360 Cycles Reviews 

181
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, friendly, and patient when helping choose new bikes or accessories. People also deeply appreciate the efficient repair services, quick turnaround times, and clear communication during purchases, noting that staff members always offer honest and pragmatic advice. Though some reviewers were not happy with the service, mentioning faulty repairs, unreturned phone calls, and long delays in getting their bicycles fixed. Consumers noted that these unexpected technical problems led to frustrating experiences, inconvenience, and wasted time and money.

What people talk about most

Service

Consumers find service to be positive, highlighting knowledgeable staff and fast turnarounds for repairs like... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally friendly,... See more

Product

Users describe positive interactions with product, highlighting the great quality of bikes and accessories.... See more

Customer service

Reviewers highlight positive aspects of customer service, noting great lines of communication and feeling... See more

Quality

Reviewers mention positive feedback about quality, noting that bikes arrive in perfect condition and sturdy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more

Rated 5 out of 5 stars

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more

Rated 5 out of 5 stars

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way. Their knowledge of the sport quite apart from the products is inspiring. Their atten... See more

Rated 5 out of 5 stars

Work well done with friendly, efficient service, over many years. Unsure about most recent date. My one quibble is that I was advised that the bike would have to be left at the shop, booking in adv... See more


Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

Written by the company

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(181)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

The team at 360 Cycles were…

The team at 360 Cycles were knowledgeable, helpful and patient when I was looking for a new bike. They encourage you go for a test ride on the bikes which is so useful when choosing a bike. They also offer good prices compared to other bike shops.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

360 Cycles were absolutely incredible. My new bike is just a joy and the entire experience has been just a 10/10. Super helpful, always quick to answer any queries and just a fabulous service.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

We bought a bike for our 6 year old

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it today & absolutely loves it. We’ve been customers for 360 for many years buying various bikes or accessories for our family & they never steer us wrong. Highly recommend ⭐️⭐️⭐️⭐️⭐️

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Bent spoke on front wheel

Bent spoke on front wheel, resulting in wobble in wheel. Took bike in immediately and was ready later same day. Very reasonable charge. As usual staff super helpful and professional.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Bike unsafe post service with chain snapping and breaks not working

A few weeks ago I left a five star review. However I have to be honest here and say that this second review post work is a fair reflection of my experience this time around.
Ordinarily I find the team v good to deal with. Unfortunately this time has been a terrible experience. I left the bike in for a service and had new brake pads and a brake bleed also done. When I received the bike back the breaks were not working properly. I phoned and queried this and I was informed that they needed time to bed down. A couple of weeks later the breaks were still not working properly. The full chain replacement I had done a couple of weeks prior then snapped completely. With no breaks and no chain I almost had a terrible accident as I had no control over the bike. I had to walk the bike home for over 7km in the lashing rain. When I called the company to detail the mechanical failures of the work they had carried out I was informed that they were doing me a favour in collecting the bike for a repair.
As the bike is my means of transport and a replacement bike was never offered I’m not entirely sure how they would imagine they were doing me a favour. I was lucky I wasn’t hurt or that I didn’t hurt anyone else. It is outrageous that the new chain would snap and that new break pads I had just gotten replaced would fail.
Worst experience I’ve had at this normally good bike shop. V disappointing, wasted a lot of money and time on a fault ridden service and chain replacement.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

I have been using 360 cycles for well…

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way.

Their knowledge of the sport quite apart from the products is inspiring.

Their attention to detail is best in class and they always give good value.

I was preparing for a charity cycle in the ring of Kerry this year and the 360 team gave me great advice which really helped on the day, completing 180km

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Prompt service!

My bike was ready promptly when I needed it serviced before a charity cycle. The work was top quality as always & value for money.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

As Always all staff friendly

As Always all staff friendly and knowledgeable Max/Martin brilliant. This is a shop that genuinely cares about their customers and goes above beyond to ensure the product you leave with is the best choice for you. Well Done. Martin

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Best bike shop in Dublin

Consistent, great quality and very knowledgeable.
I’ve been a customer for over 10 years now and they have never failed to help me find what I need from bikes to accessories.
Even providing support for training for long rides. My go to bike shop.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good service.
I got a nice road bike off the bike to work scheme. Everything went well and I was kept well informed of next steps in the bike to work scheme buying process.
All in all a quick and easy purchase and the bike is in tip top condition, fully checked and set up for my personal needs.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service

Arrived all at the hotel as agreed. The package was complete and had all the necessary protections to pack the bike safely

31 August 2025
Unprompted review

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