Abelini Reviews 

4,244
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,394 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the stunning product quality, gorgeous diamond designs, and the convenient ability to easily customize their fine jewelry online. People consistently mention that staff members are extremely helpful and polite, keeping buyers fully informed throughout the smooth purchasing journey. However, some customers also noted minor issues regarding delicate chains, smaller sizing than expected, or items being slightly loose upon opening. A few other people also felt that certain pieces had unexpected flaws, such as items being slightly loose in the box or losing color.

What people talk about most

Product

Consumers find product to be positive, highlighting stunning designs, perfect sizing, and excellent... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the beautiful... See more

Service

Customers had positive experiences with service, frequently highlighting accessible and helpful phone support... See more

Order

People report positive experiences with order, highlighting the simple online process and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered an engagement ring, the options given allowed me to select every aspect of it, admittedly I had to google some of the terminology lol 🙈 However when it arrived, it was beyond spectacular,... See more

Company replied

Rated 5 out of 5 stars

Fantastic rings. Ordered mine and my future wife’s wedding bands from abelini and they arrived quickly and safely. Maybe a touch too much packaging ;) but certainly not complaining. Quality product an... See more

Company replied

Rated 5 out of 5 stars

I bought an initial necklace for my daughter’s birthday it was beautiful. I would definitely recommend Abelini.. I feel the price was very reasonable and i think i would have paid a great deal mo... See more

Company replied

Rated 5 out of 5 stars

I waited a little before reviewing because I wanted to wear my ring and see how it fits into everyday life—and I absolutely LOVE it! 💍❤️ My 3carat lab-grown diamond ring is beautiful and, after al... See more

Company replied



Company details

  1. Jewelry Store
  2. also in
  3. Jeweler

Written by the company

Abelini is a modern British jewellery brand, renowned for pioneering jewellery designs meticulously handcrafted by skilled artisans. We offer a seamless shopping experience, with free returns, complimentary gift packaging, engraving, and delivery. Explore our collection today.

Lifetime Warranty

At Abelini, every piece comes with a lifetime warranty because timeless jewellery deserves timeless care.

Abelini offers a Lifetime Manufacturing Warranty on all of its handcrafted jewellery, ensuring customers receive long-term assurance on quality and craftsmanship. Each item is carefully inspected before dispatch, and the warranty covers any manufacturing defects related to materials or workmanship. Terms of lifetime warranty applies

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(4,244)

1,356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick really nice ring put away for…

Quick really nice ring put away for Xmas wanted to get it early so can’t review how she likes it

1 September 2026
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Reply from Abelini

It’s lovely to know you’ve chosen to get your ring early and keep it safely tucked away for Christmas. While we’ll have to wait a little longer to hear how she feels about it, we hope the moment she opens it is every bit as special as you’re imagining.

We take great care in creating pieces worthy of meaningful occasions.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings, quality products and great service

8 September 2026
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Reply from Abelini

Beautiful earrings and attentive service are at the heart of the experience we aim to create, so your review is particularly meaningful to us.

It’s wonderful to know the quality of your jewellery met your expectations and that our service left an equally positive impression. We’re grateful you took the time to share your experience and trusted us for your jewellery.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Excellent Customer Service and After Sales Service

I found the customer service excellent. I made an initial call to ask some questions about the engagement ring I was thinking of choosing and the advisor I spoke to put my mind at rest regarding the questions I asked. The website functionality is clear and logical with a transparent and easy to understand pricing system. The after service and resizing service was very accommodating. I found my needs were understood and appreciated. The ring itself is stunning and most importantly, my fiancee loves it!

22 June 2026
Unprompted review
Abelini logo

Reply from Abelini

Choosing an engagement ring is such a personal decision, and we’re pleased our team could give you the reassurance you needed from your very first call through to the aftercare.

It’s lovely to hear that the website, transparent pricing and resizing service all made the experience straightforward and comfortable. Most of all, knowing your fiancée loves her ring makes it all the more special.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Very informative, and good prices! All round great experience

1 September 2026
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Reply from Abelini

It’s lovely to hear that you had such a positive experience with us, from the informative service to the value you found in our pricing.

We believe choosing jewellery should feel both reassuring and enjoyable, so it means a great deal to know you found the overall experience so seamless. We truly appreciate your kind words.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

The PERFECT place to purchase your Wedding Bands

looking to order our wedding rings, after going to multiple venues to look at what we want and being presented with a cost that seemed tremendously expensive, I found Abelini!
They had a huge selection of the metal and ring styles we wanted and I found it super easy to navigate to our rings.
The cost was absolutely reasonable and in budget.
When they arrived, I actually cried, the packaging and boxing of them made it super special!
I’m so glad we picked our rings here, for any couples looking to decide, I ABSOLUTELY recommend Abelini!
Thank you again!

1 September 2026
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Reply from Abelini

Your experience captures exactly what we hope choosing wedding rings should feel like: a beautiful selection, an easy journey and a piece that feels truly right.

It’s wonderful to know you found both rings within your budget, and even more touching to hear that opening the beautifully presented boxes brought you to tears. We’re so grateful to have been part of such an important moment

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Lovely solid gold heart diamond…

Lovely solid gold heart diamond encrusted pendant, small but heavy.
Chain is a bit delicate though.
Slow delivery

8 September 2026
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Reply from Abelini

The solid gold heart pendant is such a beautiful choice, and we’re pleased to know its substantial feel and diamond-encrusted detailing have made an impression.

We also appreciate your honest feedback regarding the delicate chain and the slower delivery. Your comments are valuable to us, particularly as we continually refine both our jewellery and customer experience.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

My now fiancé loved the ring so much…

My now fiancé loved the ring so much she can’t stop looking at it

31 August 2026
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Reply from Abelini

Knowing that your now-fiancée can’t stop looking at her ring is such a wonderful reflection of how special the piece feels to her.

We’re delighted that the ring captured exactly the feeling you hoped for when choosing it for such an important moment.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Great service and updates my son loves…

Great service and updates my son loves the stud good quality lovely sparkle thank you

7 September 2026
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Reply from Abelini

It’s lovely to hear that your son is so pleased with his stud and that you were happy with its quality and sparkle. We’re equally glad our updates and service helped make the experience smooth from start to finish.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Great prices and quality from A to Z

Great prices and quality from A to Z. Guys from Abelini are professional and their service second to none. These are people you can trust. Three purchases already. Forget about buying from Glamira as if any problems occur you won't get any help and their craftmanship is poor. I can 100% recommend Abelini.

6 September 2026
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Reply from Abelini

Having chosen Abelini for three purchases already is a wonderful compliment to our team.

We’re especially grateful to hear that you value not only our pricing and craftsmanship, but also the professionalism and support provided throughout your experience. Knowing you feel you can trust us means a great deal.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Brilliant customer service.Kept us…

Brilliant customer service.Kept us informed at all times.There was a problem with DPD delivery,which was nothing to do with Abelini,but they dealt with the problem very efficiently.I cannot praise them highly enough.It was refreshing to get old-fashioned excellent customer service.Thank you

7 September 2026
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Reply from Abelini

Your kind words about our customer service are truly appreciated. We’re particularly pleased that, despite the unexpected DPD delivery issue, our team kept you informed and worked efficiently to help resolve matters.

Providing attentive support throughout the journey is something we take great pride in, and your mention of “old-fashioned excellent customer service” is especially meaningful to us.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Great service and selection

The reason why I chose Abelini is the option to customise the ring exact how you want it! It’s super easy process and the selection is so big, it’s hard to decide (in a good way!)
Delivery process was very quick and secure. It took less than 2 weeks to receive a ring made to order.
Quality and ring are perfect as well. Definitely recommend!

2 September 2026
Abelini logo

Reply from Abelini

It’s lovely to know that the freedom to customise your ring made choosing with Abelini such a positive experience.
We’re pleased the wide selection made it an enjoyable challenge, and that your made-to-order ring arrived quickly, securely and within your expectations.
Hearing that you’re equally happy with the quality and finished piece means a great deal to us.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Go-To Jewellers

Phenomenal service. Really competitive prices, outstanding quality and amazing customer care. Highly recommend from someone who purchased an engagement ring and couldn’t be more satisfied!

6 September 2026
Abelini logo

Reply from Abelini

Your kind words mean a great deal to us, particularly knowing how satisfied you were with such an important purchase as an engagement ring.

We’re delighted that you valued the quality, pricing and level of care throughout your experience with Abelini. Creating a beautiful piece while making the journey feel equally special is something we truly value.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

A very efficient way to purchase

A very efficient way to purchase a quality gift.. my experience included a personal exchange to enable delivery for a special occasion. ‘Giftee’ was delighted, doubling mine.

6 September 2026
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Reply from Abelini

There’s something particularly rewarding about knowing a gift has brought joy to both the giver and the recipient. We’re pleased that the personal assistance helped make the delivery possible for such a special occasion, and that your experience felt efficient and seamless. Your kind words reflect exactly the thoughtful service we strive to provide.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

absolutely wonderful

4 September 2026
Abelini logo

Reply from Abelini

We’re truly pleased to hear that your experience with Abelini was absolutely wonderful. Although your review is brief, knowing that your overall experience left such a positive impression means a great deal to our team.

We take pride in combining thoughtful service with beautifully crafted jewellery, and your kind words are sincerely appreciated.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Excellent service

Excellent service excellent value for money and the ring is perfect

29 August 2026
Abelini logo

Reply from Abelini

Hearing that you found the service excellent, the ring offered great value and, most importantly, that the ring itself is perfect is truly wonderful to hear.

We take great pride in creating jewellery that combines thoughtful craftsmanship with a high standard of service, so your feedback is especially meaningful to our team.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

This is a wonderful company

This is a wonderful company. Very trustworthy beautiful quality pieces extremely helpful staff. Ask them they will make your design

5 September 2026
Abelini logo

Reply from Abelini

It’s good to hear that you value the quality of our jewellery and felt supported by our staff throughout your experience. We’re particularly pleased that our bespoke approach stood out to you, as bringing a customer’s personal vision to life is an important part of what we do.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Amazing service

Amazing service, needed my order on a tight deadline which they stuck to and kept me updated all the way. My partner loves her engagement ring!!

5 September 2026
Abelini logo

Reply from Abelini

It means a great deal to know we could be there for such an important moment and deliver your engagement ring within your tight timeframe.

We’re especially pleased that our updates throughout the process gave you confidence, and even more so that your partner loves the ring. Thank you for trusting us with such a memorable occasion.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience, the delivery was under 3 weeks and the ring looked absolutely perfect!

For the price I still can’t believe how good it looks still need to get it checked professionally to see if it’s legit but looks it!

4 September 2026
Abelini logo

Reply from Abelini

It’s lovely to hear how impressed you are with your ring, especially that it arrived in under three weeks and looked exactly as you had hoped. We’re pleased that the quality and value have made such a strong impression. Your confidence in the piece means a great deal to us.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

My girlfriend was mind blown when I…

My girlfriend was mind blown when I gave her the eternity ring. She has petite fingers and this white gold and diamond half eternity ring fitted her perfectly-beautiful and understated just what she wanted

28 August 2026
Abelini logo

Reply from Abelini

What a wonderful moment to hear about — we’re delighted that the eternity ring left such a memorable impression and that its petite proportions were a perfect fit for your girlfriend.

The understated elegance of the white gold and diamonds sounds beautifully suited to her style. It’s always rewarding to know a piece feels just right, both in appearance and fit.

Thank you for choosing Abelini.

Kind regards,
Abelini Team

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