8000kicks.com Reviews 497

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, often highlighting the excellent materials and comfortable fit of the shoes. Many appreciate the durability and innovative features, such as breathability and waterproof capabilities, making them suitable for various activities and weather conditions. The company's customer service is also frequently commended for being fast, helpful, and responsive, even when issues arise. However, some people were dissatisfied with specific product issues, such as a shoe developing a hole shortly after purchase or a backpack having a structural manufacturing defect. A few customers also experienced discomfort with the shoes, noting that they might be too narrow for some foot types, leading to bruised toes after extended wear.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the comfort, durability,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi! Appreciate hemp shoes and the company 8000kicks who make them! Super comfortable. I ordered my third pair of sun-sliders, fourth pr. hemp shoes in total. My last order involved a glitch with... See more

Rated 5 out of 5 stars

The products are outstanding, the quality of the shoes is something i have never experienced before, not only breathable and great style but also odorless and adapting to your feet in the first ho... See more

Rated 5 out of 5 stars

I had to honor to be one of the first to receive the Hemp Trekker in Navy Blue and super stoked. Der very comfortable and perfect for wet autumn days and outdoor activities. Aslo I have to mention th... See more

Rated 5 out of 5 stars

I bought my first pair, waterproof trainers, as a Kickstarter and was so impressed that I bought a pair of the slip-ons too. Both pairs are extremely comfortable and are very well made. There was a... See more


Company details

Information provided by various external sources

The 1st waterproof cannabis shoes


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

497 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My backpack isn't waterproof

My backpack isn't waterproof. After having a bit of downpour. All my items. Important documents and notes of several years were water damaged. Also, I had ordered my backpack when they were initially on kickstarter. I didn't get my backpack because of shipping reasons. At this time though, backpacks were being offered and shipped to the public. I had orders my backpack because I was going to do a few office trips and thought this backpack would have been neat to use. Unfortunately, the only option I had was to order another backpack. I don't understand why my backpack couldn't have been shipped along with the rest of the public orders then once the initial shipping issue was addressed have them cancel that shipment. Unfortunately, the customer service was just as bad. I've warned others about this bag and I refuse to buy another product or back anything on ki kickstarter.

14 August 2023
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Francisco,
How are you?
So sorry to hear this, it's not supposed to happen. :(
I was checking our e-mails and I saw that we only talked about US customs clearance at the time (February) and since we didn't get more replies, I was "relaxed" thinking that everything went out ok.
About the backpack defect, I already sent you an e-mail to solve this ASAP.
Thank you for sharing your feedback, we appreciate it to improve in all ways.
Best regards
Patrícia

Rated 4 out of 5 stars

SunSlides, above and beyond

I am very happy with my SunSlides. They are exactly as advertised, comfortable, easy to slip on, easy to clean and waterproof enough for a walk with the dogs in the rain.

The customer service is above and beyond. I ordered a size too small and exchange was taken care of no questions asked. My new shoes even came back in the box I had returned the wrong size in, that’s just so much better than slapping on a new packaging like there’s no tomorrow!

Shipping times do make the exchange process a bit lengthy.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Great product and great user…

Great product and great user experience. Ordered a pair of shoes and wasn’t happy with the size - customer support was responding super quick, friendly and helpful, they accepted the return (even though I was wearing the shoes) and sent me back a brand new pair. Shipping time was ok from Portugal to Germany about two weeks. Also tracking data was provided.

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Greenwashing, scam.

Poor service and garbage product. They promote their products as 'first in the world hemp this' 'fully-mully hemp that', but in fact their products, which are of mediocre quality at best, are made of polyester with added hemp fiber. Greenwashing, scam, poor service. Two months of waiting and back-and-forth with their service desk to receive a piece of plastic garbage. And you have to pay for returns.

11 July 2023
Unprompted review
8000kicks.com logo

Reply from 8000kicks.com

Hi Mark,

So sorry for this bad experience with our brand and the carrier that was responsible to deliver your package safely and not delayed.
About the shoes, we are confirming all details with the fabric to put that on the website, I'm sorry for this missing information. Polyester is just the inside white part of the shoes, the fiber is 100% hemp and the outsole is algae bottom (explorer model shoe).
For returns/exchanges, as mentioned in FAQ, we only have it for free in the EU and US.
We will keep working so this won't happen again.

Have a nice day.
Patrícia Costa

Rated 5 out of 5 stars

I'm a fan of this company

I've become an absolute fan of this company and their products. I started off with a pair of the Explorer 2. Meanwhile I have two pairs in different colours, both backpacks (the smaller one for everyday use and the bigger one for travel), the wallet and the small utility bag, and I love every single item. I have also pre-ordered the new waterproof boots on Kickstarter and just ordered 2 pairs of the new summer shoes with collapsible heels in beige and black. The quality of what I already have in my hands is amazing, and the products look great too so I'm receiving many compliments, and I love their concept of sustainability. Which is why I keep coming back.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Just perfect!

I got the explorer V2 shoes and they are just perfect! The hemp is actually water resistant even in the Netherlands but still the fabric will breath and keep your feet dry even when it's hot. After about a month of daily use there's still no bad smell!! The hemp insoles feel great and the outer soles have good shock absorbtion. They are just an absolute pleasure to walk on and they also look good!

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Waterproof Hemp Backpack

I bought a Waterproof Hemp Backpack via a Kickstarter campaign and couldn't be more happy with it. There were expected delays with manufacturing and shipping due to pandemic-related issues, but 8000kicks kept us updated via the campaign page. Closer to shipping date I emailed their Customer Service directly for updates and Patricia was so helpful and patient with my questions.

The backpack ultimately arrived safe and sound, and is of excellent quality. It has all of the features outlined in the campaign, looks good, and is comfortable for all-day adventures. Very happy with my purhcase.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

10/10

I bought a backpack, laptop sleeve, pouch, and a pair of socks. Truly amazing quality for every item and they all look and feel great. All items were shipped within only a few days, and communication from start end was perfect. I will definitely be continuing to purchase from and recommend this company to others!

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Great design, well made, awesome customer service

I bought a pair as a gift for my significant other. We both really liked the style - trendy and classic at the same time. Seemed very well made and loved that they are waterproof. Unfortunately, my S/O has wider feet than the average person with a wider foot, so we returned, but I’ve remained super impressed. Return was easy and the customer service has been GREAT. Rare to speak to real people these days, emails were not automated, everyone was friendly and helpful. I’ll order more shoes from here again when I need a new pair of sneakers!

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Great shoes

Good looking shoes. Very comfortable and sturdy.
I own four pairs , different colors and all get compliments from my friends.
They are very sturdy and well built.
Can't wait for the weedo.

29 May 2022
Unprompted review
Rated 5 out of 5 stars

Awesome backpack

Hi. Just wanted to provide feedback on the backpack from Kickstarter. I love the backpack. Took it to Montréal and carried it with me everywhere i went including the family passports in the hidden pocket. Nice touch!

25 March 2023
Unprompted review
Rated 5 out of 5 stars

Britney Griner? Endorse these!

I purchased my shoes to elevate the awareness of the product HEMP. The 'big lie' related to the cannabis plant and its utility to the globe is prevalent to many worldwide. The sad part? It is not well known and therefore adisadvantage to many. My shoes are comfortable, durable and waterproof. Awesome! 👍🏾

2 May 2023
Unprompted review

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