No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Great that I can buy this oil 'in Ireland' so why does it ship from Germany? Seems I should just buy it directly from Germany and leave out the deception of being an Irish retailer when in fact it'... See more
Company replied
Would give them 5/5 but they accept orders without having items in stock so delivery can be extremely late. If you're not waiting for the parts then they can't be beaten in price or quality.
Company replied
It would have been 5 stars if I got a sticker with the boots I ordered to put on the bike, other than that 5 stars fast delivery and good quality packaging
Company replied
Company details
Written by the company
24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to 24MX
Written by the company
- Fast deliveries
- Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
- Free shipping over €150*
- Orders over €150 are qualified for free shipping. (This does not include bulky products)
- 60-day return policy
- You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.
Contact info
Ireland
- info@24mx.ie
- 24mx.ie
4.2
Great
1K reviews
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I orderd on the 29th of December I was…
I orderd on the 29th of December I was told my package would be here between the 10th and 14th of January and then I was told it will be here on the 8th so I stayed home the whole day waiting and no delivery it is now the 16th of January still no package I emailed 3 times and they are no help the tracking does not work it says being delivered right now and then when I check the actuall website it says still in Germany after 18 days of waiting I emailed 3 times and they weren’t giving me a date that I would receive my package
16 January 2025
Unprompted review
Reply from 24MX Ireland
Hello,
We understand your frustration with the delay in your package delivery. We sincerely apologise for the inconvenience and the lack of communication you experienced. We are committed to providing a smooth and reliable delivery experience for all our customers, and we are working to improve our communication and tracking processes.
Kind regards,
24MX
Item was missing on the box
Item was missing on the box. Side of the box was opened, maybe due to transit. But it should be packed well. Can't be bothered shopping there again!
10 December 2024
Reply from 24MX Ireland
Hello,
We understand your frustration with the missing item and the condition of the box. We strive to ensure that all orders are packaged securely and arrive in perfect condition. We'll take your feedback into consideration to improve our packaging process.
We're happy that you have contacted us and that we could replace the missing item.
Kind regards,
24MX
All items ordered 7 days ago were "in…
All items ordered 7 days ago were "in stock" according to website. When I look at the tracking now, it hasn't even been sent out yet because "Awaiting product from supplier". This is false advertising. Contacted support and they got back to me same day to say they will ship out all items that are in stock now and the 1 remaining one that is not in stock when they get receive it from their supplier.
10 January 2025
Unprompted review
Reply from 24MX Ireland
Hello,
We understand your frustration with the delay in your order. We appreciate you reaching out to our support team, and we're glad they were able to provide you with an update on the status of your order.
On the page of each article, under the price, you will find the preparation time (before sending) of the article. On the payment page, you will find the estimated delivery dates for the entire order. Some products that we sell are sold from our suppliers stock and will be shown as in stock with a preparation time longer than 24 hours.
Kind regards,
24MX
Reply from 24MX Ireland
Thank you for your review! We’re really happy to hear everything was spot on and that you’re satisfied with your experience. We appreciate your support!
Great product - MTB Helmet
Great product, efficient service, can't fault 24mx. Look forward to purchasing from you again.
12 December 2024
Reply from 24MX Ireland
We're happy to hear that you had a great experience with our product and service! We appreciate your positive feedback and look forward to serving you again.
Reply from 24MX Ireland
We're happy to hear that you are satisfied with the great quality of our product. Thank you for your positive feedback!
Everything was fine
Everything was fine, I am satisfied with the purchase, everything came in integrity.
6 December 2024
Reply from 24MX Ireland
We're happy to hear that you're satisfied with your purchase and that everything arrived in good condition. Thank you for your positive feedback!
Boots arrived, all good
Boots arrived well packaged. Great price for a great product. No issues.
4 December 2024
Reply from 24MX Ireland
We are happy to hear that the boots arrived well-packaged and that you are pleased with the product and price. Thank you for your positive feedback!
Jersey was slim fit and there was no…
Jersey was slim fit and there was no mention of slim fit on the website
4 December 2024
Reply from 24MX Ireland
Hello John,
We understand your frustration. We strive to provide accurate product descriptions. In this case "Athletic fit" means a slim fit. We appreciate your feedback and will review our website to ensure clarity.
Kind regards,
24MX
Everything is as advertised and good…
Everything is as advertised and good customer service behind it if there is an issue..
30 November 2024
Reply from 24MX Ireland
We're happy to hear that everything met your expectations! It's great to know our customer service was helpful if you experienced an issue. Thanks for the feedback.
Reply from 24MX Ireland
We're happy to hear that you had a great experience with our responsiveness and fast shipping. Thank you for your positive feedback!
Reply from 24MX Ireland
We're happy to hear that you found the helmet, goggles, and grips in very good condition. Thank you for your positive feedback!
Reply from 24MX Ireland
We're so happy you're pleased with your purchase. Thank you for sharing your positive experience with us!
Reply from 24MX Ireland
We're happy to hear that you had a great experience with our product and fast delivery service. Thank you for your positive feedback!
Great website...I use it time and time…
Great website...I use it time and time again..excellent service and fast delivery
27 October 2024
Reply from 24MX Ireland
We're happy to hear that you find our website great and our service excellent. We appreciate you taking the time to leave us feedback.
great service all great
24 October 2024
Reply from 24MX Ireland
We're glad you enjoyed your experience with us! We appreciate your great feedback and are happy to hear that you were satisfied.
Best for Ireland
So easy to use the website! You have all the spares ready for the avid racer or trail master. Un-like CCM and Clommel offroad that are 'kin hopeless!
Delivery times have improved greatly over the last year and cost is reasonable. Keep up the good work.
16 October 2024
Reply from 24MX Ireland
We're happy to hear that you find our website easy to use and that we have the spares you need. We appreciate your feedback on delivery times and costs. We're glad you've noticed the improvements and we will continue our efforts. Thanks for your support!
Reply from 24MX Ireland
Thanks for sharing your feedback! We really appreciate you taking the time to leave a review and hope you were happy with your experience.
Reply from 24MX Ireland
Thank you for your review! We’re delighted to hear you were happy with our service. Your feedback means a lot to us, and we look forward to serving you again soon.
Had the oil in stock at a fair price
Had the oil in stock at a fair price. Delivered quickly. Job done and no delays.
22 September 2024
Reply from 24MX Ireland
We're happy to hear that we had the oil you needed at a good price! We appreciate your feedback and are glad our quick delivery helped you avoid delays.
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