Shipping is horrible! I can't tell you if the product is good or not, because I have not received it. I purchased from 32 Degrees via InstaGram on 12/4. They notified me they were shipping fr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Shop our men's and women's collection of down jackets, coats and athletic inspired styles. Great quality at great prices. Free Shipping on all orders $32+
Contact info
Spangler's Farm Drive 15860, 60544, Plainfield, United States
- 32degrees.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought the WOMEN'S LIGHTWEIGHT…
I bought the WOMEN'S LIGHTWEIGHT POLY-FILL PACKABLE HOODED JACKET BLACK / L, $19.99. I had been searching for a few months for the perfect choice. I saw this company in Wirecutter (NY Times).
It just arrived so I cannot speak to how it will wear over time, however what I like is:
- The price is unbelievable - amazing.
- At 5 feet tall, 136 lbs the L jacket is the right length. This is not easy to find.
- The length of the arms is perfect.
- I love that it has a hood, in case I do not have a hat with me when I am out.
- It's lightweight and not too puffy and bulky.
One thing that is not ideal is that the jacket is a bit big (the width), but just a bit. In the back at the waist - that is the main area that I wish was a bit tailored in for a more hourglass shape. So it's a tiny bit boxy in shape for me but the length - at the upper to mid thigh makes up for that. The proportion looks right. I didn't want to exchange it for a M because I am not sure if the M would be too tight.
So I'm keeping this jacket and looking forward to wearing it.
Excellent, excellent!!! I have ordered leggings and tops from…
I have ordered leggings and tops from 32 degrees just recently. I had never ordered from them before but I will be ordering again. The material is the softest and the quality of the products is excellent. They washed well they are put together well they feel good when you wear them. Five stars all the way!!
Awsome quality and price
I love all their products. If I could empty my closet and fill it with only 32 Degrees i would do so
I have 4 skorts because I like the fit…
I have 4 skorts because I like the fit and colors, However, after a little bit of time the color fades in the sun. Pink, blue & green all faded on the bottom half if you leave your shirt untucked. Now I don’t golf in them, demoted to wearing around the house and for gardening. Sad.
postal service delivery stinks
The postal service employee must have literally stood there and punched my package repeatedly until it was all smashed into my mailbox. Hey, you have choices who you contract with for delivery, and unless I ever accidentally find out you no longer use the postal service I won't need to order anything ever again.
Poor quality
Why in the world would I pay to return an item I received damaged? I will no longer be buying from this site. This is the 2nd damaged item. The first time I didn't say anything but now I am and I get penalized for returning poor quality. The shirt is ripped. What's ironic is they charge shipping on goods purchased and then they turn around and charge shipping for a damaged item. Isn't that double dipping. Long time customer no more.
SPAM!!!
I've never bought something here, yet they keep harassing me with spam e-mails. I've unsubscribed several times, yet they keep sending me notifications of new deals! Stop sending me this stuff, I'm not interested!!!
great quality and quick delivery
I ordered a few pairs of undergarments, comfy pants, and a tank top dress. The fabric is very soft and I'm very glad I can incorporate these into my wardrobe. Everything was S/M. Missed the free tote by a few hours though
I have been a long-time customer and…
I have been a long-time customer and have never had to return anything before. Recently, I ordered two women’s hoodies and received them after 10 days, despite paying $5.99 for shipping. Unfortunately, the quality was awful, and the size was much larger than I expected. I emailed the customer service twice to request either a refund or an exchange, but have not had any success. I was informed that because these items are marked as “Final Sale,” refunds or exchanges are not possible. I believe this policy should apply to in-store purchases, where customers can see and try on the merchandise before making a decision—not to online purchases, where customers rely on accurate descriptions and sizing.
I will stay away from 32 degree Company.
Their clothes are fine. They need to stop using UPS to deliver. They take slow to a whole new level
The delivery was pathetically slow. Stop using UPS
A few months ago I asked that you bring…
A few months ago I asked that you bring men’s swim and workout shorts 2 and 1. Thanks for bring it back. I just ordered 2 and more stuff:)
Great Customer Service
I recently placed an order I did not receive, not because it hadn't been shipped but because the delivery company had delivered it to someone else. As soon as 32 Degrees notified me that my package had arrived at my address, I informed them through email support that it had not been delivered. After a few emails and pictures showing that my front door was not the same front door the delivery company delivered to, I was issued a full refund. I can not express how professional and prompt the 32 Degree customer support team was in dealing with my issue. I will and look forward to doing business with 32 Degrees in the future.
Bad customer support, bad return policy
They did not include my free item in the delivery for spending over $75 and are trying to charge me $5 to return the items I don’t need now.
Love the products and the prices can't…
Love the products and the prices can't be beat!
Poor Quality, Zero Customer Service
Purchased an item that was apparently intended to be worn once and thrown away. The material was very low quality. The inside of the item was fraying and pilling and it was visible from the outside. Reached out to customer service to ask for assistance. What a waste of time. They have zero interest in standing behind the quality of their product. Stay away from this company.
Placed an order May 3
Placed an order May 3, 2024. $44.93. Never received it. Tried to contact..no phone….chat guy sent me to a third party website called “just answers”, then he cut me off, that I had to pay for. They sent me a note that this is a bad company. Sent emails to customer support. I better get a refund or I will give a bad review on every ad they place on social media.
Good quality & so soft
I have 4 pair of yoga pants. They are so comfortable & soft. I also have the Bermuda shorts. Very nice fit & comfortable. I also bought 4 lightweight hoodies. I received the items quickly and the sizes were just as the size charts said. Love their products. I also purchased this brand of skorts from Costco & am very happy with them.
I bought 4 tank tops with a built in…
I bought 4 tank tops with a built in bra and adjustable straps. I had purchased them before from Costco but they no longer had them. They came quickly and are perfect. I above them!!
They don't accept returns or exchanges of unopened items
I placed an order, and afterward, the website offered me another item to add after the fact. I bit and accepted the offer not knowing it gave me the wrong size. When the order arrived, I was shocked to see a large when I needed a medium. So I went to their site to perform a replacement only to find they would not accept it, even though I never opened the package. Frustrated, I reached out via email and FB only to have their rep blow me off saying it was my fault and they won't do anything for me. I just threw away money on an item I cannot wear. I am amazed that any company can exist with these scam practices in this day and age. Not only that, but their products ended up being really low quality. Never again.
Very low quality products
Very low quality products. Purchased their slippers and their women's tops. The tops were very thin fabric and sizes were very skimpy. Threw them in the garbage. Memory foam slides/slippers cause extreme sweat and foot oder. They will leave you with foot fungus. Better to purchase a higher quality brand OR use bleach wipes on the shoes daily to disinfect and put the foam slides in the washing machine.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








