7-Locksmiths Reviews 

279
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally polite, friendly, and arrive promptly to resolve urgent home security issues. People consistently appreciate the efficient service, professional attitude, and clear explanations provided during emergency callouts. Some reviewers were not happy with the pricing, noting that the final bills and service costs were unexpectedly high or expensive. A few other consumers also felt that certain charges were completely excessive relative to the short time taken to complete the repair work. Additionally, some consumers experienced difficulties regarding unexpected cash requests or disagreements over final payment amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt arrivals and efficient... See more

Staff

Reviewers highlight positive aspects of staff, describing them as professional, polite, and extremely... See more

Price

Clients share positive opinions on price, frequently highlighting reasonable rates, affordability, and... See more

Response time

Reviewers express great appreciation for the prompt response time, highlighting that engineers often arrive... See more

Delivery service

Users describe satisfaction with the delivery service, often highlighting fast arrival times within 15 to 30... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another company I called 7 locksmiths and they attended straightaway. They were professional and got the job done as they said they would. Good value for money and really plea... See more

Company replied

Rated 5 out of 5 stars

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days). Very pleasa... See more

Company replied

Rated 5 out of 5 stars

The lock smith turned nearer straight away , he showed me his ID that I wanted to see , very friendly excellent work , he done a fantastic job , he explained everything he was doing .... See more

Company replied

Rated 5 out of 5 stars

From making a phone call, to the engineer arriving was unbelievable, approximately 1 hour. Very knowledgeable, and talked me through every detail of the repair, step by step. Professional and courteo... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier
  5. Repair Service
  6. Security Equipment Store

Written by the company

At 7-Locksmiths, we provide fast, reliable and professional locksmith services across Bristol and the surrounding areas. Whether you are locked out, need urgent lock repairs, or want to upgrade the security of your home, we are always here to help. Our team is available from 7:00 to 21:00, ready to respond quickly whenever you need us. We truly care about every customer we meet and we take pride in offering friendly service, honest advice as well as transparent pricing with no hidden fees and no VAT. We started 7-Locksmiths because we saw how often people were being let down by large national companies—treated like just another job, another number. That never sat right with us. We believe that when you invite someone to help secure your home, you deserve to feel respected, listened to and genuinely cared for. Every job we take on—whether it’s an emergency lockout or a simple repair—is handled with the same level of care and attention, because we know it matters to you. By choosing 7-Locksmiths, you’re supporting a local Bristol business that truly cares about its community. And we honestly hope that, step by step, with the support of people like you, we can help bring more trust, fairness and heart back into this industry—supporting genuine local tradespeople and keeping our beautiful city strong, safe and proud.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(279)

260 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Polite, knowledgeable, competitive locksmith. Will definitely use again.

22 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Hi James, thank you for the great review. We’re glad you were happy with the quick service and help provided. Much appreciated and we’d be happy to help again anytime.

Rated 5 out of 5 stars

Unable to fault

Unable to fault. Pleased with the work.

22 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you very much for your kind words. Really glad you’re happy with the work :)

Rated 5 out of 5 stars

Great service, would recommend

Very good service, kept me up to date with arriving, job done quickly and was told about price before going ahead with work.

21 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for taking the time to leave such a positive review. Clear communication, honest pricing and efficient service are at the heart of what we do, so it’s great to hear this reflected in your experience. We really appreciate your recommendation.

Rated 5 out of 5 stars

Speedy service

Speedy service, fixed all the issues. Customer service very clear in communication. We had been kept updated throughout whole process. Thank you 😊

21 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your great review. We’re glad we could resolve all the issues quickly and keep you informed throughout the process. Your feedback means a lot to us, and we appreciate your trust in our service.

Rated 5 out of 5 stars

Very polite

Very polite, very helpful and brilliant with my dog that wouldn't keep away, i thought id need to book but he came not long after I called him. Very professional. Highly recommend

20 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for your lovely review. We’re really glad we could help quickly and we don’t mind friendly dogs at all 🤭 they always make the job more enjoyable.
It’s great to hear you were happy with the service. Thanks again for the recommendation, it truly means a lot.
Merry Christmas :)

Rated 5 out of 5 stars

Turned up on time good explanation of…

Turned up on time good explanation of problem for my front door and fixed same day within the hour excellent service

20 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for the excellent review! Front door issues are never fun, so we’re glad we could arrive on time, explain everything properly and get it all sorted within the hour. If your door or locks start misbehaving again, we’ll be there to sort them out.
Merry Christmas :)

Rated 5 out of 5 stars

Great prompt service

Great prompt service. Would recommend.

20 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thanks for the great review! Fast, prompt call-outs are exactly what we aim for, so it’s great to hear that came across. Any time you need us again, we’re only a call away.
Merry Christmas :)

Rated 5 out of 5 stars

Excellent service

Excellent service, came out within 1 hour and repaired lock, brilliant and would recommend

20 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for the brilliant review and the 5 stars! It was a pleasure getting your lock back to normal so quickly. If anything plays up with your locks or doors, you know where to find us. :)
Merry Christmas

Rated 5 out of 5 stars

Superb service best of the best

Superb service best of the best

19 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you! We’re really pleased to hear you had such a great experience. Your feedback motivates us to keep delivering the best service possible.

Rated 5 out of 5 stars

Quick to arrive and exceptional job and…

Quick to arrive and exceptional job and service. Highly recommend 5 ⭐

17 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your excellent feedback. We’re delighted you were pleased with our prompt response and high standard of service. Your recommendation is truly appreciated.

Rated 5 out of 5 stars

Very fast call out did a great job

Very fast call out did a great job
Good friendly service..

17 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your great review, Terry. We really appreciate you taking the time to leave feedback. We’re pleased to hear you were happy with the fast call-out and friendly service. If you ever need us again, we’ll be more than happy to help. :)

Rated 5 out of 5 stars

Very quick response

Very quick response, knowledgeable locksmith. Was able to fix additional problems with door at the same time.

17 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your wonderful review. We’re delighted to hear you appreciated the prompt response and expert workmanship. It was our pleasure to resolve the additional door issues during the visit. Thank you for placing your trust in our service.

Rated 5 out of 5 stars

Very prompt

Very prompt, efficient service. Clean and tidy work. Brilliant.

16 December 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your excellent review. We’re delighted to hear you were pleased with the promptness and quality of our service.

Rated 5 out of 5 stars

Good prompt service

Good prompt service. Excellent workmanship.

15 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

That's wonderful to hear! We're so glad you were happy with both the speed of our service and the quality of our work.
Thanks for leaving us a review!

Rated 5 out of 5 stars

👍🏼👍🏼👍🏼👍🏼

Good service

14 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your kind feedback. We’re glad you were happy with the service and really appreciate you taking the time to leave a review. :)

Rated 5 out of 5 stars

Damian did an Excellent job

Damian did an Excellent job. Very quick and professional. Would recommend him

14 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your great feedback. We’re glad you were satisfied with the speed and professionalism of the service. As a thank you for leaving our 100th review, we’re happy to offer 50% off your next service, including parts.

Rated 5 out of 5 stars

A little later than advised but Damian…

A little later than advised but Damian did a great job.

14 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for taking the time to leave a review. We apologise that the service was a little later than expected, but we’re very happy to hear you were satisfied with the work Damian completed.
Your understanding is much appreciated.

Rated 5 out of 5 stars

Very quick & up front about pricing

Very quick & up front about pricing

14 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your feedback. We always aim to be quick, clear and transparent about pricing, and we’re glad that came across.

You’re covered by 12-month warranty by the way. :)

Best wishes!

Rated 5 out of 5 stars

Damian came very quickly and finished…

Damian came very quickly and finished the job quickly! He was very friendly. Thank you to him!

13 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your lovely feedback. We’re glad everything was sorted quickly and that you were satisfied with the service. It was a pleasure to help.

Rated 5 out of 5 stars

Very good experience

Damien was a total professional. Very quick response time, very transparent with pricing, and very efficient. Very trustworthy when locked out of your home.

12 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your kind review and for choosing us to help with your lock. We’re glad to hear you were happy with the service, and we’re always here if you need a locksmith again in the future.

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