RETURNS SERVICE APPALLING I’ve been a fan of these jeans for over 20 years but currently having a very bad experience. I returned a pair of jeans because too small which was on the same day th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very Pleased with quality & fit of jeans. Arrived within 5-7 day delivery promise by Royal Mail. Had a slight problem tracking item via tracking app & therefore surprised when item was left by door. H... See more
Company replied
This is my first purchase from 7forallmankind and I have to say I’m impressed. This dark indigo denim jacket feels like I quality item. Very supple with a bit of give making it more comfortable to we... See more
Company replied
30 Nov 25 - jeans ordered, payment taken. 02 Dec 25 - automatic email saying return/refund has been processed - no explanation. They hadn't even arrived. Emailed asking for explanation, was told they... See more
Company details
Contact info
2.6
Poor
753 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from 7forallmankind.co.uk
Dear Antonia, Thank you for taking the time to leave us such a great review! We’re very happy to hear that you had a great and positive experience with your purchase. We look forward to seeing you again!
Reply from 7forallmankind.co.uk
Dear Mark, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
Reply from 7forallmankind.co.uk
Dear Chris, Thank you for taking the time to leave us such a great and positive review! We’re happy to hear that you love your purchase. We look forward to seeing you again soon!
Perfect pair of jeans
Easy to order. Easy to return. Best pair of jeans I have wore. Will definitely be only ordering 7 jeans from now on.
12 December 2022
Reply from 7forallmankind.co.uk
Dear Jasbir, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase and return. We look forward to seeing you again!
Great fit good delivery timeless…
Great fit good delivery timeless quality- cost is the only reason I didn’t give 5 *
1 December 2022
Reply from 7forallmankind.co.uk
Dear Rosalind, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
I went to the store in Regents street…
I went to the store in Regents street and the staff were ultra helpful. Bought two jeans. Excellent and much better than buying On line.
15 December 2022
Reply from 7forallmankind.co.uk
Dear Richard, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase and our store. We look forward to seeing you again!
Reply from 7forallmankind.co.uk
Dear Rebecca, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
No returns label sent with the item…
No returns label sent with the item ordered. Difficulties with printing the form sent. Rang '' customer services ''. No other way to return parcel other than printing label. Sent another label in a different format. Unable to print this either. Had to ask family member then travel to theirs to fetch it. What a total faff ! Jeans sent were really long in the leg. I am tall and they were too long for me. First and last time I order from this company.
7 December 2022
Reply from 7forallmankind.co.uk
Hi there, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your purchase and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Was quite disappointed with the…
Was quite disappointed with the material as was too thick. For the cost if the jeans it was surprising!
6 December 2022
Reply from 7forallmankind.co.uk
Dear Jeanne, Thank you for taking the time to leave us a review! We’re have gladly passed your comments onto our product department. We look forward to seeing you again!
Swift delivery and good packaging.
1 December 2022
Reply from 7forallmankind.co.uk
Dear Andrew, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
Lovely colour and quality jeans
Lovely colour and quality jeans. I have bought many pairs of jeans and jackets from 7 FAM and they are very good. However, recently the sizing has increased. I am the same weight as I’ve been for years so I don’t get it. Also, for a long time now, dealing with the staff has been difficult. They seem to be quite rude and disrespectful. Trying to get refunds too is a wind up - 30 days in many cases. Not on! Other prestigious companies like Belstaff don’t behave like this. It’s put me off dealing with them.
1 December 2022
Reply from 7forallmankind.co.uk
Dear Chris, thank you for taking the time to leave a review. We appreciate your valuable feedback about your purchase and we will pass your comments on to our production team to assist us with future improvements. We hope to see you again soon!
I have been waiting 3 weeks for an…
I have been waiting 3 weeks for an express delivery and still not received it. I’ve emailed 3 times asking for a refund and the company keep saying the parcel is on its way.
Despite more phone calls and emails asking for a refund, 7FAM refuse to listen to me. They now have ‘thanked me’ for my review!!!! Still no refund though! Never been treated like this when I’ve shopped online. Disaster. Don’t shop with 7FAM.
9 December 2022
Reply from 7forallmankind.co.uk
Hi there, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your delivery and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
The jeans that arrived did not look…
The jeans that arrived did not look like the picture.
Still not had my refund for return 😒
1 December 2022
Reply from 7forallmankind.co.uk
Hi there thank you for taking the time to leave a review. We appreciate your valuable feedback about your purchase and we will pass your comments on to our production team to assist us with future improvements. We hope to see you again soon!
Great Customer Service
Super quick delivery and although unfortunately they did not fit me, it was simple to return them.
8 December 2022
Reply from 7forallmankind.co.uk
Hi there, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
Reply from 7forallmankind.co.uk
Hello there, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
Got a l ovely pair of jeans in the…
Got a a l ovely pair of jeans in the black friday sale - I only ordered one rather than lots to save on reurn costs of the company and the enviroment. Unfortunately, they were too big. I called customer services and asked to swap them for a smaller size and they refused. Told me I would need to buy the smalled size at full price!! Next time I will jsurt order 5 and return them at their cost! What a stupid policy!!!
3 December 2022
Reply from 7forallmankind.co.uk
Dear Bryony, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your return and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Reply from 7forallmankind.co.uk
Dear Stuart, Thank you for taking the time to post a review, we appreciate all kinds of customer feedback as it helps us improve our service. We are sorry to hear about your experience with your product and we would love to talk to you to discuss this further so will be contacting you directly. Should you prefer to contact us, you can reach us on 7fam.ukshop@dgpb.com or 0122 379 0684. We look forward to speaking to you.
Just make the best jeans and customer…
Just make the best jeans and customer service is exceptional
2 December 2022
Reply from 7forallmankind.co.uk
Dear Hugh, Thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
Excellent product
Excellent product, great fit and comfort, earlier than Krosnowska delivery. Wonderful! I wish I had bought one more in sale.
3 December 2022
Reply from 7forallmankind.co.uk
Hi there, we would like to thank you for taking the time to leave us such a great review! We’re happy to hear that you had a great experience with your purchase. We look forward to seeing you again!
Love these jeans great quality and fit!
3 December 2022
Reply from 7forallmankind.co.uk
Dear Helen, Thank you for taking the time to leave us such a great review! We’re happy to hear that you love your purchase. We look forward to seeing you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.