7-Locksmiths Reviews 

279
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally polite, friendly, and arrive promptly to resolve urgent home security issues. People consistently appreciate the efficient service, professional attitude, and clear explanations provided during emergency callouts. Some reviewers were not happy with the pricing, noting that the final bills and service costs were unexpectedly high or expensive. A few other consumers also felt that certain charges were completely excessive relative to the short time taken to complete the repair work. Additionally, some consumers experienced difficulties regarding unexpected cash requests or disagreements over final payment amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt arrivals and efficient... See more

Staff

Reviewers highlight positive aspects of staff, describing them as professional, polite, and extremely... See more

Price

Clients share positive opinions on price, frequently highlighting reasonable rates, affordability, and... See more

Response time

Reviewers express great appreciation for the prompt response time, highlighting that engineers often arrive... See more

Delivery service

Users describe satisfaction with the delivery service, often highlighting fast arrival times within 15 to 30... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another company I called 7 locksmiths and they attended straightaway. They were professional and got the job done as they said they would. Good value for money and really plea... See more

Company replied

Rated 5 out of 5 stars

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days). Very pleasa... See more

Company replied

Rated 5 out of 5 stars

The lock smith turned nearer straight away , he showed me his ID that I wanted to see , very friendly excellent work , he done a fantastic job , he explained everything he was doing .... See more

Company replied

Rated 5 out of 5 stars

From making a phone call, to the engineer arriving was unbelievable, approximately 1 hour. Very knowledgeable, and talked me through every detail of the repair, step by step. Professional and courteo... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier
  5. Repair Service
  6. Security Equipment Store

Written by the company

At 7-Locksmiths, we provide fast, reliable and professional locksmith services across Bristol and the surrounding areas. Whether you are locked out, need urgent lock repairs, or want to upgrade the security of your home, we are always here to help. Our team is available from 7:00 to 21:00, ready to respond quickly whenever you need us. We truly care about every customer we meet and we take pride in offering friendly service, honest advice as well as transparent pricing with no hidden fees and no VAT. We started 7-Locksmiths because we saw how often people were being let down by large national companies—treated like just another job, another number. That never sat right with us. We believe that when you invite someone to help secure your home, you deserve to feel respected, listened to and genuinely cared for. Every job we take on—whether it’s an emergency lockout or a simple repair—is handled with the same level of care and attention, because we know it matters to you. By choosing 7-Locksmiths, you’re supporting a local Bristol business that truly cares about its community. And we honestly hope that, step by step, with the support of people like you, we can help bring more trust, fairness and heart back into this industry—supporting genuine local tradespeople and keeping our beautiful city strong, safe and proud.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(279)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Arrived promptly when called. Gave helpful advice and fixed the problem

10 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for the 4-star review!
We're really glad we could arrive promptly, offer helpful advice and get the problem sorted quickly for you. That's exactly the kind of service we always aim to deliver!
We truly appreciate your feedback and hope we can help you (or anyone you know) again in the future.

Thanks again! :)

Rated 5 out of 5 stars

I would recommend this company they…

I would recommend this company they turned up on time and did a very good job and at a very fair price. I would happily use them again

10 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Wow, thank you for the wonderful review and recommendation!
So happy we could help quickly and at a fair price. We'd love to look after you again anytime.
Thanks for choosing 7-Locksmiths :)

Rated 5 out of 5 stars

Arrived very quickly very helpful and…

Arrived very quickly very helpful and pleased with the result.

9 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for taking the time to share your positive feedback! We're delighted to hear that our team arrived quickly, provided helpful service, and delivered results that left you pleased. Your satisfaction is our top priority, and reviews like yours motivate us to keep delivering excellent service.

We appreciate your trust and look forward to assisting you again if needed. Please don't hesitate to reach out anytime.

Best regards,
7-Locksmiths

Rated 5 out of 5 stars

Super quick, helpful, polite and fair cost

I was locked out of home, the guys turned up in five mins. Got me back inside within a few more mins, replaced the locks and were very fair about the price. Giving me a few options and advice. Really good service

9 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for the outstanding 5-star review and for sharing your positive experience. We're delighted to hear that our team was able to assist you so promptly and effectively during your lockout situation. Providing quick, reliable service with fair pricing and helpful advice is our top priority, and it's rewarding to know we met your expectations.

We truly appreciate your trust in us and look forward to serving you again should the need arise. If there's anything else we can do, please don't hesitate to reach out.

Best regards,
7-Locksmiths

Rated 5 out of 5 stars

Excellent

Excellent, quick service, and very friendly.

8 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thanks for the great feedback! We're glad we could help. If you ever need anything in the future, feel free to reach out.

Rated 5 out of 5 stars

Wonderful response to the emergency. 👏

An experienced, helpful and courteous technician arrived promptly. Good advice and quote given for door and window locks which were quickly installed. Everything tidied away beautifully. Would recommend 👌

7 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your wonderful 5-star review! :)
We're thrilled to hear that you felt taken care of during the emergency and that everything was handled quickly and professionaly. It was our pleasure to get your door and window locks sorted smoothly, and we truly appreciate the kind words about our technician!
Your recommendation means the world to us.

Wishing you continued safety and peace of mind!

Best regards,
Damian

Rated 5 out of 5 stars

Really great experience

Really great experience, out quickly and fixed quickly.

6 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Wow, thank you for the 5 stars and the lovely review!
So glad we could get you fixed up quickly and give you a great experience. Appreciate you taking the time to let us know!

Rated 5 out of 5 stars

Fast response and lock changed quickly…

Fast response and lock changed quickly with no issues.

6 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for the wonderful 5-star review!
So glad everything went quickly and smoothly for you. Appreciate your trust in us! Any future needs, we're here 24/7.

Rated 5 out of 5 stars

Quick and efficient job done

Quick and efficient job done.
Can recommend for others to use.

5 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much! Really glad we could help. :) Feel free to reach out anytime!

Rated 5 out of 5 stars

Great Service

Came out straight away and the job was done very quickly. 5 stars.

5 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for the fantastic 5-star review and your kind words. It was a pleasure to be able to come out straight away and get everything sorted for you so quickly.
If you ever need help in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Very efficient

Very efficient, came very quickly. I’m pleased with the result.

2 December 2025
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your kind words, we really appreciate it. It was a pleasure helping you and we’re glad you’re happy with the result. :)

Rated 5 out of 5 stars

Good service

Quick response and good service.

5 December 2025
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you very much for your review. We're really happy to hear you were pleased with our quick response and good service, and we appreciate you taking the time to share your feedback. We look forward to helping you again in the future.

Rated 4 out of 5 stars

Very pleasant and professional and…

Very pleasant and professional and seemed very knowledgeable and polite. However I think more transparency is needed in pricing and being really clear before the work starts that is my only disappointment.

3 December 2025
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your review and for the positive comments about our professionalism and knowledge. We are sorry that the pricing was not as clear as it should have been before the work started, and we appreciate your bringing this to our attention as it helps us improve how we explain costs in advance.
For your extra peace of mind, all work carried out is covered by a 12-month warranty so you are fully protected if any issues arise during this period.

Rated 5 out of 5 stars

Fast and easy came out straight away…

Fast and easy came out straight away and door was sorted

3 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your review and kind words. It was a pleasure to help and glad to hear your door was sorted quickly.
For your peace of mind, all work is covered by a 12-month warranty, so if you have any issues with the door or lock within the next year, just get in touch and it will be taken care of.

Rated 5 out of 5 stars

Damian

Damian, was extremely quick, professional and transparent with the service and products he used.
Highly recommend!

3 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for the great review! We're really glad you were happy with the service. Always here if you need help. :)

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful! Would recommend

3 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thanks for the great review and recommendation!

Rated 5 out of 5 stars

Good service fast response

Good service fast response

2 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you very much for supporting our local business with your 5 star review!
If you ever need anything from locksmiths, we're just a call away.

Rated 5 out of 5 stars

All done quickly and well

All done quickly and well. Quite expensive but good to have it finished

1 December 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for taking the time to leave a review.
We're really pleased to hear that the job was completed quickly and to your satisfaction.
We understand it may have felt a bit expensive but we're glad we were able to resolve everything for you straight away.
If you ever need assistance again, please don't hesitate to get in touch. Thank you for choosing 7-Locksmiths! :)

Rated 5 out of 5 stars

Very quick service.

30 November 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your kind review. We're glad we could help, and please feel free to contact us anytime if you ever need assistance again.

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, explained clearly what needs to be done and then will able to come back over the weekend to finish the job.

29 November 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Cheers for the feedback! Happy we could sort it out for you and come back at the weekend to get the job done. Anytime you need us, we're here.

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