Customer services have been incredibly helpful, the system is fairly easy to use and there are a wealth instructions on how to complete tasks. Units have failed but they have usually been repaired o... See more
Company replied

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Customer services have been incredibly helpful, the system is fairly easy to use and there are a wealth instructions on how to complete tasks. Units have failed but they have usually been repaired o... See more
Company replied
Cam has been brilliant from the initial enquiry through to any questions I had and amendment made to the trackers once installed. Cam had an issue resolved within 9 Minutes of my initial text. Would d... See more
Company replied
ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!
Company replied
Horrendous and corrupt company. Customer service is appalling beyond belief. Never do what they say they will. Their invoices do not match what we have been charged but when you query this they do not... See more
Company replied
Written by the company
Allia Business Centre, Peterborough United Football Club, London Road, PE2 8AN, Peterborough, United Kingdom
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Replied to 85% of negative reviews
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Used many trackers these are by far the best. Customer service is great to deal with and they have a genuine interest in protecting your equipment/vehicles.

Reply from ABAX UK
Recently signed up for tracking with ABAX, whole process has been seemless. Luke and Jack have both been very helpful throughout. Couldn’t speak highly enough of them. So far so good!

Reply from ABAX UK
From the day I heard about this company I contacted them as I was very keen to get the unite fitted. I was able to go and see someone on the day and we sat down and everything was explained to me and was given a demonstration on how it worked. I found the service to be exemplary.

Reply from ABAX UK
Bought on good faith to keep my fleet of machines safe! Trouble is now they won’t work under metal!!!!!! What is the point in them as they won’t work if hidden. The answer I got was
“Well your tied in for 36 months and there is nothing we can do unless you pay for them for 36 months”
Appalling service and quite frankly I am very disappointed in the product and the attitude of the staff

Reply from ABAX UK
A good product but for the monthly fee compared to other trackers, it is just as accurate but lacks many options from the app. It requires a laptop or tablet to log in from a web browser.
For half the monthly fee, I prefer my other trackers and app as I can go back over a year and is also say my other tracker is better at the location address’s.

Reply from ABAX UK
Very good customer service and ABAX device is showing correct location of my vehicles I'm very happy with service all over.
Definitely Recommend friend and family
Thank you

Reply from ABAX UK
Service from the team is good and trackers do exactly what you would expect.

Reply from ABAX UK
It works well and basically acted as I was told it would however we have had to widen some geofences as sometimes it pings out and gives a false reading. The team are really helpful and professional and I'm sure the product will improve in the future.

Reply from ABAX UK
Very helpful and trackers do the job well! Thanks

Reply from ABAX UK
Excellent service and excellent product. Terrific communication.

Reply from ABAX UK
Excellent customer care and sales lead Colin
Just signed a new contract as very happy with the product and how it works.

Reply from ABAX UK
easy to deal with and eaasy to fit tracker which works well

Reply from ABAX UK
The product arrive in timely fashion and in good order. Installation was beyond easy and took no time at all. The support staff are always there to help and very knowledgeable. Thanks again.

Reply from ABAX UK
Wonderful service good customer service thank you

Reply from ABAX UK
'' Purchased & Recommended!
I was looking for something to track my Bike with, and found ABAX on website.
They have the best offer on the market.
Chosen ABAX, fits perfect inside the bike frame.
ABAX Rep (Sam) helped me with the app and explained how to use it.
Feel more secure & very happy with the product!
It's everything I wanted in a coin size.
Five Stars ***** ''

Reply from ABAX UK
Good company very knowledgeable and easy to deal with items arrived in quick time and they were always on hand for advice and help they helped with questions that I had and also the app you get to track your vehicles is good and easy to use would recommend to anyone

Reply from ABAX UK
Excellent product and as equal service and support, would highly recommend.

Reply from ABAX UK
Clear and simple - no surprises!
The whole process was very simple - a great user friendly desktop app, and mobile app - still in the early days - but monitoring a fleet of 30 vehicles is nice and simple.

Reply from ABAX UK
Defintely recommend. Customer service/backup is great. System easy to use

Reply from ABAX UK
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