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Rated 1 out of 5 stars

They scam non-US buyers with a fake VAT tax that in reality goes straight into their pockets. On the other hand, they have a very responsive customer support that admits such behavior from their side.... See more

Rated 1 out of 5 stars

Really don’t even want to give the company one star. Shipping is so slow it’s ridiculous! And it’s not just at the holiday season; the same lag occurred when I ordered earlier in the year., Also, n... See more

Company replied

Rated 5 out of 5 stars

I've purchased nothing so far; my review is with some of the hysterics of unhappy customers. It's a shame that one feels their dissatisfaction is worthy of throwing out whatever accusation suits t... See more

Rated 1 out of 5 stars

Ordered from them and received hee haw. No response when trying to communicate with them!

Company details

  1. Shopping & Fashion

Information provided by various external sources

4ocean is a global movement actively removing trash from the ocean while inspiring individuals to work together for cleaner oceans, one pound at a time.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

277 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Just received my bracelet - and I LOVE IT!
It looks beautiful and it makes me so happy to see it on my wrist. I love that it helps removing the plastic, and that you can help an animal too. I will definitely buy from here again!

19 June 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

My bracelet unfortunately broke when I got it, but the customer service was very, very helpful. They helped me get another bracelet and were very kind throughout the whole experience.

16 June 2019
Unprompted review
Rated 5 out of 5 stars

Hi again

Hi again
Just got my bracelet..(Father's Day.. UK).and yes 5 Stars given...😁
See that still negative people trying to do there bit..😞.
All that can be said is any help is better than NONE!
To the company:-
Keep up the GOOD work..
Will look at Donating in a couple of months AGAIN..🙂

16 June 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful Company and Product

I live in Canada and but through 2 large orders. I contacted them concerned that I had lost the tracking information. They emailed me within 24 hours on 2 occasions and put my worries to an end. I recieved all items within 2 weeks. I am thrilled with the level of detais sent with the bracelets. I am one happy supporter of this company!😁

13 June 2019
Unprompted review
Rated 2 out of 5 stars

disappointed

The bottle gets so cold, you can hardly hold it. And I was extremely upset that it did not fit my car cup holder. I would not have spent $30.00 if I had known this.

12 June 2019
Unprompted review
Rated 3 out of 5 stars

Opinion

Opinion

Good day

To the Company..

I donate regularly to a few selected Organizations:

St Jude
Hero's on the Water
local Public TV/Radio

to name 3.

All correspondence and trinkets received from a donation lessen the impact of the donation. I instruct all to stop the 'hard item' Reports, Trinkets, Paper mail correspondence, etc. If received, i immediately throw them out.

With your Bracelets, you have entered an area, that will mask the customer satisfaction of your Company and of the Donator if the Bracelet fails in one form or another. Although not as popular anymore, how many of us donated to, and received from, an Organization an unsolicited 'gift' of a Blanket (American Indian), Plastic American Flag, Religious, etc. that were promptly evaluated and discarded?

I ask, are you an Environmental Cleanup Company or a Trinket Sales Company?

To those that bought the Bracelet:

You have every expectation of receiving a 'quality' (your definition here) Product but, as others have mentioned, this is a donation with a Bracelet as a Gift. Regardless of the marketing distraction, I would advise that any further 'donation/purchase' be considered as such, a donation.

One other detail, fortunately or not, I live on/near the eastern Shore and have those tourist souvenir shops all over. I have seen the Bracelets being sold on a Card at the Cash Registers for the same price point. As such, I have the ability to inspect the item prior to purchase and choose to buy (for donation purposes) and then discard if substandard.

If you have the same access, buy them there to avoid the web marketing nuisance.

Thank you
Jack Stellato

12 June 2019
Unprompted review
Rated 5 out of 5 stars

I've seen the adds on TV and were originally skeptical. But that has changed.

I've seen the adds on TV and were skeptical so I did some research through the BBB and they have an excellent rating. So I invested in one of the bracelets. It is just as advertised. The beads are recycled glass bottles, so be careful of abuse, and the cord is recycled plastic. I'm an old Boy Scout and understanding how to adjust the bracelet came easily. I'm looking forward to getting a different color bracelet in the near future.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Love all my bracelets

I have 4 bracelets and I love them all. I read some of the reviews and I just cannot believe how ignorant some people are. I am aware that 4Ocean is not jewelry store or a non-profit organization, if you are looking for a bracelet for a black-tie dinner, you might be on the wrong website. Do your research before you buy and please do your research before you post.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Great endeavor

Great endeavor! Note that 4ocean is not a charity and never claim to be. Their bracelets are made in Bali, providing jobs to the developing country, and their profits are being invested in even more ocean cleanup projects. I am a monthly subscriber and wear 5 bracelets at a time. The bracelets are lovely, durable and water resistant. Their customer service is fantastic.

Note that due to the handmade nature of the bracelets there may be some variation in the knots on each bracelet, so some are harder to adjust than others, but I love seeing those little indicators of the human touch.

Thank you for all that you do. I am a loyal customer and collector.

5 June 2019
Unprompted review
Rated 1 out of 5 stars

Greedy environmentalists

Well, I do agree with the clean the oceans goal, when I say to them that $20 for 20 pounds of trash was too much since people here in the states that are working minimum wages ($8.50/hour) will collect 50 or more pounds of trash in one hour, they did not allow me to publish my review. That is the reason why I think they're ripping people off with their pose of environmentalists.

4 June 2019
Unprompted review
4ocean logo

Reply from 4ocean

The reviews on our site are moderated by a third party. We in no way control the content that is published. If you'd like to send us the email address linked to your review, we'd be happy to take a look and see why it may not have posted. We want honest feedback from our customers and I can assure you that we value your perspective and welcome it. If you can please provide the info above, we'll be more than happy to see what may have happened for your review.

Rated 5 out of 5 stars

Best customer service ever!

Best customer service ever!! Responds immediately. Had an issue with 1st order and they took care of it at once. My grandson loves his shark bracelet and can't wait to get another bracelet. I just can't say enough about this wonderful group of people and what they do.
Virginia S.

3 June 2019
Unprompted review
Rated 5 out of 5 stars

TO THE PEOPLE COMPLAINING ABOUT THE…

TO THE PEOPLE COMPLAINING ABOUT THE QUALITY OF THE BRACELETS: STOP IT!!! This is NOT a company in the business of making bracelets! The money for the bracelet is a DONATION for a very worthy cause; TO CLEAN OUR OCEANS! If you are looking for a fashion accessory, please go to the for profit Ebay or Amazon. Stop whining about the quality of the bracelets on this remarkably worthy CHARITY.

2 June 2019
Unprompted review
Rated 5 out of 5 stars

Best. Customer. Service

Love the idea. Excellent customer service had a problem with one called they replaced it within days. Been wearing mine since February......still on and going

2 June 2019
Unprompted review
Rated 5 out of 5 stars

I love it

I am entirely impressed with this organization. Try as I might, I can't totally eliminate plastic waste from my trash. Even if I could, it doesn't change much in the overall amount dumped into our ocean overall. I really appreciate the work the money goes towards so the little bracelet is, for me, a nice bonus. After ordering the package arrived quickly. I like the simplicity of the bracelet, and find it a very reasonable 'reward' for donating 20 dollars. I've seen much lower quality and less useful items for a 20 dollar charity purchase. I am definitely keeping my subscription and look forward to seeing my collection and contribution grow.

31 May 2019
Unprompted review
Rated 5 out of 5 stars

Great cause

From what I have read, a terrific cause with great results. Also read that the MDs are not grossly overpaid as with other organisations that look after people and our planet. I couldn’t believe that posts that complained about the bracelet. I got one for my wife and I and gave them to my granddaughters.These people donate a lousy $20.00 and want a diamond bracelet in return. Honestly....... did you forget what the money is for???

26 May 2019
Unprompted review
Rated 5 out of 5 stars

TO HELP THE ENVIRONMENT

I've been reading the reviews in regards to the bracelets and if the company spent more money on expensive bracelets, then they wouldn't have enough money to spend cleaning the environment. They aren't a jewelry company! The money they collect is for the clean up of this nasty environment we live in. I don't need a trinket in order to contribute for a good cause. Don't complain, contribute.

21 May 2019
Unprompted review

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