient support can be when choosing or caring for your jewellery, so it’s wonderful to hear your experience was a positive one. We truly appreciate your feedback and hope to assist you again in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Stunning jewellery

Great company! Customer service and communication is first class, beautiful jewellery, ordered a diamond solitaire engagement ring, it is absolutely stunning! Couldn't be happier I love it. Everything from ordering to delivery is smooth and issue free, wouldn't go anywhere else now for jewellery, thank you Abelini x

26 September 2026
Unprompted review
Abelini logo

Reply from Abelini

Thank you for sharing such kind words. It’s wonderful to know you’re so happy with your new diamond solitaire engagement ring. Hearing that you loved the finished piece as much as you appreciated the smooth ordering, communication and delivery experience is especially meaningful to us.

We always want our customers to feel confident and well looked after throughout their journey, so your feedback is truly valued. Thank you for choosing Abelini, and we hope to be part of many more special moments with you.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

The ring was amazing

The ring was amazing, exactly as described. Great service from start to finish. Really pleased & will be shopping with them again.

22 August 2026
Abelini logo

Reply from Abelini

We’re so pleased to hear that your ring was exactly as described and that you enjoyed a smooth experience with our team from start to finish.

Knowing you’re happy with both the jewellery and the service means a great deal to us. We truly appreciate your support and look forward to helping you find another special piece in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Beautiful jewellery.

23 August 2026
Abelini logo

Reply from Abelini

We’re pleased to hear that you found your jewellery beautiful.

At Abelini, we carefully consider every detail, from the design and craftsmanship to the presentation of each piece, so it’s rewarding to know your purchase made a positive impression. We truly value your support and would be pleased to welcome you back for another jewellery experience in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring - as pictured
Prompt delivery, very pleased

30 August 2026
Abelini logo

Reply from Abelini

It is lovely to hear that your ring looked just as you expected from the images and that you were pleased with the prompt delivery.

We carefully consider both the presentation and quality of every piece, so knowing your purchase met your expectations is particularly meaningful. We appreciate your kind feedback and hope to welcome you back to Abelini in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, my Wife absolutely loves her Necklace. Beautiful piece and Quick delivery, would recommend.

29 August 2026
Abelini logo

Reply from Abelini

It’s especially lovely to hear that your wife loves her necklace and that you were pleased with both the beautiful design and quick delivery.

We put great care into the quality and presentation of every piece, so knowing it made such a wonderful gift is very meaningful to us. Thank you for recommending Abelini, and we hope to serve you again in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Beautiful rings and a faultless…

Beautiful rings and a faultless experience from start to finish. The marquise diamond and matching band are exactly as pictured, beautifully finished, and arrived well packaged and on time. Communication was clear throughout and the whole process felt personal rather than transactional. I bought these for my fiancée and she was overjoyed. Highly recommended.

29 August 2026
Abelini logo

Reply from Abelini

Thank you for sharing such a thoughtful review. We’re pleased to hear that the marquise diamond and matching band were exactly as pictured, and that their finish, presentation and timely arrival met your expectations. It is especially meaningful to know your fiancée was overjoyed with her rings.

We also appreciate your kind words about our communication and personal service, and hope to be part of another special occasion in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Fantastic!

Great choice of lovely jewellery.
Fantastic customer service.
Quick to update on orders and delivery

22 August 2026
Abelini logo

Reply from Abelini

We’re pleased to know you enjoyed the variety of jewellery available and received the level of customer service we strive to provide.

Keeping customers informed with timely updates throughout the order and delivery process is an important part of our service, so it’s particularly rewarding to hear this was appreciated. We value your support and hope to assist you again in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Great company

Great. Very easy to work with and patient with customisations

29 August 2026
Abelini logo

Reply from Abelini

We’re pleased to hear that you found the process easy and that our team was patient and accommodating with your customisation requests. We understand that personalised jewellery requires careful attention to detail, and we’re glad we could support you throughout the process.

Your feedback is greatly appreciated, and we hope to have the pleasure of creating something special for you again.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Amazing experience…

Thannk you so much for accommodating our requests. Got my beautiful engagement ring as well as our wedding rings from abellini. Customer service is amazing! And the rings are of great quality. Highly recommended

22 August 2026
Abelini logo

Reply from Abelini

It’s a pleasure to know that we could accommodate your requests and be part of both your engagement and wedding celebrations.

We’re especially pleased that you’re happy with the quality of your rings and the service you received. Your recommendation means a great deal to our team, and we hope Abelini will be part of many more special moments for you.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars
Abelini logo

Reply from Abelini

We’re pleased to know that you found our service excellent and that your experience with Abelini met your expectations. Providing thoughtful assistance and maintaining high standards throughout the customer journey are central to what we do. Your feedback is genuinely appreciated, and we look forward to serving you again on a future occasion.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars
Abelini logo

Reply from Abelini

We’re delighted to hear that you were impressed with the quality of your jewellery and found our website easy to use. We aim to make choosing and ordering a piece as straightforward as possible, while maintaining high standards of craftsmanship.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

I am delighted with the diamond…

I am delighted with the diamond eternity ring which you made for me. It was delivered on the date promised and was beautifully packaged
Thank you

28 August 2026
Abelini logo

Reply from Abelini

Thank you for sharing such thoughtful feedback.

We’re pleased to hear that you’re so happy with your diamond eternity ring and that it arrived on the promised date in beautiful packaging. We take great care in both the craftsmanship of our jewellery and the presentation of every order, so it is especially rewarding to know these details contributed to your experience.

We sincerely appreciate your trust in Abelini and hope to welcome you again.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Great service

Great service

21 August 2026
Abelini logo

Reply from Abelini

Thank you for sharing your feedback.

It’s wonderful to know that you found our service to be a positive part of your experience. At Abelini, we aim to provide attentive and reliable support at every stage, from choosing your jewellery through to receiving your order. Your kind words are sincerely appreciated, and we hope to have the opportunity to assist you again in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 4 out of 5 stars

As a surprise my husband had a wedding…

As a surprise my husband had a wedding ring specially made, after 27 wonderful years of marriage
It’s such a beautiful and meaningful piece of jewellery, made even more special because of the love and thought that went into creating it. I couldn’t be happier with it, and it holds so many precious memories for us. Truly a beautiful ring that I will treasure forever.

21 August 2026
Abelini logo

Reply from Abelini

Thank you so much for sharing such a beautiful review.

We’re truly delighted to hear how much you love your ring and how meaningful it is to you, especially after 27 wonderful years of marriage. It’s incredibly special to know that we could play a small part in creating a piece of jewellery that carries so much love, thought and precious memories.

We hope you continue to treasure your ring for many years to come, and thank you for choosing Abelini to be part of such a special occasion.

Warmest wishes,
The Abelini Team

Rated 5 out of 5 stars

Fantastic service and product

Fantastic service and product, the resizing service is a life saver!!

21 August 2026
Abelini logo

Reply from Abelini

We truly appreciate you taking the time to share your feedback. It’s particularly encouraging to hear that our resizing service made such a positive difference to your experience. Finding the right fit can make all the difference, and we’re pleased our team could make the process straightforward for you.

Thank you for recognising both our service and jewellery, and we hope to welcome you back to Abelini again.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

great value and quality

Great value and great quality deffo recommend

25 August 2026
Abelini logo

Reply from Abelini

Thank you for your wonderful feedback and for recommending Abelini.

We’re especially pleased to hear that you felt our jewellery offered great value while also meeting your expectations for quality. Creating beautifully crafted pieces that offer lasting value is important to us, and it means a great deal to know you had such a positive experience.

We truly appreciate your support and hope to welcome you back again soon.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company. I needed to make changes to my original order, I visited the shop and the staff was honestly so helpful. They explained the return policy, step by step. The communication was incredible and kept me updated. I couldn’t be happier.

27 August 2026
Abelini logo

Reply from Abelini

Thank you for sharing such wonderful feedback.

We’re especially pleased to hear that our team could support you with your order changes and clearly guide you through the return process. Knowing that our communication kept you informed throughout means a great deal to us. We’re delighted your experience was so positive and truly appreciate your kind words.

We look forward to welcoming you back to Abelini in the future.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Brilliant company

Brilliant company. From the ease of using the website to customise your ring, to being delivered on the exact date they said. The fast communication via the live chat put my mind at ease with updates on the process. My new finance was overjoyed and absolutely loves the ring.

Would not go anywhere else.

Thanks again Abelini.

27 August 2026
Abelini logo

Reply from Abelini

Thank you so much for sharing your experience with Abelini.

We’re delighted to hear that you found customising your ring easy, and that the delivery arrived exactly when promised. It’s especially wonderful to know our live chat support and regular updates helped put your mind at ease throughout the process, and that your fiancée absolutely loves the ring.

We truly appreciate your trust and look forward to being part of another special occasion.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Prompt delivery service and the quality…

Prompt delivery service and the quality of the product

27 August 2026
Abelini logo

Reply from Abelini

Thank you for sharing your experience with us.

We’re pleased to know you appreciated the prompt delivery and were happy with the quality of your jewellery. We understand how important it is for your purchase to arrive as expected and meet your expectations in quality, and we’re grateful that Abelini could deliver on both. Your feedback is sincerely appreciated, and we hope to have the pleasure of serving you again.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

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